Our client, a rapidly expanding mid-sized freight forwarding company based in Nairobi, specializes in both air and sea cargo logistics, handling shipments from major global hubs including Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. The company manages approximately 80–100 tonnes of air freight each month, encompassing both commercial and personal consignments, while also facilitating the daily shipment of one 40ft container. With a commitment to seamless operations, they offer comprehensive end-to-end logistics solutions, ensuring full visibility from warehouse intake to customs clearance and final delivery.
Our client is looking to appoint a highly motivated and seasoned Chief Executive Officer (CEO) who will assume complete operational accountability, enhance existing systems through professionalization, and spearhead their upcoming growth trajectory.
Design, implement, and oversee comprehensive strategies to enhance operational efficiency and drive organizational growth. Lead cross-functional teams to execute initiatives that align with company objectives, ensuring seamless collaboration and adherence to established timelines. Oversee the development and execution of performance metrics, analyzing data to identify trends, optimize processes, and report findings to senior leadership. Foster a culture of accountability, innovation, and continuous improvement, while mentoring team members to enhance their professional development and contribution to the organization. Manage stakeholder relationships, balancing competing priorities to deliver high-impact results in a dynamic business environment.
Oversee the seven key departments, which encompass sales, customer service, transport, marketing, the call center, warehouse operations, and overall business operations.
Achieve a 20 to 30 percent increase in revenue compared to the previous year, all while enhancing profitability through strategic optimization.
Deliver outstanding client service by expediting the resolution of delays, breakages, and claims to elevate overall satisfaction.
Responsibilities include managing air freight operations, overseeing sea container logistics, supervising warehousing activities, coordinating transportation networks, and ensuring seamless customs clearance procedures.
Develop and nurture strategic international partnerships while deploying innovative technology solutions to enhance operational tracking and overall efficiency.
Educational Background and Professional Experience:
Candidates must possess a relevant degree in a related field, along with a minimum of [X years] of hands-on experience in [specific industry/role]. Prior involvement in [specific tasks or projects] is required, ensuring familiarity with [key skills or technologies]. Additionally, proficiency in [specific tools or methodologies] is essential for success in this position.
A minimum of 10 to 15 years of professional experience in freight forwarding and logistics, with a particular emphasis on air freight and containerized sea freight operations, is required.
A minimum of five years of experience in executive leadership positions—such as General Manager, Director, or Chief Executive Officer—with full accountability for Profit & Loss (P&L) management is required.
Demonstrates a strong history of delivering exceptional client service and enhancing operational efficiency within logistics environments.
Proficient understanding of the regulatory frameworks governing Kenya and East Africa, including the Kenya Revenue Authority (KRA), Kenya Ports Authority (PA), and Kenya Bureau of Standards (KEYS).
A bachelor’s degree in business, logistics, or a related discipline is required; an MBA or certifications such as CULT or FIAT would further strengthen your candidacy.
Core Proficiencies:
Established expertise in a specialized field, demonstrating a high level of proficiency and adaptability in key operational areas. Requires a strong foundation in relevant methodologies, tools, and systems to deliver consistent results. Must exhibit exceptional analytical, problem-solving, and decision-making capabilities to navigate complex challenges effectively. Emphasis on meticulous attention to detail, organizational acumen, and the ability to work both independently and collaboratively within dynamic environments. Demonstrated commitment to continuous learning and professional growth to stay current with industry advancements and best practices.
Demonstrates exceptional leadership capabilities, guiding teams with vision and decisiveness.
Excellent business acumen, with a deep understanding of market dynamics, financial management, and strategic decision-making to drive profitability and sustainable growth.
Proven ability to analyze complex situations and develop effective solutions.
Exceptional leadership and interpersonal abilities are essential for effectively guiding and developing team members.
Maintains unwavering ethical standards with a commitment to honesty, transparency, and accountability in all professional interactions and decision-making processes.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
