Oversee and execute critical responsibilities encompassing strategic planning, operational management, and cross-functional collaboration to drive organizational objectives. Lead and mentor teams to ensure alignment with company goals while maintaining high standards of performance. Develop and implement innovative solutions to enhance efficiency, productivity, and overall business success. Monitor progress, analyze key performance indicators, and provide data-driven insights to inform decision-making. Foster a culture of accountability, continuous improvement, and employee engagement through transparent communication and professional development initiatives. Ensure compliance with industry regulations, internal policies, and ethical standards while promoting a safe and inclusive work environment.
The Digital Transformation Project Manager (PMI) spearheads the execution of high-impact digital initiatives within the Delivery Centre of Excellence, part of the Global Technology & Digital Solutions division at World Vision. In this strategically focused and business-aligned role, the PMI is responsible for converting approved business investments into tangible digital solutions that drive meaningful organizational change, foster user adoption, and deliver quantifiable business value.
The Digital Transformation Project Manager oversees end-to-end delivery, guiding initiatives from initial concept and validated requirements through development, quality assurance, deployment, and operational readiness. This role ensures the organization achieves lasting, sustainable outcomes throughout the transformation journey.
This position manages the end-to-end delivery process within the Delivery Centre of Excellence, encompassing Business Analysis, Quality Assurance, and Change & Adoption, while collaborating seamlessly with key GTD functions—including Architecture, Cybersecurity, Infrastructure & Operations—and external partners.
Bachelor’s degree in Computer Science, Engineering, or a related field required; Master’s degree preferred. Minimum five years of progressive experience in software development, with a focus on full-stack development. Proficiency in multiple programming languages, including Java, Python, and JavaScript, is essential. Experience with cloud platforms such as AWS, Azure, or Google Cloud is highly desirable. Strong problem-solving skills and the ability to work both independently and collaboratively in fast-paced environments are necessary. Certifications in AWS Certified Solutions Architect, Google Professional Cloud Architect, or similar credentials are a plus. Familiarity with DevOps practices, CI/CD pipelines, and Agile methodologies will be advantageous. Exceptional communication skills to convey technical concepts to non-technical stakeholders are also required.
A bachelor’s degree in Business, Information Technology, or a closely related field is required.
A widely acknowledged project management certification, such as PMP, PRINCE2, or a comparable credential, is required for this role.
Agile or hybrid delivery certifications—such as Scrum, Disciplined Agile, Safe, or comparable credentials—are advantageous.
A certification in change management, such as PROS CI or an equivalent credential, is highly desirable.
Key Accountabilities
We ensure seamless movement of goods and services from origin to end-user, covering every stage of the supply chain. This involves coordinating logistics, managing inventory, and optimizing transportation networks to meet delivery timelines. Responsibilities include overseeing procurement, production, and distribution processes while maintaining cost efficiency and quality standards. Strong analytical skills and proficiency in supply chain software are essential, along with the ability to collaborate across departments and adapt to evolving market demands.
Oversee the end-to-end execution of projects within the Delivery Center of Excellence framework, ensuring seamless progression from validated intent through build, quality assurance, release, and operational readiness.
Deliver projects seamlessly by coordinating efforts among Business Analysis, Engineering, Quality Assurance, and Change & Adoption teams.
Establish and maintain the essential project foundations required to facilitate successful adoption and the realization of value.
Foster seamless interdisciplinary teamwork to guarantee the cohesive execution of deliverables.
Ensure uninterrupted delivery progress by overseeing critical dependencies, mitigating potential risks, and making key decisions efficiently.
Experienced professionals in change and adoption enablement are sought to facilitate seamless transitions, drive user engagement, and ensure the successful implementation of new processes, systems, or initiatives within the organization. The ideal candidate will possess strong communication skills, project management expertise, and the ability to analyze stakeholder needs to tailor adoption strategies effectively. Responsibilities include developing and executing training programs, fostering a culture of continuous improvement, and measuring the impact of change initiatives through data-driven insights and feedback loops.
