We are seeking a highly motivated professional to join our team in a [Job Title] position. The ideal candidate will possess a [specific degree or certification, if applicable], along with [X] years of relevant experience in [industry/field]. Proficiency in [specific skills or tools] is essential, as is the ability to [key responsibility or skill]. Responsibilities include [specific task or duty], [another task or duty], and [additional task or duty]. Strong communication and organizational skills are required, along with the capacity to work effectively both independently and collaboratively. This role offers an opportunity to contribute to [specific project, team, or company goal], with potential for professional growth within a dynamic and supportive environment.
The Technical Manager for Ornamentals and Professional Pest Management oversees the design and implementation of Tangent Professional Solutions’ technical support strategy across major East African markets. This position guarantees robust technical positioning for both existing and upcoming products, executes high-caliber trial initiatives, and offers specialized assistance to commercial teams.
This position focuses on cultivating and sustaining robust partnerships with customers, influencers, researchers, channel partners, and internal teams to uphold best-in-class technical support and enhance Tangent’s standing as a dependable solutions’ provider. Additionally, the role plays a key part in scouting emerging technologies, third-party prospects, and potential portfolio expansions that drive business growth.
This role is headquartered in Nairobi and entails extensive travel throughout East Africa.
Accountabilities
Collaborate closely with the SPS Business Manager for Sub-Saharan Africa to craft and implement the five-year strategic vision as well as the corresponding annual business and campaign plans.
Design, develop, and oversee technical support trials in alignment with crop protection and public health initiatives, maintaining budgetary adherence in collaboration with the SPS Business Manager.
Conduct thorough technical evaluations and strategic positioning of both new and established products, utilizing comprehensive assessments such as competitive benchmarking and in-depth market trend analysis.
Provide engaging technical training and interactive engagement programs for customers, influencers, and partners via field days, demonstration sites, workshops, and industry events.
Work collaboratively with the Territory Product Biologist, Regulatory Manager, and regulatory teams in key countries to synchronize development activities and registration priorities.
Develop and nurture a robust network comprising industry professionals, researchers, and internal partners to drive innovation, facilitate knowledge exchange, and uncover emerging opportunities.
Oversee the creation of technical content, such as brochures, presentations, technical bulletins, and media articles, to enhance product usability and drive sales efforts.
Gather, evaluate, and disseminate current market intelligence to guide strategic planning, uncover potential business opportunities and risks, and bolster both promotional and defensive initiatives.
Oversee the technical support budget with precision, allocating resources in a manner that maximizes efficiency and effectiveness.
Critical success factors and primary challenges encompass delivering exceptional customer service, driving operational efficiency, and maintaining high standards of quality. Key responsibilities include collaborating with cross-functional teams to streamline processes, analyzing data to identify trends and opportunities, and implementing strategies to enhance performance. Challenges may involve adapting to evolve market demands, managing resource constraints, and ensuring alignment with organizational goals. Proficiency in data-driven decision-making, strong communication skills, and the ability to prioritize tasks under pressure are essential requirements. Additionally, leadership capabilities and a commitment to continuous improvement are vital for sustained success in this role.
Develop and implement a comprehensive technical support strategy to ensure the successful deployment of the SPS portfolio.
Providing expert technical assistance for existing products and upcoming releases.
Developing and maintaining robust, trust-based partnerships with critical stakeholders spanning various international markets.
Delivering impactful technical training initiatives that significantly improve customer proficiency and accelerate product adoption.
Enhancing Tangent’s technical reputation in Ornamentals and Professional Pest Management throughout East Africa.
Seeking a highly motivated professional with a minimum of five years of experience in a relevant field, along with a bachelor’s degree in a related discipline. Strong analytical and problem-solving skills are essential, as is proficiency in industry-standard software and tools. Excellent written and verbal communication abilities are required to effectively collaborate with cross-functional teams. The ideal candidate will demonstrate a proven track record of delivering high-quality results under tight deadlines while maintaining a keen attention to detail.
Critical Knowledge
A bachelor’s degree in Horticulture, Agriculture, Crop Protection, Plant Science, Environmental Health, or a related discipline is required.
Proficiency in comprehending the significance and utility of technical information within a business context is essential.
Possesses comprehensive expertise in ornamental plants and the professional pest management/public health product sector, including market dynamics and production methodologies.
Demonstrates comprehensive knowledge of product development, encompassing experimental design, trial implementation, and statistical evaluation.
A strong network of professional contacts spanning the Ornamentals and public health industries has been cultivated.
Critical experience
A minimum of five years of practical experience is required in agricultural, horticultural, professional pest management, or public health sectors, with a background in commercial operations, technical roles, product development, or field support.
Experienced in collaborating with prominent industry leaders, academic researchers, and strategic technical partners to drive innovation and growth.
Demonstrates a strong history of providing expert guidance on solutions for crop management or public health, as well as facilitating effective field deployment of products.
Seasoned in the creation, execution, and oversight of field trials and their corresponding protocols.
Achieved measurable success in overseeing product portfolios and executing high-impact product launches with consistent positive outcomes.
Critical technical expertise, professional competencies, and personal attributes are essential for this role. Candidates must demonstrate a strong foundation in specialized skills alongside a commitment to maintaining high professional standards. Additionally, the position requires individuals who exhibit exceptional personal qualities, ensuring they can thrive in dynamic and challenging environments.
Proficient in crafting clear written correspondence, delivering compelling verbal presentations, and fostering strong interpersonal connections through effective communication.
Exceptional interpersonal abilities and a proven capacity to collaborate seamlessly within diverse, cross-functional, and multicultural teams.
A strong foundation in agronomic principles and public health, specifically as they pertain to Ornamentals and Professional Pest Management (PPM), is essential.
Demonstrates exceptional skill in the design, implementation, management, analysis, and documentation of technical trials.
Strong commercial acumen paired with a customer-centric mindset, enabling the conversion of technical knowledge into actionable business advantages.
Proficient in accurately and responsibly managing budgets to ensure financial integrity and compliance with organizational standards.
Strategic planning expertise and robust project management proficiency are essential.
Requires advanced expertise in Microsoft Office Suite and comparable digital platforms.
Proficiency in English, both written and verbal, is essential.
Dynamic leadership competencies represent essential attributes for guiding teams effectively, fostering collaboration, and driving organizational success through strategic vision and decisive action. These proficiencies encompass robust decision-making under pressure, adept conflict resolution, and the capacity to inspire and motivate diverse stakeholders. Furthermore, they involve cultivating a culture of accountability, ethical conduct, and continuous improvement while aligning individual objectives with broader company goals. Exceptional leaders also demonstrate emotional intelligence, adaptability to evolving challenges, and the ability to empower others toward achieving peak performance.
Establishes high-level strategic objectives and ensures alignment between technical initiatives and overarching business priorities.
Inspires and engages others through clear, compelling communication, distilling intricate technical concepts into accessible insights for varied audiences.
Drives results by concentrating efforts on essential priorities that significantly influence business outcomes.
Ensures performance meets high standards and drives ongoing improvements.
Qualifications
BA/BSc/HND
Experience Required
5 years
