Our client, a rapidly expanding mid-sized freight forwarding company based in Nairobi, boasts specialized expertise in air and sea cargo operations, connecting key global hubs such as Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. Handling approximately 80 to 100 tonnes of air freight monthly—encompassing both commercial and personal goods—alongside a daily shipment of one 40ft container, they deliver comprehensive end-to-end logistics solutions, ensuring full visibility from warehouse intake through customs clearance to final-mile delivery.
Our client is in search of a highly motivated and seasoned Chief Executive Officer (CEO) who will assume complete operational accountability, enhance their organizational processes, and spearhead the next stage of their growth trajectory.
Oversee and execute a diverse array of critical duties, ensuring alignment with organizational objectives and operational excellence. Facilitate cross-functional collaboration to drive project momentum, while maintaining rigorous adherence to established timelines and quality benchmarks. Lead initiative planning, resource allocation, and performance monitoring to optimize efficiency and achieve strategic goals. Serve as a pivotal liaison between stakeholders and teams, fostering transparent communication and resolving potential challenges proactively. Demonstrate leadership by mentoring team members and cultivating an environment of accountability, innovation, and continuous improvement.
Oversee the operations of all seven departments, including Sales, Customer Service, Transport, Marketing, Call Center, Warehouse, and Operations.
Achieve a 20 to 30% increase in revenue compared to the previous year while enhancing profitability.
Deliver outstanding client experiences by expediting resolutions for delays, breakages, and claims.
Manage air freight operations, sea container logistics, warehousing activities, transportation services, and customs clearance procedures.
Construct and nurture robust, worldwide alliances while integrating advanced technological solutions to enhance operational tracking and overall efficiency.
Candidates must possess the following educational qualifications and professional experience: a relevant undergraduate degree in education, child development, or a closely related field, along with a minimum of three years of hands-on experience in instructional design, curriculum development, or a similar role. Prior to work in an educational setting, such as a school, tutoring center, or online learning platform, is strongly preferred. Additionally, familiarity with learning management systems (LMS) and educational technology tools is required, and proficiency in Microsoft Office Suite or Google Workspace is essential. Experience with project management and collaboration in cross-functional teams is also advantageous.
A minimum of 10 to 15 years of professional experience in freight forwarding or logistics is required, with a demonstrated specialization in air freight and containerized sea freight operations.
Minimum 5 years of experience in senior executive leadership positions, including roles such as General Manager, Director, or Chief Executive Officer, with full accountability for Profit & Loss management.
Demonstrated success in delivering exceptional client service and enhancing operational efficiency within logistics environments.
Proficient in navigating the Kenyan and broader East African regulatory frameworks, including those governed by the Kenya Revenue Authority (KRA), Kenya Ports Authority (PA), and Kenya Bureau of Standards (KEYS).
A bachelor’s degree in business, logistics, or a related discipline is required, with preference given to candidates holding an MBA or certifications such as CULT or FIAT.
Core Strengths: Demonstrates expertise in strategic planning, problem-solving, and analytical thinking to drive organizational success. Exhibits strong leadership capabilities, fostering collaboration and innovation within cross-functional teams. Maintains a customer-centric approach, ensuring high satisfaction and loyalty through exceptional service delivery. Possesses advanced communication skills, both verbal and written, to effectively convey ideas and influence stakeholders. Shows adaptability in dynamic environments, managing multiple priorities with efficiency and resilience.
Exceptional ability to guide and inspire teams, fostering collaboration and driving performance through clear vision and decisive action.
Strong commercial awareness and business acumen are essential for this role.
Proven ability to analyze complex issues and develop innovative solutions efficiently.
Strong leadership and interpersonal capabilities, adept at guiding and developing teams to achieve optimal performance.
Maintains unwavering ethical standards and demonstrates honesty in all professional interactions. Exhibits reliability and accountability in decision-making processes. Upholds organizational values with consistency and transparency.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