Facilitate and champion business-driven Change & Adoption initiatives to ensure delivered capabilities are primed for effective adoption.
Integrate change and adoption initiatives seamlessly into delivery schedules, key milestones, and project timelines to ensure cohesive execution.
Facilitate readiness planning initiatives by coordinating communications, developing training programs, and overseeing operational transitions.
Deliverables must be structured to both facilitate seamless adoption and ensure ongoing effectiveness of new operational practices.
We are seeking a skilled professional to oversee stakeholder engagement and governance initiatives, ensuring alignment with organizational objectives and regulatory standards. The ideal candidate will facilitate productive interactions between internal and external stakeholders, including investors, partners, and regulatory bodies, to foster collaborative decision-making and mitigate risks. Responsibilities include developing and implementing governance frameworks, monitoring compliance with policies and regulations, and providing strategic recommendations to senior leadership. The role requires strong leadership, exceptional communication skills, and the ability to navigate complex organizational dynamics while maintaining transparency and accountability.
Act as the primary liaison for delivery stakeholders, facilitating clear communication of roles and responsibilities to ensure alignment and transparency throughout the process.
Provide leadership to governance forums such as Steering Committees and delivery reviews.
Deliver clear and comprehensive reports detailing delivery status, potential risks, dependencies, and necessary compromises.
Facilitate data-driven decision-making by providing structured, actionable insights to stakeholders.
Planning and Delivery Control involves overseeing project timelines, resources, and logistics to ensure timely and efficient execution. Key responsibilities include coordinating schedules, monitoring progress, and identifying potential risks to mitigate delays. This role demands strong organizational skills, proficiency in project management tools, and the ability to collaborate effectively with cross-functional teams. Additionally, it requires meticulous attention to detail to maintain alignment with strategic objectives and deliverables.
Develop and sustain cohesive delivery plans that encompass scope, key milestones, interdependencies, resource allocation, and forecasting to ensure alignment with project objectives.
Monitor advancement and modify schedules as needed to ensure fulfillment of delivery obligations.
Guarantee compliance with the Delivery Center of Excellence governance framework and project protocols to uphold operational consistency and excellence.
Facilitate the seamless integration of operational readiness and transition planning into the delivery process to maintain continuous functionality and efficiency.
Ensuring responsible management and oversight of financial resources is a key responsibility of this role. The position demands meticulous attention to detail, strong analytical abilities, and adherence to fiscal policies and procedures. Additionally, candidates must demonstrate proficiency in financial reporting, budget tracking, and risk assessment to safeguard organizational assets. Excellent communication skills are essential for collaborating with stakeholders and presenting financial insights effectively. A commitment to transparency, accuracy, and compliance with regulatory standards is required to uphold the integrity of financial operations.
Oversee project financial operations by developing, monitoring, and controlling budgets, performing accurate forecasting, and implementing cost management strategies to ensure fiscal efficiency and accountability.
Monitor financial performance vigilantly to identify discrepancies promptly, thereby safeguarding asset value and ensuring optimal investment outcomes.
Facilitate investment governance and uphold value stewardship to ensure alignment with strategic objectives and fiduciary responsibilities.
We are seeking a skilled professional to oversee Risk & Issue Management, ensuring proactive identification, assessment, and mitigation of potential risks while addressing issues as they arise. The ideal candidate will have experience developing and implementing risk management frameworks, conducting thorough risk analyses, and maintaining comprehensive risk registers. Proficiency in issue resolution, stakeholder communication, and the ability to provide strategic recommendations to minimize disruptions are essential. Strong analytical skills, attention to detail, and the capacity to work under pressure are required to excel in this role.
Proactively identify and oversee delivery, operational, and organizational risks to ensure effective risk management and mitigation.
Resolve intricate challenges by applying systematic analysis and fostering collaborative solutions to reach optimal decisions.
