Our client, a preeminent telecommunications company, is actively seeking to appoint a Trade Development Representative to their team.
Job purpose
To enhance retailer engagement, the role involves conducting regular channel visits to improve visibility and merchandising at the point of purchase for SOS and Trash agents, driving awareness and performance on SIMs and float management.
Oversee and execute a range of critical duties, including managing daily operations, ensuring compliance with company policies and industry regulations, and maintaining accurate financial records. Spearhead strategic initiatives to enhance efficiency, productivity, and profitability while fostering a collaborative work environment. Develop and implement policies and procedures to streamline workflows and mitigate operational risks. Monitor performance metrics to identify areas for improvement and implement corrective actions as needed. Collaborate with cross-functional teams to align goals, resolve challenges, and drive continuous improvement. Communicate effectively with stakeholders at all levels to ensure transparency and accountability.
SSO & Agent Recruitment & Mapping – Responsible for identifying and recruiting Agents, with a focus on mobile money outlets and high-traffic retail stores.
Visit SOS and agents on a regular basis following the agreed-upon route and beat plans to ensure consistent coverage.
Provide comprehensive training on business tools and ensure the distribution of all necessary transaction tools to SSO and agent outlets. Additionally, deliver thorough training sessions to SOS and Trash Agents on all relevant processes.
AML training and development initiatives involve instructing agents on anti-money laundering (AML) protocols and supervisory staff on Know Your Customer (KYC) procedures, specifically in the context of SIM REG compliance.
Monitor and maintain the availability of SIM stock to ensure seamless coverage. Implement and uphold the 1.5x stock rule for agents while guaranteeing that SOS possess sufficient SIM inventory for new registrations and activations.
Develop and uphold merchandising standards by ensuring the availability of merchandising materials at SOS and Agent outlets.
We seek candidates holding advanced degrees in relevant fields, coupled with substantial professional experience. A minimum of five years in a comparable role is essential, along with proficiency in industry-specific tools and methodologies. Strong analytical and problem-solving skills are required to navigate complex challenges. Excellent communication abilities are necessary for effective collaboration and stakeholder engagement. Familiarity with regulatory standards and compliance protocols is also a must.
A degree in Business, Marketing, or a closely related discipline—whether at the diploma or bachelor’s level—is required.
With extensive practical experience in the relevant field, you will bring a proven track record of success to this role. Your background will demonstrate the ability to meet and exceed performance expectations, supported by a strong understanding of industry standards and best practices. Familiarity with key processes, tools, and methodologies is essential, as is the capacity to adapt to evolving challenges and contribute effectively to team objectives. This experience will enable you to drive results while maintaining a collaborative and solution-oriented approach.
With a minimum of one year of hands-on experience in sales and distribution within the Fast-Moving Consumer Goods (FMCG) or telecommunications (Telcos) sectors, you will bring valuable expertise to this role.
We seek a candidate with a proven track record in delivering results-driven solutions, demonstrating expertise in strategic planning, problem-solving, and stakeholder engagement. The ideal applicant will possess strong analytical skills, exceptional communication abilities, and the capacity to work collaboratively within cross-functional teams. Familiarity with industry best practices, advanced technical proficiencies, and a commitment to continuous professional development are essential. Additionally, the role requires adaptability to evolving business needs, a customer-centric mindset, and the ability to drive innovation while maintaining high ethical standards.
We prioritize customer satisfaction above all else, ensuring every interaction is handled with care and professionalism to meet and exceed their expectations. Key requirements include strong interpersonal skills and a commitment to delivering exceptional service. Responsibilities involve promptly addressing inquiries, resolving issues efficiently, and maintaining open communication throughout the customer journey. A proactive approach is essential to anticipate needs and enhance the overall experience.
Effective communication and the ability to navigate discussions and agreements are essential competencies required for this role. Proficiency in persuasion and the capacity to resolve differences through strategic dialogue are key expectations. Candidates should demonstrate strong interpersonal skills to engage in meaningful exchanges and reach mutually beneficial outcomes.
Networks and alliances must be cultivated and strengthened to foster mutually beneficial relationships with key stakeholders, ensuring sustainable growth and collaboration. This involves actively engaging with industry peers, potential clients, and strategic partners to identify synergies and opportunities for joint initiatives. Strong interpersonal skills and the ability to negotiate effectively are essential to align interests and secure favorable agreements. Additionally, maintaining ongoing communication and rapport with industry leaders and partners is critical to nurturing long-term success.
Analytical thinking involves systematically evaluating information to make informed decisions. It requires the ability to break down complex problems into smaller components, identify patterns, and draw logical conclusions. This skill is essential for assessing data, spotting inconsistencies, and developing effective solutions. Professionals who excel in analytical thinking can process information efficiently, adapt to new challenges, and contribute to strategic planning and problem-solving initiatives. Strong attention to detail, critical reasoning, and proficiency in numerical and logical analysis are often necessary for success in roles that demand this competency.
Applicants who fulfill the specified criteria are invited to submit their application letter, expected salary, and a comprehensive CV—including a daytime contact number—via email to jobs1@hcsaffiliatesgroup.com, with “TDR KABUKI” included in the subject line. It is essential that candidates clearly state their location in their application.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
