We are seeking a motivated and skilled professional to join our team as a [Job Title]. The ideal candidate will possess a minimum of [X] years of experience in [relevant field] and hold a [degree/certification] in [relevant discipline]. Proficiency in [specific software/tools] and a strong background in [key skill] are essential. The role requires excellent communication skills, both written and verbal, along with the ability to collaborate effectively in a team environment. Key responsibilities include [responsibility 1], [responsibility 2], and [responsibility 3]. Additionally, the candidate should demonstrate problem-solving abilities, adaptability, and a commitment to delivering high-quality results in a fast-paced setting. Familiarity with [industry-specific knowledge] is a plus.
Reporting to the Fleet, Travel and Leases Lead, the incumbent will oversee the strategic planning, implementation, and ongoing enhancement of Safaricom’s corporate travel function. The position is tasked with delivering cost-efficient, compliant, and secure travel solutions while elevating the traveler experience and aligning with organizational goals. This involves comprehensive management of domestic and international travel services, encompassing flight reservations, ground transportation, lodging, MICE (Meetings, Incentives, Conferences, and Exhibitions) arrangements, visa facilitation, meet-and-assist services, travel-related training, and supporting travel platforms.
The role also provides expert advisory on travel policies, processes, and procedures, ensuring compliance with service level agreements (SLAs). Key responsibilities include stakeholder engagement, supplier management and performance evaluation, travel risk management, operational efficiency, and budget oversight. The position leverages industry best practices and data-driven insights to drive continuous improvement and informed decision-making.
The position involves executing key tasks and delivering results in line with organizational objectives. Duties include managing daily operations, overseeing project execution, and ensuring adherence to established policies and procedures. Additionally, the role requires collaborating with cross-functional teams, analyzing performance metrics to identify trends, and recommending strategic improvements. Strong problem-solving abilities, exceptional communication skills, and a commitment to meeting deadlines are essential for success in this role.
We prioritize the protection and well-being of our workforce by maintaining rigorous health and safety standards across all operations. All employees must adhere to established safety protocols, utilize appropriate protective equipment, and report any hazards or incidents immediately. Additionally, participation in mandatory safety training sessions is required to ensure ongoing compliance and awareness. The role demands vigilance, attention to detail, and a proactive approach to identifying and mitigating potential risks in the workplace.
Maintain adherence to the company’s code of conduct, policies, and procedures to ensure integrity and accountability across all work activities.
All employees are expected to comply with all safety, health, and wellbeing policies, guidelines, and procedures in every action and decision they undertake.
The position oversees the strategic direction and operational execution of corporate travel initiatives, ensuring alignment with organizational goals and budgetary constraints. Key responsibilities include negotiating contracts with travel providers, optimizing travel policies, and implementing cost-saving measures without compromising service quality or employee safety. Additionally, the role involves monitoring travel compliance, analyzing spending patterns, and reporting on key performance metrics to senior leadership. Candidates should possess strong vendor management skills, proficiency in travel booking systems, and a deep understanding of industry regulations and trends. A minimum of five years in travel management or a related field is required, along with exceptional organizational and communication abilities.
Formulate, execute, and refine the corporate travel policy for Safaricom to ensure alignment with organizational objectives and industry best practices.
Ensure adherence to established internal policies, applicable regulatory mandates, and established audit standards.
Responsibilities include managing all stages of travel arrangements, from initial booking and ticketing to comprehensive reporting and financial reconciliation.
Supplier & Contract Management professionals oversee the end-to-end lifecycle of supplier relationships and contractual agreements, ensuring alignment with organizational objectives while mitigating risks. They evaluate, negotiate, and finalize contracts, monitor supplier performance against agreed KPIs, and address any deviations or issues promptly. Additionally, they conduct market research to identify cost-saving opportunities, renegotiate terms to optimize value, and foster collaborative partnerships with key stakeholders. Strong analytical skills, attention to detail, and proficiency in contract management software are essential, along with the ability to manage multiple priorities in a fast-paced environment.
Build and maintain strategic partnerships with Travel Management Companies (TMCs), airlines, hotels, and other key travel suppliers to ensure seamless service delivery and mutual business growth.
Spearhead the identification, assessment, and procurement of suppliers to secure the most advantageous terms and conditions for the organization.
Track and evaluate vendor performance to ensure adherence to established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
We are seeking a Cost Management & Optimization professional to drive strategic initiatives aimed at enhancing financial efficiency and maximizing value across the organization. This role will involve analyzing expenditure patterns, identifying cost-saving opportunities, and implementing measures to streamline processes without compromising quality. Key responsibilities include developing and monitoring budgets, conducting cost-benefit analyses, and collaborating with cross-functional teams to align financial strategies with business objectives. The ideal candidate will possess strong analytical skills, proficiency in financial modeling, and experience in cost reduction methodologies. A background in finance, accounting, or a related field, along with expertise in ERP systems and data analysis tools, is essential. Additionally, the role requires excellent communication abilities to present findings and recommendations to stakeholders at all levels.
Examine travel expenditure patterns to pinpoint potential areas where expenses can be reduced while maintaining operational efficiency.
Develop and enforce cost control strategies while ensuring adherence to service quality standards and safety protocols remains uncompromised.
