Oversee and execute the full spectrum of duties associated with the role, ensuring alignment with organizational objectives and industry standards. Facilitate seamless collaboration across departments to drive project completion and enhance operational efficiency. Develop and implement strategic initiatives that support long-term growth and sustainability. Monitor performance metrics to identify areas for improvement and implement corrective actions as needed. Serve as a key liaison between leadership and staff, fostering transparent communication and a culture of accountability. Maintain compliance with all relevant regulations, policies, and procedures while mitigating risk exposure. Provide mentorship and professional development opportunities to cultivate a high-performing team.
Maintain adherence to the company’s code of conduct, policies, and procedures, fostering an environment of integrity and accountability throughout all work activities.
Every employee is accountable for complying with established safety, health, and wellbeing policies, guidelines, and procedures in every action and decision they take.
The role involves conducting comprehensive assessments of economic trends, policies, and their broader implications to inform strategic decision-making. Responsibilities include gathering and analyzing data, evaluating the impact of existing and proposed policies, and producing insightful reports to support organizational objectives. The position requires strong analytical skills, proficiency in economic modeling and statistical tools, and the ability to translate complex findings into clear, actionable recommendations. A background in economics, public policy, or a related field is essential, along with experience in policy research or advisory roles. Excellent communication skills are necessary to present insights effectively to stakeholders and contribute to high-level discussions.
Lead Safaricom’s strategic development in competition economics while shaping regulatory frameworks and market structures.
Examine and elucidate competition laws, pertinent sector regulations, and policy frameworks that influence telecommunications, digital platforms, and related markets.
Conduct comprehensive competition audits and develop insightful policy briefs, detailed economic analyses, and strategic position papers to guide Safaricom’s strategic responses to regulatory proposals and legislative reforms centered on competition.
Contribute to the formulation of Safaricom’s policy stances regarding competition frameworks and evolving digital regulatory landscapes.
Perform comparative analyses of market and regulatory frameworks across regional and international jurisdictions to establish best practices and shape advocacy strategies.
Conduct comprehensive and expert economic evaluations of regulatory proposals, remedies, and enforcement actions impacting the telecommunications, financial services, and digital economy sectors.
Establish robust analytical standards and frameworks to guide economic and policy analysis within the regulatory and public policy domains.
Dedicated to fostering robust regulatory engagement and ensuring unwavering compliance, this role provides essential support to navigate complex regulatory landscapes efficiently. The position requires meticulous attention to detail to interpret evolving regulations, assess their implications, and implement necessary adjustments to maintain organizational adherence. By collaborating with cross-functional teams, the incumbent will facilitate seamless communication between internal stakeholders and regulatory bodies, ensuring alignment with all applicable laws and standards. This role demands a proactive approach to mitigate risks, streamline compliance processes, and uphold the organization’s commitment to ethical and legal integrity.
Partner with professionals in the Regulatory and Public Policy Departments, along with broader Safaricom teams, to facilitate interactions with national and regional competition regulators, as well as sector-specific regulators, addressing all aspects of competition management.
Safeguard the formulation of Safaricom’s economic policy positions, guaranteeing alignment with corporate strategy while advancing long-term market sustainability.
Direct major initiatives in response to significant legislative, regulatory, and policy changes—particularly those impacting consumer protection, competition law, and sector-specific directives—by developing and implementing strategic responses.
Interpret intricate regulatory updates and distill their strategic significance for senior leadership, delivering concise implications and actionable recommendations.
Review regulatory and licensing obligations, then deliver concise, policy-focused guidance to internal stakeholders regarding compliance alternatives and potential consequences.
Monitor and evaluate existing as well as upcoming regulatory and legislative changes—particularly those concerning consumer protection and competition policy—and provide strategic guidance on their implications for business operations.
