JOB PURPOSE
The successful candidate will be tasked with uncovering new business prospects and expanding operations across all Branch Banking sectors through the branch network. Additionally, they will collaborate in pinpointing strategic partnerships that enhance branch-level opportunities and offer administrative assistance to departmental headquarters functions.
Oversee and execute a diverse range of critical tasks, ensuring alignment with organizational objectives and operational excellence. Manage key projects from inception to completion, maintaining strict adherence to timelines, budgets, and quality standards. Collaborate cross-functionally to foster innovation, streamline processes, and enhance productivity across departments. Provide strategic guidance and leadership to teams, empowering them to achieve peak performance and measurable results. Ensure compliance with industry regulations, internal policies, and best practices to mitigate risks and uphold accountability. Monitor performance metrics, analyze trends, and implement data-driven solutions to optimize efficiency and drive continuous improvement. Serve as a trusted advisor to senior leadership, offering insights and recommendations to support informed decision-making and long-term growth.
We seek a dynamic Business Development professional to drive growth and forge strategic partnerships. The role requires a proven track record in identifying new market opportunities, cultivating client relationships, and negotiating deals to expand revenue streams. Responsibilities include conducting market research, developing business proposals, and collaborating with cross-functional teams to align sales strategies with organizational goals. Ideal candidates will possess strong analytical skills, exceptional communication abilities, and a results-driven mindset, with a minimum of five years of experience in a similar role. Proficiency in CRM tools and data analysis is essential, along with a bachelor’s degree in business, marketing, or a related field.
The incumbent will be responsible for overseeing activities and compiling accurate data to generate detailed reports, ensuring all records are maintained in compliance with organizational standards and regulatory requirements. This role involves collecting, analyzing, and presenting information to support decision-making processes while identifying trends or discrepancies that may impact operations. Proficiency in data management tools and strong attention to detail are essential, along with the ability to communicate findings clearly to stakeholders at all levels.
Market insights and competitive analysis are crucial for this role, which involves tracking industry trends, monitoring competitor activities, and assessing market dynamics to inform strategic decisions. The ideal candidate will possess strong analytical skills, proficiency in data interpretation, and experience with market research tools and methodologies. Responsibilities include gathering and analyzing market data, identifying growth opportunities, and presenting insights to stakeholders to support business planning and decision-making. A background in business, economics, or a related field is preferred, along with excellent communication skills to convey complex information clearly and concisely.
The role focuses on identifying, assessing, and mitigating risks while ensuring adherence to regulatory standards and internal policies. Key responsibilities include developing and implementing compliance frameworks, monitoring regulatory changes, conducting risk evaluations, and reporting findings to senior leadership. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to interpret complex regulations. Proficiency in risk management tools and a solid understanding of financial services or corporate compliance are essential.
Seeking a dynamic Business Development professional to identify and pursue new market opportunities, foster strategic partnerships, and drive revenue growth. The ideal candidate will possess a proven track record of cultivating client relationships, negotiating deals, and expanding market share. Responsibilities include conducting market research, developing business strategies, and collaborating with cross-functional teams to execute growth initiatives. Strong communication, analytical, and negotiation skills are essential, along with the ability to thrive in a fast-paced environment. Bachelor’s degree in business, marketing, or a related field is required, and prior experience in sales or business development is preferred.
By driving the adoption of innovative offerings and product improvements, we aim to maximize the value derived from both current and prospective client engagements, thereby boosting overall profitability.
Proactively promote and expand Branch Banking and Partnership products to both current and potential clients within the designated branch territory.
Regularly perform comprehensive market research and competitor analysis to uncover potential business opportunities.
Oversee critical account relationships by leveraging their available spending capacity to introduce at least five additional products through strategic cross-selling initiatives.
To develop a thorough grasp of the branch customers’ business plans, financial forecasts, and support needs.
The incumbent will be tasked with the ongoing oversight and documentation of activities, ensuring accurate and timely recording of data. This role requires the ability to compile and present findings through structured reports, analyzing trends and identifying key metrics for stakeholder review. Attention to detail and analytical skills are essential to maintain the integrity and reliability of the information provided.
Evaluate the operational effectiveness of Branch Banking and strategic partnerships to confirm adherence to the agreed-upon lending terms.
Deliver regular performance reports on Branch Banking and partnerships to management, enabling informed decision-making and strategic guidance.
