RESPONSIBILITIES
Monitor transactions, merchant activity, and ATM operations to detect suspicious or irregular patterns, promptly investigate flagged transactions, and mitigate any identified fraud risks or scams.
Merchant & Third-Party Oversight entails monitoring the activities of merchants and third-party agents by evaluating transactions, operational processes, digital platforms, offerings, and service delivery to verify adherence to scheme regulations and applicable legal standards.
Monitoring merchant screening and payment intelligence alerts, the role involves supporting fraud investigations, documenting suspicious activities, and offering recommendations to minimize fraud, chargebacks, and operational risks while upholding regulatory compliance standards.
Ensure the precision and integrity of all data entered into acquisition systems, meticulously documenting and reporting any suspicious activities as well as the results of related investigations.
Collaborate with internal departments and external industry organizations to gather essential data, deliver expert advice on fraud detection and chargeback processes, and facilitate timely compliance with regulatory and industry reporting standards.
The role necessitates a minimum of five years of hands-on experience in a relevant field, coupled with a strong proficiency in industry-standard software and tools. Applicants must hold a bachelor’s degree in a related discipline, complemented by relevant certifications where applicable. Exceptional analytical and problem-solving skills are essential, alongside the capacity to collaborate effectively in cross-functional teams. The ideal candidate will demonstrate a keen attention to detail, a commitment to continuous learning, and the ability to manage multiple priorities in a fast-paced environment. Proficiency in written and verbal communication is also a critical requirement for this position.
Seeking a candidate with a proven track record and relevant background in the specified field. The ideal applicant will possess the necessary qualifications, including formal education and professional certifications, as well as hands-on experience in similar roles. Demonstrated expertise in key areas such as [specific skills or competencies] is essential, along with the ability to meet the demands of the position. Familiarity with industry standards and best practices is required, and prior work experience in a comparable environment is highly desirable. Strong analytical, problem-solving, and communication skills are also necessary to thrive in this role.
A bachelor’s degree in Finance, Criminology, Business Administration, or a closely related discipline is required.
A minimum of two to three years of professional experience in fraud monitoring, risk management, or banking operations is required.
Proficient in navigating payment system regulations and implementing robust anti-money laundering (AML) protocols.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
