To fulfill the primary responsibilities of this role, candidates must possess a strong background in [relevant field] and demonstrate proficiency in [specific skills or tools]. The position requires the ability to analyze complex data, develop innovative solutions, and collaborate effectively with cross-functional teams to achieve organizational objectives. Additionally, applicants should have experience in [industry-specific tasks] and exhibit exceptional problem-solving capabilities. Key responsibilities include overseeing [specific duties], ensuring compliance with industry regulations, and contributing to strategic planning initiatives.
The Chief Growth Officer will spearhead AMSL’s transformation into a high-performing, diversified HR solutions group, driving revenue growth, operational efficiency, and service productization while enhancing client delivery and institutional capacity. This executive will collaborate closely with the Managing Director and Board to transition AMSL from its current project-based model in HR consulting and recruitment into a structured, technology-enabled organization. Additionally, the role will focus on commercializing technology to optimize business outcomes and strengthen the firm’s competitive position in the market.
Oversee and execute the primary duties associated with the position, ensuring alignment with organizational goals and operational standards. Develop and implement strategies to enhance productivity, efficiency, and overall team performance. Collaborate with cross-functional teams to streamline processes and resolve complex challenges. Monitor workflows, identify areas for improvement, and recommend data-driven solutions to optimize output. Serve as a liaison between leadership and operational teams to facilitate clear communication and coordinated efforts. Maintain compliance with industry regulations, safety protocols, and best practices. Assist in budget planning and resource allocation to support departmental objectives. Provide mentorship and guidance to team members to foster professional growth and development. Contribute to strategic planning initiatives to drive long-term success and sustainability.
The ideal candidate will assume responsibility for the following duties:
Developing annual business plans, revenue targets, operating plans, and performance dashboards aligned with AMSL’s strategic growth objectives.
Responsible for cultivating revenue expansion across a comprehensive portfolio that includes HR consulting, recruitment, payroll outsourcing, HR outsourcing, training, HR technology, salary surveys, and employer-of-record services.
Developing a robust commercial framework entails establishing and managing sales pipelines, overseeing key account relationships, monitoring tender submissions, crafting compelling proposals, and fostering strategic partnerships.
Transforming AMSL’s services into standardized, market-ready offerings with structured scope, transparent pricing, realistic timelines, reusable templates, and stringent delivery benchmarks.
Developing robust operational frameworks encompassing project management, quality assurance, client success initiatives, service-level benchmarks, and performance reporting mechanisms.
We aim to enhance recurring revenue streams by offering payroll solutions, HR outsourcing services, HRMS/ATS subscriptions, retainers, training programs, and salary data products.
Assisting in the commercialization of AMSL’s HR technology platforms—such as applicant tracking systems, human resource management systems, payroll solutions, and HR data platforms—is a core responsibility of this role.
Enhancing recruitment and executive search functions by optimizing sector-specific desks, cultivating talent pools, expanding candidate databases, and reinforcing client retention strategies.
Experienced professionals will oversee and cultivate high-performing teams spanning business development, consulting, recruitment, payroll, training, technology, research, and operations.
Monitor financial performance, overseeing project profitability, analyzing margins, managing debtors, identifying operational risks, and ensuring adherence to compliance standards.
Facilitating strategic regional and international collaborations to enhance talent mobility, provide employer-of-record services, and drive East African expansion initiatives.
Bachelor’s degree in Computer Science, Engineering, or a related field required; minimum of 5 years of professional experience in software development, particularly with Java, Python, or C++, is essential. Proficiency in cloud platforms such as AWS or Azure, along with experience in DevOps practices and CI/CD pipelines, is mandatory. Strong problem-solving abilities, excellent communication skills, and a collaborative mindset are critical for success in this role.
The successful candidate must possess the following qualifications:
A bachelor’s degree in Business Administration, Human Resource Management, Commerce, Economics, Finance, Technology, Organizational Development, or a related field is required.
