Job Summary
This position serves as the intermediary between IT and business functions, tasked with analyzing processes, defining needs, and providing data-backed recommendations and reports to executives and stakeholders. Responsibilities include conducting business analysis, designing enhancements, and specifying system requirements in response to product modifications or significant business initiatives.
Oversee a range of critical duties, including the management of daily operations, ensuring adherence to established policies and procedures, and maintaining high standards of efficiency and accuracy. Develop and implement strategic initiatives to enhance productivity, streamline workflows, and drive organizational growth. Collaborate with cross-functional teams to align objectives, resolve challenges, and foster a cohesive work environment. Monitor performance metrics, analyze data, and provide actionable insights to senior leadership to support informed decision-making. Serve as a liaison between departments, facilitating seamless communication and coordination to achieve collective goals. Ensure compliance with industry regulations and internal guidelines while promoting a culture of accountability and continuous improvement.
Design, require definition and testing oversight with a focus on verifying accuracy.
Experts must systematically evaluate and categorize technical and functional requirements, determining their urgency and impact to ensure efficient allocation of resources.
Analyze ongoing market trends and operational methodologies to compile and deliver periodic reports highlighting key control issues to senior and executive leadership.
To ensure expertise and currency in the field, it is essential to stay informed about products, business operations, process frameworks, and system regulations, as well as their practical applications.
To ensure the integrity and reliability of the relationship model and interfacing systems, maintenance tasks must be performed diligently.
Ensure that application systems maintain robust financial audit and control measures, safeguarding compliance and operational integrity.
Plan and oversee initiatives aimed at reengineering and enhancing business processes or conducting management reviews within the organization. Coordinate these projects to ensure alignment with strategic objectives and operational requirements.
Collaborate with various departments to identify business needs and translate them into both functional and technical requirements, aligning them with strategic initiatives.
Bachelor’s degree in a relevant field or equivalent professional experience is required. Proficiency in relevant software and tools is necessary. Strong analytical and problem-solving abilities are essential. Excellent communication and interpersonal skills are crucial for collaboration. Experience in a similar role is preferred. The ability to manage multiple tasks and meet deadlines is important. Familiarity with industry standards and regulations is advantageous.
A Bachelor’s degree in Business, Information Technology, Economics, Banking, Strategic Management, or a comparable discipline is required.
A Master’s degree in either Business or Information Technology is highly advantageous.
A Certified Business Analyst holding credentials such as PMP or Prince2 will be considered a valuable asset.
Experience
A minimum of four years of hands-on experience in business analysis, strategic implementation, and review is required for this role.
Proficiency in the financial services industry would be particularly advantageous.
Proven track record in successfully executing large-scale, intricate IT deployment initiatives is required.
Proficiency in IT administration, encompassing software development, network management, and systems operations, will be regarded as a beneficial qualification.
We are seeking a candidate who demonstrates strong competencies in strategic planning, problem-solving, and team leadership, with a proven ability to drive results in fast-paced environments. Proficiency in data analysis and decision-making is essential, as is the capacity to foster collaboration across departments while maintaining high ethical standards. The ideal individual will possess exceptional communication skills, adaptability to evolving business needs, and a commitment to continuous professional development. Experience in managing cross-functional projects and delivering measurable outcomes within tight deadlines is highly desirable.
Analytical thinking and problem-solving are essential for evaluating complex information, identifying patterns, and devising effective solutions to challenges. These skills enable professionals to break down intricate issues systematically, assess available data, and implement logical strategies that drive informed decision-making. Strong problem-solving abilities also foster adaptability in dynamic environments, ensuring that solutions remain practical and aligned with organizational objectives.
Demonstrates strong proficiency in both verbal and written communication, ensuring clarity and effectiveness in conveying ideas.
Demonstrated ability to communicate effectively and build strong relationships with clients, team members, and stakeholders through clear, professional, and adaptable interactions.
Experienced facilitators are sought who excel in guiding group discussions, workshops, and collaborative sessions with clarity and adaptability. This role requires strong interpersonal abilities to engage diverse participants, manage group dynamics effectively, and ensure inclusive, productive outcomes. The ideal candidate will demonstrate expertise in designing engaging agendas, fostering participation, and maintaining focus on objectives while remaining flexible to evolving needs. Proficiency in conflict resolution, active listening, and consensus-building is essential, along with the capacity to tailor approaches to different audiences and settings.