Provide regular call reports for all facilities to enhance our Monitoring & Evaluation.
Market Intelligence professionals are tasked with collecting, analyzing, and interpreting data to provide strategic insights that inform business decisions. They monitor industry trends, competitor activities, and market dynamics to identify opportunities and threats. Proficiency in data analysis tools, statistical methods, and market research techniques is essential. Strong communication skills are required to present findings effectively to stakeholders. Collaboration with cross-functional teams ensures alignment with organizational goals. A keen understanding of market forces and the ability to translate complex data into actionable recommendations are critical. This role demands adaptability to evolving market conditions and a commitment to delivering data-driven insights.
Analyze microfinance partners’ capacity-building requirements and propose suitable support interventions.
Deliver expert technical guidance and educational support to branches and partners, particularly in areas requiring enhancement.
The role involves overseeing risk management and ensuring adherence to regulatory standards and internal policies, with a focus on identifying potential risks, implementing mitigation strategies, and maintaining compliance across organizational operations. Key responsibilities include conducting risk assessments, monitoring regulatory changes, developing compliance frameworks, and reporting findings to senior management. The ideal candidate will possess strong analytical skills, a deep understanding of financial regulations, and the ability to interpret complex legal requirements. Proficiency in risk assessment tools, compliance software, and data analysis is essential, along with excellent communication skills to liaise with stakeholders and facilitate training programs. A degree in finance, law, or a related field, along with relevant certifications such as CRCM or CAMS, is required.
Ensure rigorous adherence to the bank’s Anti-Money Laundering (AML), Counter-Financing of Terrorism (CFT), and Counter-Proliferation Financing (CPF) guidelines when onboarding new customers, confirming compliance with all stipulated minimum criteria. Conduct thorough and meticulous screening of each account to identify potential risks, and promptly escalate any suspicious cases for further review in accordance with established protocols.
Continuously oversee customer transactions by evaluating each against the established customer profile, ensuring meticulous documentation of the rationale and context for all complex, unusual, or large transactions, as well as any atypical transaction patterns that lack a discernible economic or lawful justification.
Ensure customer accounts align with their intended use, for instance, refraining from establishing standard day-to-day transaction accounts for minors and instead opening appropriate current accounts when necessary.
Before finalizing the onboarding process for a new client, conduct a thorough screening of the prospect, verify that the account opening form has been fully completed, and confirm that all necessary documentation, as outlined in the account opening policy, has been collected.
Verify the authenticity of customer identities, the documentation submitted for account opening, and all transactions executed throughout the customer journey.
All transaction forms must be completed in full and subjected to thorough review. In instances where the provided information appears unreasonable, a suspicious transaction report must be filed without delay in accordance with established procedures, clearly stating the grounds for suspicion.
The incumbent is tasked with promptly notifying the Money Laundering Reporting Officer (MRO) of any irregular transactions or activities identified within customer accounts. All inconsistencies, suspicious accounts, or attempted transactions must be thoroughly examined and reported without delay to the compliance team, ensuring a well-founded basis for suspicion is established.
Identify high-risk accounts, including Politically Exposed Persons (Peps), both at the point of account opening and during transaction execution, to account for their evolving nature. Escalate the details of these high-risk customers, as well as any associated PEP/PEP-Related individuals, to senior management for approval. Verify that such accounts are fully compliant with all required documentation, including updated annual Enhanced Due Diligence (EDD) reports, and ensure they are appropriately flagged as high-risk in the system, with a clear rationale for the assigned risk rating.
Identify customers within the portfolio whose profiles need timely updates and confirm that all modifications are accurately recorded and kept current in the system.
Ensure the acquisition and recording of Ultimate Beneficial Owner (UBO) information is completed during account onboarding and maintained throughout the customer lifecycle within the AIDS and core banking systems.
Ensure the system accurately captures complete data and properly classifies customers according to bank policy, categorizing them as high, medium, or low risk. Additionally, conduct timely Know Your Customer (KYC) updates in alignment with regulatory requirements for each risk tier.
Ensure all transactions are accompanied by complete details and requisite supporting documentation, with proper authorizations obtained when necessary. If any provided information appears unreasonable, promptly file a suspicious transaction report in accordance with established procedures, clearly stating the rationale for suspicion.