Prepare regular reports summarizing travel expenditures, identifying trends, and highlighting cost-saving measures.
The role involves fostering strategic relationships with key stakeholders, ensuring alignment between business objectives and external interests. Candidates must possess strong communication skills and the ability to influence decision-making processes. Responsibilities include conducting regular consultations, addressing concerns, and maintaining transparent dialogue to drive mutual value. Experience in stakeholder management, negotiation, and conflict resolution is essential, along with a proven track record of delivering impactful engagement strategies.
Act as the main liaison for internal stakeholders regarding all travel-related inquiries and issues.
Offer strategic advisory services to senior leadership regarding travel-related policies and operational challenges to enhance decision-making and efficiency.
Facilitate periodic business reviews and presentations for stakeholders and vendors to ensure alignment and transparency.
We are seeking a dedicated professional to oversee risk management, ensure safety protocols, and uphold duty of care standards across all operations. The ideal candidate will monitor compliance with regulatory requirements, identify potential hazards, and implement robust mitigation strategies. Responsibilities include conducting thorough risk assessments, developing safety policies, and providing ongoing training to staff on best practices. Additionally, the role involves investigating incidents, analyzing trends, and reporting findings to senior leadership to drive continuous improvement. Proficiency in risk assessment tools, strong analytical skills, and the ability to communicate effectively with stakeholders at all levels are essential.
Develop and maintain comprehensive travel risk management frameworks to mitigate potential threats and safeguard organizational interests.
Coordinate emergency travel assistance and crisis management protocols to ensure immediate and effective responses.
Ensure that all travelers’ duty of care obligations are met in full accordance with established policies and regulatory standards.
We are seeking a highly motivated professional to drive efficiency and innovation through the redesign and enhancement of our systems and processes. In this role, you will evaluate current workflows, identify inefficiencies, and implement strategic improvements to optimize productivity, reduce operational costs, and elevate overall performance. Your responsibilities will include analyzing data, collaborating with cross-functional teams to gather insights, and developing scalable solutions that align with organizational goals. Additionally, you will oversee the implementation of new processes, monitor their effectiveness, and provide recommendations for continuous improvement to ensure sustainable growth and competitiveness.
Oversee the administration and enhancement of travel management systems, including online booking platforms and expense management tools.
Automate processes and enhance operational efficiencies throughout travel operations to drive performance gains and streamline workflows.
Drive the implementation, enhancement, and seamless integration of support systems to ensure optimal functionality and alignment with organizational objectives.
Compile and analyze data to produce comprehensive reports and insights, ensuring accuracy and timeliness. Develop and maintain dashboards, metrics, and key performance indicators (KPIs) to support data-driven decision-making across departments. Collaborate with cross-functional teams to define reporting requirements and translate business needs into actionable analytics solutions. Conduct in-depth data analysis to identify trends, patterns, and anomalies, providing strategic recommendations to stakeholders. Ensure compliance with data governance policies while delivering high-quality, reliable reporting. Stay current with industry trends and advancements in analytics tools and methodologies to enhance reporting efficiency and effectiveness.
Create and oversee dynamic dashboards and reports to track and analyze travel performance metrics effectively.
Deliver data-backed insights that enhance strategic decision-making processes across the organization.
Qualifications
Core competencies, expertise, and professional background encompass a comprehensive understanding of the essential skills required for the role. This includes a proven track record of relevant experience, specialized knowledge pertinent to the position, and the ability to apply this expertise effectively in practical scenarios. Additionally, familiarity with industry standards, best practices, and emerging trends is essential to ensure optimal performance and alignment with organizational objectives.
A Bachelor’s degree or diploma in Travel and Tourism, Procurement, Logistics, or a related business discipline from an accredited college or university is required. Professional certifications in travel management, procurement, or supply chain management are considered an asset.
With a minimum of five years of experience in a Travel Management Company (TMC) or a corporate travel setting,
Demonstrates a strong track record in overseeing corporate travel initiatives and handling large-scale travel logistics efficiently.
Proven expertise in driving cost efficiencies, negotiating favorable terms with suppliers, and successfully implementing travel policies.
Proficient in utilizing computer reservation systems, global distribution system (GDS) platforms, and e-travel solutions is essential. Experience with these systems is required to efficiently manage bookings, inquiries, and travel arrangements.
Proficiency in English and Amharic is required, with additional fluency in other languages considered advantageous.
Delivers results with a proactive and solution-oriented mindset, ensuring timely completion of tasks while exceeding customer expectations.
Strong customer focus is essential, coupled with the skill to identify key priorities for both internal and external customers and address them effectively.
Exceptional ability to communicate and collaborate effectively with colleagues and clients.
Demonstrates proficiency in effectively engaging and collaborating with stakeholders across various levels to ensure alignment, address concerns, and foster productive relationships that support organizational objectives. Requires strong interpersonal skills, the ability to navigate complex dynamics, and a commitment to transparent communication to maintain trust and achieve mutual understanding. Responsibilities include identifying key stakeholders, assessing their needs and influences, and tailoring strategies to meet their expectations while balancing competing priorities.
Strong proficiency in Microsoft Office, along with any software essential to the effective operation of Travel Management Services, is required.
Qualifications
BA/BSc/HND , Diploma
Experience Required
5 years
