JOB PURPOSE
The successful candidate will be tasked with discovering new business prospects and expanding operations through the branch network across all areas of Branch Banking. Additionally, they will play a key role in identifying strategic partnerships that offer growth opportunities within branches while providing essential administrative support for departmental headquarters activities.
Oversee and manage key operational duties, ensuring alignment with organizational objectives and standards. Develop and implement strategic initiatives to enhance efficiency, productivity, and performance across departments. Collaborate with cross-functional teams to drive project execution, resolve challenges, and achieve measurable outcomes. Monitor progress through performance metrics, identifying trends and implementing corrective actions as needed. Maintain compliance with regulatory requirements and internal policies while fostering a culture of accountability and continuous improvement.
We are seeking a dynamic Business Development professional to drive growth through strategic partnerships, innovative market expansion, and revenue optimization. The ideal candidate will leverage their expertise in identifying high-potential opportunities, negotiating deals, and fostering long-term client relationships to enhance our market presence. Responsibilities include conducting market research, developing business plans, and collaborating with cross-functional teams to implement scalable growth strategies. A proven track record in B2B or B2C sales, along with strong analytical and communication skills, is essential. Proficiency in CRM tools and a results-driven mindset will be key to success in this role.
The incumbent is responsible for overseeing ongoing activities and generating accurate, timely reports to ensure transparency and compliance with organizational standards. This role involves tracking key performance indicators, documenting progress, and analyzing data to identify trends or areas requiring attention. Strong attention to detail and proficiency in data management tools are essential, as the position requires meticulous record-keeping and clear communication of findings to stakeholders.
Analysts specializing in Market Intelligence are tasked with gathering, analyzing, and interpreting data to identify key trends, competitive landscapes, and growth opportunities within specific industries or markets. They conduct thorough research using a variety of sources, including industry reports, consumer behavior studies, and economic indicators, to deliver actionable insights that inform strategic decision-making. Proficiency in data analysis tools, such as Excel, SQL, or Tableau, is essential, along with strong critical thinking and communication skills to present findings effectively to stakeholders. This role requires a Bachelor’s degree in Business, Economics, Finance, or a related field, and prior experience in market research or data analysis is highly preferred.
The role involves overseeing and ensuring adherence to regulatory standards, internal policies, and risk management frameworks. Key responsibilities include identifying potential compliance risks, conducting audits, and implementing corrective measures to mitigate violations. The position requires a strong understanding of financial regulations, data privacy laws, and industry best practices. Additionally, the individual will collaborate with cross-functional teams to promote a culture of compliance and integrity across the organization. Proficiency in risk assessment tools and reporting mechanisms is essential, along with excellent analytical and communication skills to convey complex regulatory concepts clearly.
Business Development professionals are tasked with identifying, cultivating, and seizing new business opportunities to drive growth and profitability. They conduct comprehensive market research to analyze trends, assess competitor activity, and evaluate customer needs, enabling strategic decision-making. Responsibilities include building and maintaining strong relationships with clients, partners, and stakeholders through effective communication and negotiation. Additionally, they develop and execute tailored proposals, presentations, and pitches to secure contracts and expand market reach. Strong analytical skills, a results-driven mindset, and the ability to collaborate across departments are essential for success in this role. Proficiency in CRM software and data analysis tools is often required, along with a proven track record in sales or business development.
To drive revenue growth, focus on maximizing the value of both current and prospective client partnerships by actively introducing new offerings and highlighting product improvements.
To proactively promote and expand Branch Banking and Partnership offerings, engage with both current and potential clients at the branch location, fostering relationships and driving product adoption.
Regularly perform comprehensive market research and competitor analysis to uncover new business opportunities.
Oversee critical account relationships by strategically increasing their share-of-wallet through the cross-selling of a minimum of five products.
To ensure thorough support, analyze and remain well-informed about the branch’s customers’ business plans, financial forecasts, and assistance needs.
We are responsible for tracking performance metrics and generating detailed reports to ensure transparency and accountability. This role involves overseeing key indicators, analyzing data trends, and compiling findings into comprehensive summaries for stakeholders. Strong attention to detail and proficiency with reporting tools are essential to accurately document progress and identify areas for improvement.
