The position is advertised under reference number TNH/HER/FOA-C/06/2026.
This position is responsible for registering and processing patient billing to ensure seamless access to medical care, aligning with hospital protocols and organizational objectives.
We are seeking a motivated professional to fulfill a dynamic role that encompasses a range of key responsibilities and strategic functions. The position requires a strong background in [industry/field], along with proficiency in [specific skills or tools]. Core duties include [specific task or responsibility], [another key task], and [additional responsibility], with a focus on delivering measurable outcomes. The ideal candidate will demonstrate expertise in [another critical skill], possess exceptional analytical abilities, and exhibit a proven track record in [relevant experience]. Additionally, the role demands meticulous attention to detail in [specific area], the capacity to collaborate effectively with cross-functional teams, and the ability to adapt swiftly to evolving priorities within a fast-paced environment.
Responsible for accurately receiving, confirming, and registering patients—including corporate clients, individuals, and those covered under insurance schemes—into the system.
Responsible for processing patient billing for hospital services utilizing various payment methods, such as cash, credit cards, Mesa, and checks.
Scan patients’ documents and transmit them to the appropriate insurance providers to ensure timely processing of medical bill payments, followed by diligent follow-up calls to confirm approval status and expedite resolution.
Provide patients with guidance regarding the approval status of their medical bills to facilitate their access to hospital services.
Provide patients with clear, concise directions to various medical service locations throughout the facility.
Schedule follow-up appointments for patients at the hospital and provide them with timely notifications regarding these visits.
Daily collections of cash and checks are processed and subsequently submitted to the senior cashier along with corresponding receipts.
Compile and deliver daily payment summary reports to the senior cashier promptly.
All medical invoices must be received and promptly forwarded to the assistant accountant for processing and distribution.
From time to time, the supervisor may assign additional duties to the job holder as necessary.
Candidates must possess a bachelor’s degree in a relevant field or an equivalent combination of education and professional experience. A minimum of three years of hands-on experience in [specific industry/role, if applicable] is required, with demonstrated proficiency in [specific skills or tools]. Prior involvement in [specific projects, teams, or responsibilities] is highly advantageous. Strong analytical, problem-solving, and communication skills are essential to excel in this position. Familiarity with [industry standards, regulations, or software] is preferred.
A recognized institution must award a diploma in Business Administration, Economics, Finance, or a related business discipline.
A partial accounting qualification, such as the completion of CPA Part II or ARCA, is required for this role.
Proficient in utilizing various software applications and operating systems with ease. Adept at navigating digital platforms, performing data entry tasks, and troubleshooting common technical issues independently. Familiarity with productivity tools such as word processors, spreadsheets, and presentation software is expected.
A minimum of two years of relevant professional experience is required.
If your qualifications, experience, and skills align with the outlined requirements, we encourage you to submit your application, including a cover letter and CV/resume, by referencing the job number. Please also include testimonials and the complete contact information of three referees. Ensure your application reaches the undersigned by June 13, 2026, and note that only online submissions will be accepted.
The Nairobi Hospital is seeking a highly motivated professional to join our dynamic team. Candidates must possess exceptional communication skills, a strong academic background, and a minimum of three years of relevant experience in a similar role. Proficiency in Microsoft Office Suite, particularly Excel, is essential. The successful applicant will be responsible for managing patient records, coordinating with medical staff, and ensuring adherence to healthcare protocols. Additionally, they will support administrative functions, including scheduling appointments and processing billing. Strong organizational abilities and a commitment to patient care are imperative.
P. O. Box 30026 – 00100
We are currently seeking a highly motivated and experienced professional to join our team in Nairobi. The successful candidate will be responsible for overseeing key operational tasks, ensuring seamless workflows, and maintaining high standards of performance. Additionally, this role requires strong analytical skills, proficiency in relevant software tools, and the ability to collaborate effectively with cross-functional teams. The ideal applicant must possess at least five years of relevant work experience, a degree in a related field, and demonstrated leadership capabilities. This position offers an opportunity to contribute to impactful projects and drive organizational growth within a dynamic and fast-paced environment.
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Interested candidates are invited to submit their applications via email to recruitment@nbihosp.org for consideration.
Qualifications
Diploma
Experience Required
2 years
