MAIN ACCOUNTABILITIES & WHAT YOU’LL BE DOING
Responsible for driving revenue growth and ensuring customer satisfaction, this role focuses on acquiring new clients while maintaining strong relationships with existing ones. Duties include identifying sales opportunities, negotiating contracts, and closing deals to meet or exceed revenue targets. Additionally, the position requires addressing customer inquiries, resolving issues promptly, and providing exceptional service to foster long-term loyalty. Proficiency in CRM tools, market analysis, and sales strategies is essential, along with the ability to collaborate effectively across teams to enhance overall performance.
Oversee the customer portfolio to ensure alignment with business KPIs, including Volume, Margin, Debt, Growth, and Customer Service objectives.
Maintain and expand the sales portfolio while tracking growth and performance metrics. Utilize existing sales tools to foster business expansion by developing high-quality, precise account plans tailored to all key customers.
Leverage evolving market opportunities to acquire new customers and expand the business footprint.
Leverage existing resources to expand the customer base and market penetration for Bulk LPG.
Collaborate with the distributor to formulate business plans and conduct periodic reviews to ensure their effective execution.
Develop and sustain strong, positive connections with every customer to ensure lasting relationships.
Market Intelligence and monitoring: Develop and maintain a comprehensive database detailing market size, competitor profiles, and market share distribution. Deliver consistent market intelligence updates, including pricing trends, emerging customer segments, and competitor actions.
Deliver the standard offer book in strict adherence to the customer promise initiatives.
To safeguard the company’s market position, renew all key customer contracts to maintain competitive advantage.
Oversee credit operations in strict adherence to company credit policies and the established manual of authorities. Ensure debt recovery aligns with mutually agreed trading terms while conducting timely customer credit appraisals as scheduled.
Timely delivery of all invoices and statements to customers is ensured. Any invoice disputes with customers are identified and resolved promptly.
Develop and enforce organizational policies and procedures while establishing and maintaining the necessary controls to support their effectiveness.
Conduct routine equipment inspections at customer premises and promptly implement corrective measures as needed. Coordinate with the Engineering team to address tank installations, revalidation processes, and other technical specifications.
We seek a dynamic Marketing & Supply Chain professional to oversee strategic initiatives that bridge brand development with end-to-end supply chain optimization. This role demands expertise in crafting compelling marketing campaigns that drive demand, alongside the ability to streamline procurement, logistics, and distribution processes to ensure seamless product availability. Key responsibilities include market research, brand positioning, supplier negotiations, inventory management, and cross-functional collaboration to align sales forecasts with production and delivery timelines. The ideal candidate will possess strong analytical skills to interpret consumer trends and inventory data, as well as leadership capabilities to manage teams across marketing, procurement, and logistics departments while maintaining cost efficiency and customer satisfaction.
To expand market presence within the designated Sales territory, you will collaborate on the strategic planning and execution of LPG customer events allocated for the specific financial year.
Drive adoption of alternative payment solutions, specifically pre-payment models, among small-volume customers and reseller partners to enhance transaction efficiency and financial flexibility.
Develop precise sales forecasts to enhance the Sales & Operations Planning process.
Collaborate closely with distribution teams to facilitate seamless product delivery to customers.
KEY & EXCITING NEW CHALLENGERS
The growing presence of emerging, fast-expanding non-traditional LPG marketing firms intensifies competition. Additionally, there is widespread practice of product dumping into storage tanks owned by competing companies.
Customer expectations are increasingly driven by a need to minimize expenditures, leading to heightened demands for cost-saving measures such as discounts across various industries, including manufacturing and hospitality.
Maintaining credit within agreed terms while addressing the varying cash flow requirements of clients is a critical aspect of this role.
To consistently surpass customer expectations in service delivery while maximizing the efficient use of company resources.
Delivering results independently, as this field-based position requires minimal oversight.
