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Home Jobs Nairobi Conflict Resolution Risk Analyst (Junior)

Conflict Resolution Risk Analyst (Junior)

Deloitte Consulting  · Consulting

Full Time Nairobi
Nairobi
Deadline: 4 September 2026
Posted June 8, 2026

The primary objective of this position involves performing a series of key duties and responsibilities to support organizational objectives. This role demands a combination of technical expertise, problem-solving skills, and effective communication abilities to ensure seamless operations and project execution. The successful candidate will be responsible for managing multiple tasks, adhering to strict deadlines, and collaborating with cross-functional teams to achieve established goals. Additionally, the position requires a thorough understanding of industry standards, compliance regulations, and best practices to maintain high performance standards and drive continuous improvement.

The successful candidate will ensure the precise and punctual execution of conflict checks, manage corresponding correspondence and inquiries proficiently, and maintain proactive internal communication. Additionally, the position will assist with the firm’s risk management protocols and play a key role in advancing continuous improvement efforts.

What you will do

Ensures thorough verification of conflict information through meticulous analysis and validation processes. Verifies the accuracy and completeness of data by adhering to established protocols and industry standards. Maintains detailed records of all conflict checks conducted, including findings and resolutions, to ensure full traceability and compliance with regulatory requirements. Collaborates with relevant stakeholders to address any identified conflicts promptly and effectively. Demonstrates a keen attention to detail and a commitment to upholding the highest standards of due diligence in all conflict-related assessments.

Ensure that all conflict checks are completed with precision and completeness.

Ensure meticulous organization and clarity in all documentation to uphold superior presentation standards.

Deliver accurate, pertinent, and trustworthy data to facilitate well-founded decision-making.

Before circulating any materials, conduct a thorough review and validation of all conflict checks to ensure accuracy and compliance.

Maintain comprehensive records of all communications and documentation associated with each case.

Ensures conflict checks are resolved promptly, maintaining an efficient Average Handling Time.

Ensure all conflict checks are finalized within the specified timeframe of 2 to 5 business days.

Ensure timely follow-up on pending information to facilitate prompt case resolution.

Ensure conflict checks are completed with an efficient average handling time to maintain high productivity levels within the team.

Provide assistance to team members as needed to maintain optimal operational flow.

Ensure continuous follow-up regarding any pending information for all cases assigned to the team.

Collectively, the team must achieve the 2-to-5-day completion goal for all conflict checks.

The position requires consistent interaction with team members and leadership to ensure alignment and foster a collaborative work environment. Effective dialogue with colleagues and management is essential for sharing updates, addressing challenges, and facilitating smooth operations. Strong interpersonal and professional communication skills are necessary to convey information clearly and maintain productive relationships across all levels of the organization.

Ensure consistent dialogue with management, particularly when identifying issues or areas requiring attention.

Consult with team members or management whenever uncertainties occur to ensure clarity and alignment.

You will actively participate in and contribute to supplemental initiatives, events, and programs beyond your core responsibilities to enhance collaboration and foster professional growth.

Provide support for various ongoing and special projects involving conflict checks as required.

Perform extra assigned duties with proficiency, suitability, and excellence.

We are seeking an experienced and highly motivated individual to join our team, requiring a strong background in project management, exceptional problem-solving abilities, and excellent interpersonal skills. The ideal candidate will possess a minimum of five years of hands-on experience in a relevant field, along with a proven track record of successfully delivering complex projects on time and within budget. Proficiency in industry-standard software and tools, as well as a deep understanding of compliance and regulatory standards, is essential. Additionally, the candidate should demonstrate outstanding communication skills to liaise effectively with stakeholders at all levels and foster collaborative working relationships. A bachelor’s degree in a related discipline—preferably supplemented by advanced certifications—is preferred.

Hold an undergraduate degree in a field that is directly applicable to the position.

A minimum of one to two years of practical experience in a related field is required.

A fundamental grasp of risk factors and independence considerations within the audit landscape is essential.

Proficient understanding of organizational frameworks and corporate hierarchies is required, including familiarity with various business models, reporting structures, and operational divisions. Candidates should be able to analyze and navigate complex company architectures, ensuring alignment with strategic objectives and compliance standards.

Professionals should possess a foundational understanding of “conflict of interest” and “potential conflicts” within a business framework.

Possessing familiarity with key regulatory bodies, such as IFA (IE SBA), the SEC, and the PC AOB, is advantageous.

Proficient in utilizing Microsoft Office Suite, including Outlook, Excel, and Word, with strong computer literacy skills.

Technical Competencies

Proficient in a range of technical skills including software development, system administration, and network management. Capable of troubleshooting complex technical issues and implementing robust solutions. Experienced in programming languages such as Python, Java, and C++. Familiar with database management systems like SQL and NoSQL. Adept at using development tools, version control systems, and continuous integration/continuous deployment (CI/CD) pipelines. Strong knowledge of cloud platforms, including AWS, Azure, or Google Cloud. Competent in cybersecurity principles and practices. Skilled in analyzing and optimizing system performance.

Demonstrated technical proficiency in a particular functional domain is required.

Proficiency in fundamental financial principles and practices is essential.

Research skills are essential, including the ability to locate, evaluate, and synthesize information from diverse sources effectively. Strong analytical capabilities are required to assess data relevance and credibility, ensuring informed decision-making. Proficiency in navigating academic databases, industry reports, and primary sources is necessary. Excellent organizational skills are also expected to manage multiple research projects efficiently.

Proficiency in analytical reasoning, problem-solving methodologies, and critical evaluation is essential.

We seek a professional with strong interpersonal and communication skills, capable of fostering collaborative relationships and resolving conflicts effectively. The ideal candidate must demonstrate emotional intelligence, active listening, and the ability to adapt communication styles to diverse audiences. Key responsibilities include mediating disputes, enhancing team dynamics, and promoting a positive work environment through empathetic and assertive interactions.

Proven ability to communicate effectively in both verbal and written formats, coupled with a readiness to engage with senior management and personnel across local and international offices.

Demonstrates strong collaboration skills in team settings while effectively meeting deadlines and thriving under pressure.

Possesses excellent time management abilities, demonstrating a keen awareness of urgency and the ability to prioritize tasks effectively, while recognizing appropriate situations to request assistance.

Establishes and nurtures strong professional connections through exceptional interpersonal skills and relationship-building expertise.

Emphasize a commitment to maintaining high standards of quality while actively identifying and mitigating potential risks throughout all processes.

Ensuring a steadfast dedication to client delivery excellence serves as the cornerstone of this role. The position demands meticulous attention to client requirements, proactive communication, and timely execution of deliverables to uphold satisfaction and foster long-term relationships. Key responsibilities include managing client expectations, resolving issues promptly, and aligning project outcomes with client objectives. The ideal candidate will demonstrate strong interpersonal skills, a results-driven mindset, and the ability to adapt to evolving client needs while maintaining high service standards.

Skilled in navigating evolving challenges and delivering innovative solutions through effective problem-solving strategies.

Demonstrates a strong understanding of business principles and practices.

Analytical and insightful professional possessing strong critical thinking capabilities and a methodical approach to assessing business challenges and implementing effective solutions.

A proactive professional capable of operating independently with minimal oversight.

Meticulous attention to detail and proficient data entry capabilities are essential.

Consistently dependable, highly punctual, and fully responsible for actions and outcomes.

Highly motivated individuals eager to enhance their professional capabilities and pursue continuous growth in their careers.

Qualifications

BA/BSc/HND

Experience Required

1 - 2 years

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