Detail-oriented professionals who consistently deliver precise and accurate results are sought after for this role.
Highly developed organizational abilities are essential for effectively managing tasks, prioritizing workloads, and maintaining efficiency in a fast-paced environment.
Capable of effectively persuading and influencing stakeholders, clients, and team members to achieve desired outcomes and drive collaborative decision-making, fostering alignment with organizational objectives.
Proficiency in understanding business frameworks and organizational hierarchies is required. Familiarity with diverse operational models, including functional, divisional, and matrix structures, is essential. Candidates should possess the ability to analyze and assess how different business structures impact efficiency, communication, and overall performance. This knowledge enables strategic decision-making and enhances alignment with organizational objectives.
Stakeholder analysis involves identifying, assessing, and prioritizing individuals, groups, or organizations that can impact or be impacted by a project, decision, or initiative. It requires evaluating their interests, influence, and potential impact to ensure effective engagement strategies are developed. Key tasks include mapping stakeholders, analyzing their expectations and concerns, and determining appropriate communication approaches to foster collaboration and mitigate risks. Strong analytical and interpersonal skills are essential, along with the ability to balance competing priorities and negotiate solutions that align with organizational objectives.
We seek a Requirements Engineer to collaborate with stakeholders to elicit, analyze, document, and validate project requirements. The ideal candidate must possess strong analytical skills and proficiency in requirement gathering techniques, including interviews, surveys, and workshops. Prior experience in software development or systems engineering is advantageous. Responsibilities include creating detailed requirement specifications, ensuring alignment with business objectives, and managing requirement changes throughout the project lifecycle. Excellent communication and stakeholder management abilities are essential to facilitate clear and effective requirement documentation and validation.
A cost-benefit analysis evaluates the financial viability of a project or decision by weighing its potential benefits against its associated costs. This process involves quantifying both monetary and non-monetary factors to determine the net value of an initiative. Key responsibilities include gathering and analyzing data, identifying relevant cost and benefit components, and applying appropriate evaluation techniques. Proficiency in financial modeling, spreadsheet software, and analytical tools is typically required, along with strong quantitative and problem-solving skills. The role demands meticulous attention to detail and the ability to present findings clearly to stakeholders.
Models complex processes to identify inefficiencies and optimize workflows. Analyzes data and system interactions to develop accurate process maps and simulations. Collaborates with cross-functional teams to gather requirements and validate changes. Designs and implements process improvements that enhance productivity, reduce costs, and streamline operations. Ensures compliance with industry standards and best practices. Requires proficiency in process modeling tools (e.g., BPM, UML) and strong analytical skills. Bachelor’s degree in Business Administration, Engineering, or related field; 3+ years of experience in process analysis or modeling preferred.
Proficient knowledge of networking principles, database management systems, and related technologies is essential.
Proactive and results-driven professionals who excel in strategic business development and revenue optimization are encouraged to apply. Candidates should demonstrate a strong capacity for commercial acumen and innovative problem-solving to drive organizational growth. Key attributes include a forward-thinking mindset and the ability to identify and capitalize on market opportunities while maintaining a keen awareness of competitive dynamics.
Adapting effectively to evolving circumstances and demonstrating responsiveness to shifting priorities and new challenges is essential. This role requires a proactive approach to navigating dynamic environments, ensuring alignment with emerging trends and organizational needs. The successful candidate must exhibit flexibility in adjusting strategies and processes while maintaining productivity and high performance standards.
If you satisfy the aforementioned qualifications, we invite you to submit your application along with an updated résumé to hr@libertylife.co.ke by June 16, 2026. Ensure the job title is specified in the subject line of your email. Liberty Kenya upholds equal opportunity employment and values a diverse workforce. Kindly note that only applicants selected for further consideration will receive a response. The personal information you provide will be utilized exclusively for recruitment-related purposes, in compliance with the privacy policy available on our website at https://www.liberty.co.ke.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
4 years
