Key Responsibilities include overseeing and managing day-to-day operations, ensuring alignment with strategic objectives and company policies. The role entails leading cross-functional teams to achieve departmental goals, fostering collaboration, and maintaining high performance standards. Accountability includes monitoring progress, analyzing performance metrics, and implementing corrective actions as needed. Additionally, the position requires developing and executing operational plans, allocating resources efficiently, and optimizing processes to enhance productivity and efficiency. Effective communication with stakeholders, both internal and external, is essential to ensure transparency and alignment with organizational priorities.
The Digital Transformation Project Manager (PMI) spearheads the execution of key digital initiatives within the Delivery Centre of Excellence, part of World Vision’s Global Technology & Digital Solutions division. This strategic, business-aligned project management position is responsible for transforming approved business investments into high-impact, user-centric digital solutions that drive organizational change, foster adoption, and deliver measurable business value.
The Digital Transformation Project Manager oversees the delivery of initiatives spanning the entire value chain—commencing with approved intent and validated requirements, progressing through development, quality assurance, deployment, and operational readiness—to ensure the business achieves lasting outcomes.
This position manages and integrates the end-to-end delivery process within the Delivery Centre of Excellence, encompassing Business Analysis, Quality Assurance, and Change & Adoption, while also collaborating extensively with key GTD functions—including Architecture, Cybersecurity, Infrastructure & Operations—as well as external partners.
Bachelor’s degree in electrical engineering, computer science, or a related technical discipline is required. Candidates must possess at least three years of hands-on experience in software development, preferably with a focus on embedded systems or firmware. Familiarity with programming languages such as C, C++, or Python is essential, along with experience using version control systems like Git. Knowledge of real-time operating systems (RTS) and proficiency in debugging tools are highly desirable. Strong problem-solving skills and the ability to work collaboratively in a team environment are critical. Relevant certifications in embedded systems, such as those from ARM, Texas Instruments, or similar organizations, are a plus.
A bachelor’s degree in Business, Information Technology, or a closely related field is required.
A recognized project management certification, such as PMP, PRINCE2, or an equivalent credential, is required.
Agile or hybrid delivery certification in frameworks such as Scrum, Disciplined Agile, Safe, or equivalent methodologies is advantageous.
A certification in change management, such as PROS CI or an equivalent credential, is highly advantageous.
Key Accountabilities
We are responsible for ensuring the seamless movement of goods and services from initial sourcing through final delivery to the end customer, overseeing every stage of the supply chain process. This role entails optimizing logistics, managing supplier relationships, and coordinating production with distribution to maintain efficiency and meet customer demand. The position requires a deep understanding of supply chain dynamics, strong analytical skills to identify bottlenecks, and the ability to implement strategic improvements. Key responsibilities include overseeing inventory management, negotiating contracts with suppliers, and ensuring compliance with quality and delivery standards. Additionally, the role demands proficiency in supply chain software, cost control measures, and the capacity to adapt to evolving market conditions while mitigating risks.
Oversee the comprehensive delivery of projects throughout the Delivery Center of Excellence (COE) value chain, encompassing every stage from validated intent to build, quality assurance, release, and operational readiness.
Deliver coordinated oversight of processes spanning Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
Establish and maintain a solid foundation of project essentials to facilitate seamless adoption and maximize value realization.
Facilitate seamless interdisciplinary coordination to guarantee cohesive project execution.
Sustain delivery progress by overseeing dependencies, mitigating risks, and guiding critical decisions.
Facilitating organizational transformation and driving user adoption of new processes and technologies are central to this role. This position involves spearheading change initiatives to ensure smooth transitions while enhancing overall operational efficiency. Key responsibilities include developing and implementing adoption strategies, providing training and support to users, and monitoring progress to address any challenges that arise. The ideal candidate will possess strong communication and leadership skills, along with the ability to influence stakeholders at all levels to embrace change effectively. Experience in change management frameworks and methodologies is highly desirable.
Facilitate and champion business-driven Change & Adoption initiatives to ensure that delivered solutions are fully prepared for effective implementation and user adoption.
Integrate change and adoption initiatives seamlessly into delivery plans, ensuring alignment with key milestones and timelines for successful execution.
Support readiness planning efforts by coordinating communications, delivering training programs, and facilitating operational transitions.
Facilitate the delivery of outputs that foster successful implementation and enduring operational practices.
We initiate and maintain strategic relationships with key stakeholders, ensuring alignment with organizational objectives and regulatory requirements. This role involves establishing robust governance frameworks to support decision-making processes and overseeing compliance with pertinent policies and standards. Additionally, we facilitate clear communication channels to foster transparency and accountability across all levels of engagement.
Act as the primary liaison among delivery stakeholders, facilitating clear delineation of roles and expectations to promote alignment and accountability throughout the process.
Lead the coordination and execution of governance forums, such as Steering Committees and delivery reviews, to ensure alignment and accountability across initiatives.
Reporting on delivery progress, risks, dependencies, and trade-offs must be conducted with complete transparency to stakeholders.
Facilitate well-informed decision-making by providing structured delivery insights.
The Planning & Delivery Control role involves overseeing and ensuring the timely execution of projects by coordinating resources, schedules, and milestones to meet organizational objectives. This position requires meticulous attention to detail, strong analytical skills, and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities include developing and maintaining project timelines, monitoring progress against benchmarks, and identifying potential risks or delays to implement corrective measures. Collaboration with cross-functional teams, stakeholders, and leadership is essential to align efforts and optimize delivery outcomes. Proficiency in project management tools, data analysis, and clear communication of status updates are critical for success in this role.
