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Home โ€บ Jobs โ€บ Nairobi โ€บ Data Center Support Specialist

Data Center Support Specialist

Oracle  ยท ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 11 September 2026
Posted June 14, 2026

We are seeking a skilled and motivated individual to fill the position with [Job Title]. The ideal candidate will have [X] years of experience in [relevant field or industry], along with a proven track record in [specific skills or responsibilities]. A strong understanding of [key tasks or technologies] is essential, as is the ability to [specific soft skills, e.g., collaborate effectively, solve complex problems, or communicate clearly]. The successful applicant will be responsible for [core responsibilities, e.g., managing projects, developing strategies, or overseeing operations], ensuring adherence to [specific standards, regulations, or deadlines]. Additionally, they will collaborate with cross-functional teams to [specific goals, e.g., drive innovation, optimize workflows, or achieve business objectives]. The role requires a [specific qualification, e.g., degree in a related field, certification, or technical expertise] and the flexibility to adapt to dynamic challenges.

A Data Centre Technician is required in Nairobi, Kenya to perform hands-on rack and stack operations, break/fix procedures, cabling, installations, and incident triage, ensuring the continuous 24/7 operation of Oracle Cloud infrastructure.

As an Oracle Data Center Technician in Nairobi, you will play an integral role within the onsite team, ensuring seamless day-to-day operations within a high-performance production data center environment. Your responsibilities will involve direct engagement with infrastructure and hardware components, contributing to the stability of services and the successful achievement of critical build and delivery objectives. Collaboration with engineers and senior technicians will be essential as you assist in troubleshooting challenges, performing installations, and upholding rigorous standards for operational excellence, safety protocols, and meticulous documentation.

This position is based on-site and involves on-call responsibilities as needed.

Requirements

We seek candidates with at least two years of hands-on experience in a critical infrastructure setting, such as data center operations, colocation facilities, hyperscale environments, enterprise data centers, or comparable roles.

Possesses practical experience with server hardware and fundamental troubleshooting procedures.

Proficient in fundamental Linux commands and capable of executing troubleshooting procedures with confidence.

Proficiency in the data center environment, encompassing cooling systems, power and electrical principles, fundamental networking, and structured cabling, is essential.

Able to perform effectively within a rotating shift schedule in an onsite operation setting, with on-call duties as necessary.

Attention to detail, meticulous documentation, and strict adherence to established processes are essential.

Oversee and implement daily operations to ensure efficiency and adherence to established protocols. Develop and maintain comprehensive schedules, assign tasks, and monitor progress to guarantee timely project completion. Conduct regular performance evaluations to identify areas for improvement and provide constructive feedback to team members. Collaborate with cross-functional departments to streamline communication and optimize workflow. Ensure compliance with industry regulations, safety standards, and company policies while fostering a productive work environment. Address any operational challenges promptly to minimize disruption and maintain service quality.

Deliver onsite assistance within a production data center environment, addressing hardware-related issues such as system failures, component replacements, and foundational troubleshooting.

Provide support for the installation, configuration, and testing of data center equipment, including rack and stack procedures, cabling tasks, and deployment assistance.

Conduct standard maintenance tasks, including firmware updates and system health assessments, in strict adherence to established protocols.

Triage and address incidents and service requests promptly, ensuring timely escalation when necessary and maintaining detailed documentation of all actions taken.

Perform network and structured cabling duties, including fiber and copper patching, labeling, and cable management, as required.

Oversee precise management of parts and asset inventory, ensuring meticulous auditing and stringent tracking of spare components.

Adhere to established Standard Operating Procedures and operational workflows while proposing enhancements to bolster safety, quality, and productivity standards.

Maintain clear, consistent communication with stakeholders across various functions and collaborate seamlessly within a shift-based team environment.

We collaborate seamlessly within a cross-functional team, leveraging diverse expertise to achieve shared objectives with efficiency and harmony.

Seeking a highly motivated professional with proven experience in [specific field or role], holding [required degree or certification] or equivalent practical expertise. Proficiency in [key skills or tools], along with strong analytical and problem-solving capabilities, is essential. The ideal candidate must demonstrate excellent communication skills, both written and verbal, and the ability to collaborate effectively within interdisciplinary teams. Additionally, a track record of [relevant achievement or responsibility] and familiarity with [industry-specific regulations or standards] are required. Knowledge of [specific software, methodologies, or frameworks] is preferred.

We are seeking candidates for the IC1 career level position. This role requires candidates to demonstrate foundational professional experience and a commitment to ongoing development. Key responsibilities include supporting team objectives, contributing to project deliverables, and maintaining effective communication with colleagues. Ideal applicants will possess strong organizational skills, a proactive attitude, and the ability to work collaboratively in a dynamic environment. Proficiency in relevant tools and technologies is preferred, along with a willingness to learn and adapt to evolving priorities.

Qualifications

BA/BSc/HND

Experience Required

2 years

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