A Master’s degree in fields such as Business Administration, Strategy, Human Resource Management, Organizational Development, Finance, or a related discipline would be considered advantageous.
Acquiring a decade to fifteen years of escalating leadership exposure, including no less than five years in a senior executive capacity, is essential.
Demonstrated success in scaling a business unit, professional services firm, HR outsourcing enterprise, recruitment agency, payroll provider, consulting organization, business process outsourcing (BPO) company, SaaS/technology-enabled business, or regional services provider.
Proven expertise in driving revenue growth, executing business development initiatives, overseeing operational functions, cultivating client relationships, and leading high-performing teams.
Proficiency in HR consulting, recruitment, payroll management, outsourcing, training, HR technology, or professional services would be particularly beneficial.
Proficiency in conducting business across regional or international markets is an asset.
Demonstrates proficiency in strategic planning, problem-solving, and data-driven decision-making. Exhibits strong leadership capabilities, effective communication skills, and the ability to collaborate across diverse teams. Familiar with industry regulations, compliance standards, and best practices to ensure operational excellence. Proficient in utilizing analytical tools, project management software, and relevant technologies to streamline workflows. Committed to continuous professional development and staying abreast of emerging trends to drive innovation and organizational growth.
The ideal candidate will exhibit strong proficiency in the following areas:
Demonstrates exceptional proficiency in commercial strategy and business development initiatives.
Demonstrates strategic foresight while delivering tangible results through practical implementation.
Proven capacity to develop scalable systems, cultivate high-performing teams, and implement efficient business processes.
A solid grasp of recurring revenue models, including retainers, subscriptions, and productized services, is essential.
Exceptional leadership capabilities, strong communication expertise, adept negotiation skills, and proficient stakeholder management are essential for this role.
Maintains financial discipline, ensures margin awareness, and upholds performance accountability.
Proficiency in technology, with a particular emphasis on Customer Relationship Management (CRM), Applicant Tracking Systems (ATS), Human Resource Management Systems (HRMS), payroll solutions, and digital platforms, is required.
Thrives in an entrepreneurial and founder-led organizational setting, demonstrating adaptability and resilience in a dynamic, high-growth environment.
Maintaining high ethical standards, demonstrating unwavering professionalism, exhibiting resilience in challenging situations, and consistently delivering measurable outcomes are essential qualities for this role.
Track and measure critical business and operational metrics to evaluate performance and drive continuous improvement. Establish clear, data-driven benchmarks and regularly monitor progress against these targets to assess efficiency and effectiveness. Analyze trends, identify deviations, and implement corrective actions to ensure organizational goals are met. Utilize KPIs to inform strategic decision-making and enhance overall productivity, accountability, and alignment with company objectives.
The position will be evaluated based on mutually agreed-upon annual objectives, which encompass the following key areas:
Drives revenue expansion and fulfills yearly business objectives with consistent performance.
Driving increased recurring revenue streams through retainers, payroll solutions, outsourcing services, HRMS/ATS implementations, and subscription models.
Secured a specified number of new retained clients as well as key strategic accounts.
Transform proposal conversion rates and amplify sales pipeline value through strategic execution and meticulous tracking of progress.
We onboard both payroll-managed employees and clients utilizing HR outsourcing services.
Conducted recruitment placements and fulfilled executive search assignments with precision and efficiency.
Training revenue encompasses earnings generated from public workshops and corporate training sessions, while participant numbers reflect the aggregate of individuals attending these programs.
HRMS/ATS clients who are revenue-generating and technology product commercialization benchmarks.
Ensuring adherence to project delivery schedules, maintaining high client satisfaction levels, and upholding stringent quality assurance standards are essential priorities for this role.
Profitability, maintaining healthy gross margins, effective debtor management, and operational efficiency are central to this role.
We are responsible for designing organizational frameworks, standard operating procedures, reporting tools, and performance measurement systems for each business unit.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 15 years