As a professional responsible for mergers, acquisitions, and other notifiable transactions, your role involves overseeing critical business combinations and regulatory filings to ensure compliance and strategic alignment. You will manage the end-to-end process of due diligence, deal structuring, and transaction execution while liaising with legal, financial, and operational teams to facilitate seamless integration. Additionally, you will prepare and submit required notifications to regulatory authorities, ensuring adherence to reporting timelines and disclosure requirements. Strong analytical skills, meticulous attention to detail, and the ability to navigate complex regulatory frameworks are essential for success in this position.
Deliver strategic economic and competition policy guidance to facilitate regulatory approvals for mergers, acquisitions, joint ventures, and other transactions requiring notification.
Collaborate effectively with the Regulatory and Public Policy Department, Legal, Business Development teams, and external advisors to facilitate prompt and impactful interactions with competition authorities and sector regulators.
We champion policy reforms and cultivate relationships with key stakeholders to drive meaningful change. This role requires a strategic approach to advocacy, ensuring our organizational objectives align with regulatory and community needs. You will engage with policymakers, industry leaders, and community representatives to influence decision-making processes while managing diverse stakeholder interests. Strong communication skills, a deep understanding of policy landscapes, and the ability to negotiate effectively are essential for success in this position.
Assist in developing policy advocacy strategies, providing economic rationales for proposed regulatory or legislative modifications aimed at fostering sustainable competition and investment.
Assist in preparing consultation responses, engaging in policy discussions, and participating in stakeholder forums organized by regulatory bodies and government officials.
Safaricom’s designated spokesperson will participate in technical or advisory regulatory discussions, hearings, and working groups, in alignment with guidance from the Director of Regulatory Affairs.
The Operator & Market Framework Support role provides essential assistance in ensuring seamless operations within the telecommunications sector. This position involves collaborating with various internal teams to maintain efficient market infrastructure and support inter-operator functionalities. Key responsibilities include troubleshooting technical issues, monitoring system performance, and facilitating smooth communication between different network operators. Candidates must possess strong analytical skills, proficiency in telecommunications protocols, and the ability to resolve complex technical challenges efficiently. Experience in network management, regulatory compliance, and customer service is highly advantageous.
Deliver strategic economic and policy insights to shape pricing strategies and inter-operator frameworks.
Work closely with internal teams to evaluate and negotiate regulatory-driven agreements, ensuring alignment with both economic principles and regulatory obligations.
Provide support in the evaluation and oversight of regulatory and commercial disputes through policy and economic analysis, collaborating closely with regulatory teams, legal counsel, and external advisory partners.
Internal Advisory & Process Development involves providing strategic guidance and operational support to enhance organizational efficiency and effectiveness. This role entails analyzing existing workflows, identifying areas for improvement, and designing robust frameworks to streamline processes. Key responsibilities include collaborating with cross-functional teams to implement best practices, ensuring compliance with industry standards, and fostering a culture of continuous improvement. Candidates should possess strong analytical skills, proficiency in process optimization tools, and experience in change management. Excellent communication and leadership abilities are essential to drive alignment and adoption of new initiatives across the organization.
Serve as an internal expert on economic and regulatory policy matters, providing cross-functional teams with concise, actionable insights.
Support the ongoing enhancement of internal frameworks, policies, and service-level agreements focused on regulatory analysis and policy engagement.
Support initiatives aimed at enhancing knowledge development to bolster Safaricom’s institutional expertise in economic and competition policy analysis.
Core qualifications, essential skills, and professional background encompass:
We prioritize a customer-centric mindset in all aspects of our operations, ensuring that customer needs and satisfaction drive our decisions and actions. This role requires a deep commitment to understanding and addressing customer feedback, resolving issues promptly, and delivering exceptional service at every touchpoint. Candidates should demonstrate strong problem-solving abilities, effective communication skills, and a proactive approach to anticipating and meeting customer expectations. By fostering long-term relationships and maintaining a relentless focus on customer success, we aim to build trust, loyalty, and sustainable growth.
