Our prestigious high-end golf club in Nairobi is in urgent need of a polished, customer-centric Receptionist and Waitstaff to enhance its esteemed team.
REQUIRED QUALIFICATIONS: A bachelor’s degree in computer science, engineering, or a related field is essential. Demonstrated expertise in software development, particularly in Python, Java, or C++, is mandatory. Prior experience with cloud platforms such as AWS, Azure, or Google Cloud is highly valued. Strong problem-solving abilities and analytical thinking are critical for success in this role. Excellent communication skills, both written and verbal, are necessary to collaborate effectively with cross-functional teams. Candidates must possess a minimum of three years of relevant professional experience in a similar capacity.
A qualification in Secretarial Studies, Front Office Management, Hospitality Management, or a comparable discipline is required.
A minimum of two years of professional experience in a front desk or receptionist capacity is required, with a preference for candidates who have worked in a luxury hospitality setting.
Proficient in utilizing Microsoft Office applications, with strong computer literacy skills.
Skilled in front office operations and customer service management, with a strong understanding of administrative processes and client relations.
Experience with front office equipment and payment processing devices, such as PDQ terminals, is required.
Proficient in both spoken and written English and Kiswahili, with strong command of these languages.
A polished and professional demeanor, strong interpersonal abilities, and a dedication to delivering exceptional customer service are essential.
Accomplishes tasks efficiently through exceptional organizational skills and the capacity to manage multiple priorities simultaneously.
Maintaining strict confidentiality and upholding professionalism are essential requirements for this role. The successful candidate must consistently handle sensitive information with discretion and adhere to the highest ethical standards in all interactions and responsibilities.
The position requires a structured work schedule, ensuring consistent availability to fulfill core responsibilities. Employees must adhere to designated shifts, maintaining punctuality and reliability to support ongoing operations. Flexibility may be required to accommodate business needs, with occasional adjustments based on workload demands.
Shift 1 operates from 6:00 AM to 2:00 PM daily.
Shift 2 operates from 2:00 PM to 10:00 PM.
Location: Nairobi
Offering a competitive gross salary of Ash 40,000, this position provides a solid financial foundation for the role.
Interested applicants are encouraged to apply by forwarding their updated CVs to jobs@phinaconsultant.co.ke, with a secondary copy sent to the same address for confirmation of receipt.
Qualifications
BA/BSc/HND , Diploma
Experience Required
2 years