Design and oversee comprehensive integrated delivery plans that encompass scope definition, key milestones, interdependencies, resource allocation, and strategic forecasting.
Monitor advancements continuously and make required modifications to schedules to ensure delivery deadlines are consistently met.
Maintain strict compliance with the Delivery Center of Excellence (COE) governance framework and project standards.
Incorporate operational readiness and transition planning into the delivery process to ensure seamless execution.
Demonstrates accountability for prudent financial management, ensuring resources are allocated efficiently and in alignment with organizational objectives. Maintains meticulous oversight of budgets, expenditures, and financial reporting upholding transparency and compliance with regulatory standards. Collaborates with leadership to develop and implement fiscal strategies that support sustainable growth and operational excellence.
Oversee project financial management, encompassing budget development, financial projections, and rigorous cost oversight to ensure fiscal accountability and efficiency throughout the project lifecycle.
Monitor financial performance vigilantly to identify discrepancies promptly and safeguard investment value.
Facilitate robust investment governance practices and uphold the principles of value stewardship throughout organizational operations.
We are seeking a skilled professional to oversee our Risk & Issue Management processes, ensuring proactive identification, assessment, and mitigation of potential threats while addressing ongoing challenges effectively. The ideal candidate will analyze data to forecast risks, develop strategic responses, and implement corrective actions to minimize disruptions to operations. Responsibilities include monitoring key risk indicators, maintaining compliance with regulatory standards, and collaborating with cross-functional teams to enhance resilience. A strong analytical mindset, attention to detail, and proficiency in risk assessment methodologies are essential, along with excellent communication skills to report findings and recommendations to stakeholders.
Proactively identify, assess, and mitigate risks associated with project delivery, operational processes, and organizational structure to ensure sustainable performance and compliance.
Facilitate the resolution of complex issues by employing structured analytical methods and fostering collaborative decision-making processes.
Proactively identify and mitigate delivery risks to safeguard adoption and operational readiness before they escalate.
We are seeking a skilled professional to oversee vendor and partner coordination, ensuring seamless collaboration and alignment with organizational objectives. This role involves managing relationships with external suppliers and partners, negotiating contracts, and monitoring performance to meet business needs effectively. Key responsibilities include facilitating communication between vendors and internal teams, resolving issues promptly, and maintaining accurate records of agreements and deliverables. The ideal candidate will have strong interpersonal and organizational skills, with the ability to multitask and prioritize in a fast-paced environment. Experience in procurement, supply chain management, or a related field is preferred, along with proficiency in contract administration and stakeholder engagement.
Facilitate sourcing initiatives by conducting comprehensive vendor evaluations and overseeing the onboarding process.
Ensure vendor contributions are coordinated in alignment with established delivery milestones and desired outcomes.
Verify that vendor deliveries conform to the established standards and governance frameworks of the Delivery Center of Excellence.
We are committed to achieving delivery excellence and fostering a culture of continuous improvement. This role demands a proactive approach to enhancing operational efficiency, ensuring timely and accurate deliveries, and identifying opportunities for process optimization. The ideal candidate will drive performance improvements, leverage data-driven insights to refine workflows, and implement sustainable solutions to elevate overall productivity and customer satisfaction.
Ensure the application of Delivery COE standards, frameworks, and governance to uphold uniform delivery practices.
Spearhead the implementation of project standards and delivery methodologies across the broader team and with key business stakeholders.
Extract insights from experiences and actively participate in enhancing the organization’s capacity to deliver results.
Assist in advancing the maturity of Delivery Centre of Excellence practices.
We are seeking a highly motivated Project Manager with a proven track record of delivering successful projects on time and within budget. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of project management methodologies such as Agile, Scrum, and Waterfall. A minimum of five years of experience in project management, preferably in the technology or software development sector, is required. The successful candidate will be responsible for overseeing project timelines, managing stakeholder expectations, mitigating risks, and ensuring alignment with business objectives. Additionally, proficiency in project management tools like Jira, Trello, or Asana, as well as a solid grasp of budgeting and resource allocation, are essential. The ability to adapt to changing priorities and work under pressure in a fast-paced environment is crucial.
A minimum of five years of professional experience is required, with a focus on at least two to three years in IT project management or leadership roles within intricate delivery frameworks.
Proven track record in guiding delivery efforts or cross-functional teams through moderately complex projects, ensuring adherence to strategic goals while implementing structured delivery methodologies across all stakeholders and execution practices.
Demonstrates exceptional communication abilities, adept at articulating delivery statuses, potential risks, and key dependencies with clarity and precision to audiences ranging from technical teams to non-technical stakeholders.
With a track record of successfully engaging and collaborating with stakeholders—such as business partners, delivery teams, and vendors—you will forge strong, productive working relationships.
Proven expertise in organizational change management, including comprehensive experience in facilitating effective implementation and seamless transition into operational phases.
Experienced in implementing project standards, methodologies, and governance structures, with a strong capacity to assimilate new approaches, adjust processes as needed, and enhance delivery methodologies through ongoing refinement.
Proficient in facilitating project delivery throughout the entire lifecycle, encompassing initiation, planning, execution, and seamless transition to adoption.
Demonstrates extensive familiarity with diverse enterprise IT environments, encompassing applications, integration solutions, infrastructure, data management, and cloud platforms.
Proven capability to function seamlessly within intricate, matrix-structured organizations while effectively managing and aligning cross-functional project teams to ensure cohesive delivery.
Demonstrates exceptional problem-solving skills, employing a systematic methodology for planning, managing risks, and ensuring effective delivery governance.
Qualifications
BA/BSc/HND
Experience Required
5 years