Oversee the operational performance of Branch Banking and strategic partnerships to ensure strict adherence to the stipulated lending terms.
Prepare regular performance reports on Branch Banking and partnerships for senior management to support informed decision-making and strategic planning.
Prepare comprehensive call reports for all facilities on a consistent basis to strengthen Monitoring & Evaluation efforts.
Market intelligence professionals analyze data to identify trends, opportunities, and risks within specific industries or markets. They gather and interpret information from various sources, including market research, competitor analysis, and customer feedback, to provide actionable insights for strategic decision-making. Key responsibilities include conducting in-depth research, creating reports and presentations, and collaborating with cross-functional teams to inform business strategies. A strong understanding of market dynamics, analytical skills, and proficiency in data visualization tools are typically required for this role.
Determine the training and development requirements of microfinance partners and propose suitable interventions to address identified gaps.
Deliver expert technical guidance and instruction to Branches and partnerships, specifically in areas requiring enhancement.
The position requires ensuring adherence to regulatory standards and internal policies while identifying and mitigating potential risks. Key responsibilities include monitoring compliance with laws, conducting risk assessments, and implementing control measures. The ideal candidate will possess strong analytical skills, attention to detail, and proficiency in risk management frameworks. Experience in financial services or a regulated industry is preferred, along with knowledge of relevant compliance regulations. Strong communication and reporting abilities are essential to collaborate with stakeholders and present findings effectively.
Ensure that every customer onboarded to the bank complies with the established minimum criteria and undergoes thorough screening in accordance with the bank’s AML/CFT/CPF guidelines, while promptly escalating any accounts that raise suspicion.
Conduct ongoing surveillance of customer transactions, evaluating each in relation to the customer’s established profile, and ensure thorough documentation of the rationale and intent behind all complex, atypical, or high-value transactions, as well as any suspicious transaction patterns lacking a clear economic or lawful rationale.
Ensure customer accounts align with their intended use, such as preventing the establishment of standard day-to-day transaction accounts for minors, while facilitating the appropriate opening of current accounts when necessary.
Prior to onboarding a customer, verify that a prospective client has undergone proper screening, the account opening form has been fully completed, and all necessary documentation, as outlined in the account opening policy, has been secured.
Perform thorough verification of customer identity, the documentation utilized to establish the account, and all transactions executed throughout the customer’s journey.
All transaction forms must be completed in full and undergo rigorous review. Should any information appear unreasonable, a suspicious transaction report must be submitted without delay, strictly adhering to established procedures while clearly stating the grounds for suspicion.
You are required to promptly notify the Money Laundering Reporting Officer (MRO) of any suspicious transactions or activities identified in customer accounts. All irregular transactions, questionable accounts, or attempted transactions must be thoroughly examined and reported without delay to the compliance team, ensuring a well-documented rationale for the suspicion.
To proactively mitigate risks, continuously screen for high-risk accounts, including Politically Exposed Persons (Peps), at both the account opening stage and during transaction execution, considering the evolving nature of these profiles. Promptly escalate details of identified high-risk customers, any Peps, and related individuals to senior management for review and approval. Ensure all necessary documentation, such as current annual Enhanced Due Diligence (EDD) reports, is collected and filed appropriately, while marking these accounts as high-risk in the system with clear justification for the assigned risk rating.
Proactively review customer profiles within the portfolio to determine which require updates, ensuring timely modifications are made and consistently maintained within the system.
Collect and maintain accurate UBO (Ultimate Beneficial Owner) information, ensuring it is properly recorded in both AIDS (Account Opening Documents) and core banking systems during the initial account onboarding phase and continuously throughout the customer lifecycle.
Ensure the system captures all data accurately and completely while adhering to bank policy for customer categorization—assigning appropriate risk ratings of high, medium, or low. Additionally, facilitate the timely completion of KYC updates in accordance with regulatory requirements for each client risk category.
Ensure that transactions include complete details along with all necessary supporting documentation and required authorizations. If the provided information appears unreasonable, promptly file a suspicious transaction report following the established procedure, clearly stating the reasons for suspicion.