Proactively identify and mitigate delivery risks to prevent any adverse impacts on adoption or operational readiness.
The role involves overseeing and managing relationships with external vendors and strategic partners to ensure seamless collaboration and alignment with organizational objectives. Key responsibilities include negotiating contracts, monitoring performance, and resolving any issues that may arise. This position requires excellent communication skills, a proactive approach, and the ability to build and maintain strong professional relationships. Additionally, the individual must possess strong organizational abilities and a keen attention to detail to manage multiple priorities effectively.
Facilitate vendor assessment and integration processes to ensure optimal sourcing operations.
Facilitate collaboration with vendors to guarantee their contributions remain synchronized with established delivery benchmarks and objectives.
Ensure vendor deliveries adhere to the established Delivery Center of Excellence (COE) standards and governance frameworks.
We are committed to achieving delivery excellence and fostering ongoing enhancements. This role focuses on refining processes to ensure timely and high-quality service delivery while identifying and implementing opportunities for continuous improvement. Key responsibilities include monitoring performance metrics, analyzing data to pinpoint inefficiencies, and driving initiatives to optimize workflows. The ideal candidate will possess strong analytical skills, a proactive mindset, and a dedication to driving measurable results through systematic improvements. Experience in process optimization, project management, or a related field is highly desirable.
Ensure consistent delivery practices by implementing Delivery COE standards, frameworks, and governance.
Champion the implementation of project standards and delivery methodologies across both the broader team and external business stakeholders.
Document insights gained and support enhancements to the organization’s operational effectiveness.
Enhance and advance the Delivery Centre of Excellence practices to foster continuous improvement and operational excellence.
We are seeking a highly organized and proactive Project Manager to lead cross-functional teams in delivering projects on time, within budget, and to the highest quality standards. Candidates must possess a minimum of five years of experience in project management, along with a proven track record of successfully managing complex initiatives from initiation to completion. Strong leadership, communication, and problem-solving skills are essential, as is the ability to manage stakeholders effectively and mitigate risks proactively. Proficiency in project management methodologies such as Agile, Scrum, or Waterfall is required, and familiarity with tools like JIRA, Trello, or Asana is highly desirable. A bachelor’s degree in Business Administration, Engineering, or a related field is preferred, though equivalent professional experience will be considered. The ideal candidate will demonstrate exceptional analytical abilities, adaptability to changing priorities, and a commitment to continuous improvement in project delivery.
With a demonstrated track record of at least five years in the field, including a minimum of two to three years spearheading IT projects or overseeing workstreams in intricate delivery settings, candidates are expected to meet this requirement.
Proven track record in guiding delivery teams or workstreams through moderately complex projects while ensuring alignment with strategic goals and adhering to structured delivery methodologies across all stakeholders and processes.
Strong interpersonal and communication abilities are required to effectively articulate delivery progress, potential risks, and key dependencies to stakeholders across technical and non-technical domains.
Demonstrated success in fostering collaboration and engagement with stakeholders such as business partners, delivery teams, and vendors to cultivate productive working relationships.
A proven ability to navigate organizational change and drive adoption effectively, coupled with hands-on experience facilitating seamless implementation and operational transition.
With expertise in implementing project standards, methodologies, and governance frameworks, you demonstrate a capacity for rapid learning, adaptability, and the ongoing enhancement of delivery practices.
Proven capability to facilitate project delivery throughout each phase of the lifecycle, commencing with initiation and strategic planning, progressing through execution, and concluding with readiness for organizational adoption.
Broad experience spans enterprise IT ecosystems, encompassing applications, integration, infrastructure, data, and cloud environments.
Skilled in navigating intricate, matrixed organizational structures and effectively managing cross-functional teams to deliver results.
Demonstrates exceptional problem-solving skills through a methodical approach to planning, comprehensive risk management, and adherence to robust delivery governance frameworks.
Qualifications
BA/BSc/HND
Experience Required
5 years
