Oversee a comprehensive range of critical duties encompassing leadership and management oversight, ensuring seamless operational execution and adherence to established standards. Develop and implement strategic initiatives to enhance team performance, foster collaboration, and drive continuous improvement across all assigned functions. Monitor workflows, assess progress, and provide actionable feedback to optimize productivity and maintain high levels of accountability. Collaborate with cross-functional departments to align objectives, resolve challenges, and support organizational growth. Serve as a primary point of contact for staff, stakeholders, and senior leadership, facilitating clear communication and fostering a positive, results-driven work environment.
Formulate and implement the business strategy with the goal of achieving the unit’s targets and ensuring profitability.
Deliver exceptional customer service by consistently upholding and maintaining high service standards to ensure seamless service delivery.
Oversee and cultivate relationships, as well as strategic partnerships, within the Custody Services sector, encompassing customers, fund managers, brokers, regulators, administrators, and other key stakeholders.
Demonstrate a strong commitment to maintaining high standards of risk management and compliance excellence, ensuring adherence to all regulatory mandates, audit protocols, and internal control frameworks.
Expand market share while ensuring the retention of existing clients.
Direct, guide, and grow a dynamic and motivated team to achieve high performance standards.
Responsible for monitoring budget adherence and optimizing cost control measures to ensure financial efficiency throughout operations.
Ensure adherence to the requirements set forth by the Risk-Based Approach (RBA), the Capital Markets Authority (CMA), the Central Bank of Kenya (CBK), and the Central Depository & Settlement Corporation (CDSC) in the delivery of Custody Services.
Develop and oversee KCB’s Facility agency business, focusing on loan syndications, bond issuances, and other comparable or related capital markets transactions, ensuring alignment with global industry best practices.
Oversee a variety of daily duties encompassing key operational tasks, ensuring seamless workflow and adherence to established protocols. Collaborate with cross-functional teams to align on project objectives, troubleshoot challenges, and deliver consistent, high-quality results. Monitor performance metrics, address inefficiencies, and implement corrective actions as needed to uphold productivity standards. Maintain accurate documentation, update records in a timely manner, and communicate progress updates to stakeholders. Foster a collaborative environment by facilitating clear communication channels and promoting team engagement.
Ensure strict compliance with established operational standards and protocols.
Accurate compilation and timely submission of all regulatory returns must be ensured in accordance with the specified deadlines.
Ensure all investment transactions are executed promptly in accordance with established market timelines and service level agreements.
Prepare reports for custody services clients and ensure their timely submission in accordance with the specified deadlines.
Ensure KCB maintains suitable representation and active involvement in both Client Board Meetings and Annual General Meetings.
Offer expert recommendations on optimal procedures to the Custody Services Units within the Subsidiary companies.
Job Requirements
A bachelor’s degree is required for this position.
A Level 3 qualification from the Chartered Institute for Securities & Investment (CSI) has been completed.
The Trustee Development Program of Kenya (TDPK) is designed to strengthen governance and leadership within trustee boards across the country. This initiative aims to equip trustees with essential skills in financial oversight, strategic planning, and legal compliance to enhance organizational effectiveness. Participants will engage in structured training sessions, mentorship opportunities, and peer learning experiences to foster professional growth. Applicants should possess a minimum of three years of board experience, demonstrate strong ethical standards, and exhibit a commitment to continuous learning. The program seeks individuals who can actively contribute to board discussions, uphold accountability, and drive impactful decision-making. Successful candidates will emerge with refined leadership capabilities and a deeper understanding of Kenya’s nonprofit governance landscape.
Detailed minimum number of years
We are seeking a candidate with a strong background in banking operations and banking operating systems, specifically five years of hands-on experience in this domain. Proficiency in managing core banking processes, transaction monitoring, and system configurations is essential to ensure seamless financial operations. The ideal applicant will demonstrate expertise in optimizing operating systems to enhance efficiency, accuracy, and compliance within banking frameworks.
With a minimum of five years of expertise in Capital & Money Markets instruments and transactions, the ideal candidate will possess a deep understanding of financial instruments, market dynamics, and transaction processes. Proficiency in evaluating risk exposures, structuring deals, and executing trades within this domain is essential, along with the ability to analyze market trends and regulatory requirements. Strong quantitative and analytical skills are required to assess investment opportunities and optimize portfolio performance, ensuring alignment with organizational objectives and compliance standards.
With five years of experience in leadership roles, you will oversee and guide team members to foster collaboration and achieve organizational goals. Responsible for assigning tasks, monitoring progress, and addressing challenges, you will ensure efficient team operations. Proven ability to motivate and develop staff, as well as resolve conflicts, will be essential to success in this position. Strong communication and interpersonal skills are required to maintain productive working relationships and drive team performance.
Candidates should possess a solid understanding of the Custody environment as part of the required experience.
Proficiency in Area 5 (Relationship Management) is essential, involving the cultivation and maintenance of strong professional connections with clients, stakeholders, and team members. This role demands a keen ability to identify stakeholders’ needs, address concerns promptly, and build long-term partnerships through trust and transparency. Strong interpersonal skills, active listening, and conflict resolution are critical to navigating complex relationships and ensuring mutual success. Experience in negotiating terms, managing expectations, and delivering consistent value is also required.
Qualifications
BA/BSc/HND