The incumbent is entrusted with evaluating options, analyzing data, and selecting the most appropriate course of action to achieve organizational objectives. Responsibilities include assessing risks, weighing alternatives, and making timely decisions that align with strategic goals. The role requires sound judgment, analytical acumen, and the ability to prioritize tasks under pressure while maintaining accountability for outcomes.
The Regional Manager undertakes frequent client visits to evaluate business needs, assess available and proposed assets and securities, and gather pertinent financial documentation. This enables them to facilitate client borrowing requests and propose recommendations for review and approval by authorized authorities.
The Regional Manager is responsible for performing comprehensive reviews and renewals of existing portfolio managed relationships for banking facilities and any associated banking service requirements, subsequently providing recommendations for consideration by the relevant approving authorities.
Handling ad-hoc, additional, and new requests or excesses within the managed portfolio, while also providing strategic recommendations for review and approval by designated authorities, ensures efficient and proactive portfolio management.
Holds an advanced degree in a relevant academic discipline, such as education, curriculum development, or a specialized field pertinent to the role.
A minimum of a bachelor’s degree in a relevant business field, such as business administration or finance, is required.
A master’s degree is advantageous.
We are seeking a candidate with substantial professional experience in [relevant field/industry, if specified]. A minimum of [X years/months] in a comparable position, preferably within [specific industry, if mentioned], is essential. The ideal applicant will demonstrate expertise in [specific skills, tools, or methodologies], along with a proven track record of [key achievements or responsibilities]. Strong communication and problem-solving abilities are critical, as is the capacity to collaborate effectively within cross-functional teams. Familiarity with [specific software, systems, or regulations] is highly advantageous.
A minimum of five years of experience serving as a Branch Manager in a large branch is required, with prior experience as a Sales Manager or Team Leader considered beneficial.
Proven track record with a minimum of two years in a Regional Manager role is required.
Currently employed within the financial sector is a prerequisite.
Proficiency in Business Banking and SME products, services, and processes, coupled with hands-on experience in retail banking branch operations, is essential.
We seek candidates possessing a robust portfolio of technical proficiencies and interpersonal strengths to excel in this role. Essential qualifications include proficiency in data analysis, project management, and advanced proficiency in industry-standard software suites such as Microsoft Office or similar platforms. Additionally, strong communication skills, both written and verbal, are imperative for collaborating with cross-functional teams and presenting findings to stakeholders. The ideal applicant will demonstrate exceptional problem-solving abilities, meticulous attention to detail, and a proactive approach to identifying process improvements. Prior experience in a similar capacity or industry-specific knowledge will be highly advantageous.
Proven ability to communicate effectively and build strong interpersonal relationships with diverse stakeholders is essential.
Accomplished in delivering high-impact business presentations with clarity and professionalism. Proficient in structuring content to engage diverse audiences and convey complex information effectively. Strong command of visual aids, persuasive storytelling, and public speaking techniques to enhance stakeholder communication and drive strategic outcomes.
Proficient in conducting thorough financial analysis, demonstrating strong analytical capabilities and attention to detail.
Proven ability to analyze complex situations, evaluate potential solutions, and make well-informed, decisive choices under pressure.
Proficient in credit assessment, legal frameworks—particularly conveyancing—and lending practices.
Proficient in banking operations and regulatory compliance with Banking Law is required.
Possess a comprehensive knowledge of the Banking Act, Central Bank of Kenya (CBK) prudential directives, and established credit policies.
Excellent abilities in negotiation and networking are essential.
Achieved consistent success in driving business growth and expanding market presence through strategic development initiatives.
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Strong innovative and creative thinking skills.
Demonstrates a capacity for innovative and imaginative problem-solving.
We seek applicants holding a recognized industry certification relevant to the role, demonstrating specialized expertise and commitment to professional development. This certification must align with the position’s core competencies and be issued by an accredited body or institution. Candidates should possess this credential at the time of application unless otherwise specified, ensuring they meet established standards of knowledge and proficiency in their field. The certification serves as validation of their skills, enhancing credibility and assurance of competency for the responsibilities outlined in this opportunity.
A diploma in banking from AKIN is considered an advantageous qualification.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