The position involves exercising independent judgment and making critical decisions that significantly impact operations, strategy, or team performance. Key responsibilities include evaluating options, assessing risks, and selecting the most effective course of action to achieve organizational objectives. Candidates must demonstrate strong analytical skills, sound reasoning, and the ability to prioritize tasks under pressure. Proficiency in data-driven decision-making and a track record of making informed choices in complex situations are essential. Additionally, the role requires balancing short-term needs with long-term goals while maintaining accountability for outcomes. Effective communication of decisions and their rationale to stakeholders is also a critical component of this responsibility.
The Regional Manager undertakes frequent client visits to evaluate business needs, analyze the assets and securities held or proposed, and collect pertinent financial documentation. This enables them to submit borrowing requests on behalf of clients and provide well-informed recommendations for review and approval by the designated authorities.
The Regional Manager is responsible for performing evaluations and extensions of current portfolio-managed relationships for banking facilities and any related banking service needs, subsequently proposing recommendations for review by the appropriate approving authorities.
Processing ad-hoc, additional, and new requests or excesses within a managed portfolio, along with formulating recommendations for approval by designated authorities.
Holds a master’s degree or higher in a relevant field such as education, curriculum development, or a specialized academic discipline.
A relevant business discipline, such as business administration or finance, requires a university degree or higher.
A master’s degree is highly advantageous for this role.
We are seeking a candidate with a proven track record in a relevant professional setting, having accumulated substantial hands-on experience in the field. The ideal applicant must demonstrate a minimum of five years of practical work experience, preferably within a similar industry or role. Additionally, they should possess a deep understanding of key operational processes and demonstrate the ability to navigate complex challenges with strategic problem-solving skills. Prior experience in team leadership or project management is highly advantageous, as is a familiarity with industry-specific tools and technologies.
A minimum of five years of direct experience as a Branch Manager in a large-scale branch is essential, while prior involvement as a Sales Manager or Team Leader would further strengthen the candidacy.
With a minimum of two years of experience in a Regional Manager role, candidates should possess a proven track record in overseeing regional operations, driving business growth, and leading cross-functional teams.
Currently employed within the financial sector is a prerequisite for this position.
Proficiency in Business Banking/SME products, services, and processes, complemented by hands-on experience in retail banking branch operations, is essential.
We seek a candidate with a strong foundation in analytical thinking, problem-solving, and effective communication to excel in this role. Proficiency in data analysis and project management tools is required, along with the ability to collaborate seamlessly within cross-functional teams. The ideal candidate will demonstrate adaptability, attention to detail, and a commitment to continuous learning to support organizational goals. Prior experience in a similar position, along with a relevant degree or certification, is preferred. Duties include conducting market research, developing strategic initiatives, and ensuring compliance with industry regulations.
Proven ability to communicate effectively and collaborate seamlessly with diverse teams and stakeholders is essential. Strong interpersonal skills are required to build and maintain professional relationships across various levels of the organization.
Accomplished Business Presentation skills; capable of delivering compelling, clear, and concise presentations to diverse audiences.
Proven expertise in financial analysis is essential, with a strong ability to interpret data, assess trends, and evaluate financial performance. Candidates must demonstrate analytical rigor, attention to detail, and proficiency in financial modeling, forecasting, and reporting to support strategic decision-making. Experience with financial software, advanced Excel skills, and a deep understanding of accounting principles are highly valued, along with the capacity to present complex insights clearly and accurately.
Exceptional proficiency in problem-solving and decision-making, coupled with the ability to analyze complex situations and implement effective solutions.
Possesses a comprehensive understanding of credit principles, legal frameworks—particularly in conveyancing—and lending practices.
Proficient understanding of banking operations and regulatory compliance as outlined in Banking Law is required.
Proficiency in interpreting and applying the Banking Act, Central Bank of Kenya (CBK) prudential guidelines, and credit policies is essential.
Accomplished professionals must demonstrate exceptional abilities in negotiation and networking to cultivate and maintain strategic partnerships effectively.
Proven success in cultivating and expanding business opportunities and revenue streams through strategic client acquisition and relationship management.
Innovative and creative thinking are essential strengths for this role.
Obtain a recognized professional certification that validates expertise and enhances credibility in the relevant field. This credential demonstrates a commitment to continuous learning and adherence to industry standards, ensuring proficiency in specialized knowledge and skills. Eligibility typically requires a combination of education, experience, and successful completion of an examination, with some certifications necessitating ongoing professional development to maintain validity.
Diploma in Banking – AKIB (added advantage)
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