We are seeking a candidate with strong educational credentials and relevant work experience in the field. The ideal applicant will possess a deep understanding of industry standards and best practices, coupled with proficiency in key technical skills. Demonstrated expertise in specific methodologies or tools is essential, as is the ability to apply knowledge effectively in a professional setting. Prior experience in a similar role is highly desirable, and familiarity with industry regulations or compliance requirements is preferred. Strong analytical and problem-solving abilities are critical, along with excellent communication and teamwork skills to collaborate across departments.
Essential:
A Bachelor’s Degree in Engineering, which is equivalent to NQF Level 7, is required for this position.
With a proven track record of at least three years in Sales & Marketing, you will bring hands-on experience in driving revenue growth, cultivating client relationships, and executing strategic campaigns to expand market reach. Your expertise in identifying opportunities, optimizing sales pipelines, and leveraging data-driven insights will be instrumental in achieving organizational objectives. Additionally, you will collaborate cross-functionally to refine messaging, enhance brand positioning, and ensure alignment between sales initiatives and marketing strategies.
A degree or substantial experience in engineering is highly advantageous for this position.
Proficiency in business, financial, and commercial domains, with a particular emphasis on effective debt management strategies, is essential.
Accomplished expertise in executing and overseeing successful Marketing initiatives, demonstrating measurable results and strategic impact.
The responsibility of overseeing Key Accounts involves developing and maintaining strong relationships with high-value clients to ensure their needs are met, and their satisfaction is upheld. This role requires strategic planning and execution to enhance client retention, drive revenue growth, and identify opportunities for upselling or cross-selling. Key tasks include collaborating with internal teams to deliver tailored solutions, monitoring account performance, and addressing any client concerns promptly. Additionally, the position demands a deep understanding of the client’s business objectives to align offerings with their long-term goals, ensuring mutual success and sustained partnership.
We are seeking an individual who demonstrates strong competencies in a variety of key areas. The ideal candidate will possess excellent communication skills, both written and verbal, enabling them to interact effectively with colleagues, clients, and stakeholders. Problem-solving abilities are essential, as the role requires analyzing complex issues and developing innovative solutions. Proficiency in project management is also required, ensuring the ability to oversee tasks, meet deadlines, and manage resources efficiently. Additionally, the candidate must exhibit leadership qualities, fostering collaboration and guiding teams toward achieving organizational goals.
A proven capacity to operate autonomously and achieve desired outcomes with minimal oversight is essential.
With a strong track record in sales, candidates must demonstrate exceptional negotiation abilities and a mastery of effective sales techniques to excel in this role.
A highly motivated professional who excels in collaborative environments, consistently delivering innovative and creative solutions to drive results.
Market awareness is essential as it requires continuously monitoring industry trends, competitor activities, and consumer preferences to inform strategic decisions. This role demands strong analytical skills to interpret data and identify emerging opportunities or threats. Additionally, candidates must possess excellent communication abilities to convey insights effectively across teams and stakeholders. A deep understanding of the target market, along with the capacity to adapt strategies based on evolving conditions, is crucial for success.
We are seeking a skilled professional to oversee and enhance our Customer Relationship Management initiatives, focusing on fostering strong client connections and driving satisfaction. The ideal candidate will possess a proven track record in CRM systems, with expertise in data analysis, customer engagement strategies, and process optimization. Key responsibilities include implementing CRM tools, managing customer interactions, analyzing feedback to identify trends, and developing targeted retention programs. Additionally, the role involves collaborating with cross-functional teams to ensure seamless customer experiences and reporting on key performance metrics to senior leadership. A bachelor’s degree in business administration, marketing, or a related field is required, along with at least three years of relevant experience in customer relationship management or a similar role. Proficiency in CRM software, such as Salesforce or HubSpot, strong analytical abilities, and exceptional communication skills are essential for success in this position.
Qualifications
BA/BSc/HND
Experience Required
3 years