Strengthen the team’s engagement with customers and communities to foster deeper connections.
Develop genuine, lasting connections with customers and partners to cultivate trust and mutual confidence.
Deliver customer-focused outcomes by assuming full responsibility and accountability for results.
Streamline operations by leveraging digital tools and foster a forward-thinking digital culture while prioritizing a seamless, digitally-driven customer experience.
Demonstrate a keen ability to concentrate on essential priorities while discerning when strategic trade-offs are necessary, and deliver exceptional results through flawless execution.
Purpose
Craft an aspirational and forward-thinking vision for your team to propel strategic initiatives and elevate overall performance.
Exhibit a proactive mindset and bold leadership to inspire and motivate teams to exceed established goals beyond initial projections.
Reinvent and push teams to explore innovative approaches in executing tasks and processes.
What innovative possibilities could emerge by posing “what if” inquiries, thereby fostering fresh perspectives and creative solutions?
Leverage insights from the external landscape—including customers, partners, competition, and regulatory entities—to swiftly pinpoint and capitalize on strategic growth opportunities.
Innovating at all levels is integral to our operations, driving us to pioneer new solutions that enhance efficiency and customer satisfaction. We seek driven individuals who thrive in dynamic environments, bringing fresh perspectives and a passion for continuous improvement. The ideal candidate will possess a proven track record of problem-solving, adaptability, and a commitment to exploring uncharted territories. Responsibilities include identifying opportunities for advancement, developing cutting-edge strategies, and fostering a culture of creativity and collaboration. Collaboration across teams is essential to translate visionary ideas into actionable outcomes.
Foster an environment of psychological safety to enable every individual to contribute meaningfully.
Develop and evaluate original concepts proposed by colleagues to drive organizational advancement and foster sustainable progress.
Analyze achievements and setbacks with an inquisitive mindset and unwavering perseverance, boldly extracting valuable insights from each experience.
Continually share your evolving insights and professional aspirations with colleagues to foster collective growth and alignment.
Acquire knowledge rapidly from digital adoption initiatives, applying these insights to enhance simplicity, scalability, and operational efficiency.
We value teamwork and actively seek individuals who excel in cooperative settings to join our team. This role requires regular interaction with colleagues across various departments, ensuring seamless communication and alignment on projects. Candidates must demonstrate strong interpersonal skills, adaptability, and a commitment to shared goals. Responsibilities include coordinating efforts, resolving conflicts, and fostering an inclusive work environment where diverse perspectives are leveraged for innovation.
Translate our team’s contributions into tangible outcomes that advance strategic objectives, ensuring resources—both present and projected—are allocated efficiently and in alignment with evolving priorities.
Collaborate proactively to dismantle departmental silos and ensure team members uphold this commitment as well.
Cultivate a team environment that empowers individuals to leverage their unique strengths, while providing guidance to foster personal accountability and drive results.
Foster a welcoming atmosphere that prioritizes the safety and wellness of all individuals, cultivating a supportive and inclusive community where everyone can thrive.
Embody our core Purpose and uphold the utmost standard of integrity in all actions and decisions.
Qualifications
A degree in Economics, Public Policy, Law, or a related field is required; a postgraduate qualification in economics or competition policy would be advantageous.
Seeking candidates with a minimum of five to eight years of professional experience in economic policy, competition analysis, regulatory affairs, consulting, or related fields.
Individuals must possess strong analytical skills, allowing them to distill intricate regulatory and economic challenges into actionable business and policy recommendations with precision and clarity.
You should possess demonstrated experience in interacting with regulatory bodies, government officials, or professional associations to influence policy or industry standards.
Exceptional proficiency in written communication, with a specific emphasis on crafting policy papers, regulatory submissions, and concise briefing notes.
Demonstrated ability to collaborate effectively with diverse teams spanning regulatory, legal, commercial, and technical domains.
Qualifications
BA/BSc/HND
Experience Required
5 - 8 years
