Our client, a rapidly expanding mid-sized freight forwarding company based in Nairobi, specializes in air and sea cargo logistics from major global hubs, including Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. With a monthly volume of 80 to 100 tonnes of air freight—encompassing both commercial and personal shipments—and a daily dispatch of one 40ft container, the company ensures complete end-to-end visibility, overseeing every stage from warehouse receipt to customs clearance and final delivery.
The organization is in search of a highly motivated and seasoned Chief Executive Officer (CEO) to assume complete operational oversight, enhance existing procedures, and propel the company into its next stage of expansion.
Oversee and execute essential duties and obligations associated with the position, ensuring all tasks are completed accurately and efficiently. Serve as a pivotal member of the team, contributing to the achievement of organizational objectives through diligent performance of job-specific functions. Facilitate seamless operations by addressing key responsibilities, which include but are not limited to strategic planning, project management, and cross-functional collaboration. Uphold high standards of professionalism and accountability while adhering to company policies, industry regulations, and best practices to drive sustainable success.
Oversee the comprehensive management of all seven key departments, including sales, customer service, transport, marketing, call center, warehouse, and operations.
Achieve a 20 to 30% increase in annual revenue compared to the previous year while simultaneously enhancing profitability.
Deliver an exceptional client experience by expediting the resolution of delays, breakages, and claims.
Responsibilities include managing air freight operations, sea container logistics, warehousing activities, transportation coordination, and customs clearance procedures to ensure seamless supply chain execution.
Forge robust global alliances and deploy advanced technological solutions to enhance tracking capabilities and operational efficiency.
Seeking candidates with a relevant academic background and demonstrated professional expertise in the field, this role requires a minimum of a bachelor’s degree in a related discipline, complemented by at least three years of hands-on experience in a comparable position. Ideal applicants will possess specialized knowledge in [specific area, if applicable], along with a proven track record of delivering measurable results. Strong analytical, problem-solving, and communication skills are essential, as the position involves collaborating with cross-functional teams to drive strategic initiatives and ensure operational excellence. Familiarity with industry-standard tools and methodologies is preferred to enhance productivity and innovation.
A minimum of 10 to 15 years of hands-on experience in the freight forwarding and logistics sector is required, with a proven track record in air freight and containerized sea freight operations.
Proven track record of at least five years in senior leadership positions, including roles such as General Manager, Director, or Chief Executive Officer, with full accountability for profit and loss outcomes.
Accomplished expertise in delivering superior client service and enhancing operational efficiency within logistics operations.
Proficiency in the Kenyan and East African regulatory landscape, including oversight by the Kenya Revenue Authority (KRA), Kenya Ports Authority (PA), and Kenya Bureau of Standards (KEYS), is essential.
A bachelor’s degree in business, logistics, or a related discipline is required, with an MBA or certifications from CULT/FIAT considered advantageous.
Core Responsibilities: Demonstrates expertise in strategic planning, analytical thinking, and problem-solving to drive organizational success. Exhibits strong communication and interpersonal skills to collaborate effectively across teams and stakeholders. Maintains a keen attention to detail while managing multiple priorities in a fast-paced environment. Shows adaptability and resilience in navigating challenges and embracing change. Possesses a customer-centric mindset to ensure high-quality service delivery and satisfaction. Leads by example, fostering a culture of accountability, innovation, and continuous improvement.
Demonstrated ability to lead teams, inspire collaboration, and drive organizational success through decisive and strategic direction.
Good commercial acumen.
Exceptional aptitude for identifying solutions and resolving challenges efficiently.
Able to effectively lead and develop teams, fostering a collaborative and high-performing work environment.
Maintains the highest standards of ethical conduct and professionalism in all aspects of their role. Demonstrates unwavering honesty, accountability, and transparency in decision-making and actions. Upholds organizational values and compliance with all applicable laws, regulations, and policies without exception. Builds trust through consistent, reliable, and principled behavior in both internal and external interactions. Prioritizes integrity as a foundational element in all professional engagements.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
