Reporting To:
We are seeking a dynamic Head of Business Operations to oversee strategic planning, operational efficiency, and cross-functional collaboration. Responsibilities include optimizing processes, leading performance management initiatives, and driving revenue growth through data-driven decision-making. The ideal candidate will have a proven track record in business leadership, with expertise in scaling operations, managing budgets, and fostering innovation. A minimum of 10 years of progressive experience in operations management, along with a Bachelor’s degree in Business Administration or a related field, is required. Strong analytical skills, exceptional leadership abilities, and proficiency in financial modeling are essential. This role demands a proactive problem-solver capable of aligning teams with organizational goals while ensuring sustainable operational excellence.
The primary objective of this position is to drive organizational success by fulfilling key responsibilities and meeting specified requirements. Applicants must possess the necessary qualifications and skills to perform the outlined duties effectively, ensuring alignment with the company’s goals and objectives. This role demands a proactive approach, strong problem-solving abilities, and a commitment to delivering high-quality results in a timely manner. Additionally, the successful candidate will be expected to collaborate with cross-functional teams, adapt to evolving priorities, and maintain a high standard of professionalism in all interactions.
The Solutions Marketing Assistant plays a pivotal role in crafting and implementing marketing strategies for all services offered by Excel on Limited. This position is tasked with enhancing brand visibility, cultivating leads, aiding sales initiatives, and reinforcing Excel on’s standing as a premier provider of professional solutions. Possession of a formal qualification in Human Resources is advantageous, as it deepens understanding of client requirements in HR-focused service offerings.
Oversee and carry out core duties that include, but are not limited to, managing daily operations, coordinating team efforts, and ensuring compliance with organizational policies and industry regulations. Execute strategic initiatives to enhance productivity and efficiency, while maintaining high standards of quality and service delivery. Serve as a liaison between departments to foster collaboration and streamline communication channels. Monitor performance metrics, identify areas for improvement, and implement corrective actions as necessary. Develop and mentor staff to build a skilled and motivated workforce capable of meeting evolving business demands.
Develop and execute comprehensive marketing strategies and long-term plans to drive brand growth, enhance market presence, and achieve business objectives. Analyze market trends, consumer behavior, and competitive landscapes to identify opportunities and formulate data-driven strategies. Collaborate with cross-functional teams to align marketing initiatives with overall business goals and ensure cohesive execution. Oversee budget allocation, performance metrics, and campaign evaluation to optimize ROI and maximize impact. Lead and mentor a team of marketing professionals, fostering innovation, accountability, and continuous improvement in all marketing efforts.
Formulate and execute comprehensive marketing strategies spanning all Excel on service offerings.
Develop and define specific audience segments, then design and execute customized marketing initiatives tailored to each service offering.
Develop and implement strategic initiatives to enhance brand visibility, cultivate qualified leads, and foster long-term client relationships.
Crafting engaging content and refining key messaging constitutes the core responsibilities of this role, ensuring alignment with brand voice and strategic objectives. The position demands proficiency in content development across diverse platforms, including social media, websites, and marketing collateral, alongside a keen ability to tailor messaging for varied audiences. Strong writing skills, creativity, and meticulous attention to detail are essential, along with expertise in SEO principles and content optimization. Collaboration with cross-functional teams, such as marketing, design, and communications, is required to maintain consistency and coherence in all messaging efforts. Additionally, the role necessitates staying current with industry trends and best practices to enhance content effectiveness and relevance.
Develop compelling brochures, detailed case studies, targeted email campaigns, engaging social media content, and insightful thought-leadership materials.
Articulate intricate services in an accessible, client-centric manner.
We are seeking a skilled Digital Marketing Specialist to develop and implement innovative online strategies aimed at enhancing brand visibility and driving customer engagement. You will manage comprehensive digital campaigns across various platforms, including social media, email, and search engines, while analyzing performance metrics to optimize outcomes. Responsibilities include creating compelling content, overseeing SEO initiatives, and collaborating with cross-functional teams to align marketing efforts with business objectives. The ideal candidate must have a proven track record in digital marketing, proficiency in analytics tools, and strong project management abilities. A bachelor’s degree in marketing, communications, or a related field is required, along with at least three years of relevant experience.
Oversee the development, optimization, and maintenance of website content, enhance search engine visibility through strategic SEO practices, and administer social media platforms with a focus on audience engagement and brand growth.
Track and enhance the performance of digital campaigns by analyzing engagement metrics and implementing strategic optimizations to maximize effectiveness.
The Sales Support role-plays a crucial part in enhancing customer satisfaction and driving revenue growth by providing timely assistance to both clients and internal teams. Responsibilities include processing orders efficiently, addressing inquiries with professionalism, and collaborating closely with sales representatives to ensure seamless transaction execution. Strong communication skills, meticulous attention to detail, and proficiency in CRM software are essential for success in this position, in addition to the ability to meet deadlines under pressure.
Craft compelling proposals, service presentations, and marketing materials tailored for client pitches.
Collaborate closely with the sales team to transform leads into successful conversions and promote additional services through strategic cross-selling efforts.
Conduct comprehensive market research and data analysis to identify emerging trends, consumer behavior patterns, and competitive dynamics. Utilize advanced analytical tools and methodologies to interpret complex datasets, ensuring data-driven insights are derived to inform strategic business decisions. Collaborate with cross-functional teams to translate findings into actionable recommendations that enhance product development, marketing strategies, and overall organizational performance. Maintain proficiency in statistical software, data visualization platforms, and industry-specific research techniques to deliver accurate and timely insights.
Monitor emerging industry developments, analyze competitor actions, and evaluate client input to inform strategic decisions and maintain a competitive edge.
Evaluate the performance of campaigns, extract actionable insights, and propose enhancements to optimize results.
We are seeking a skilled professional to oversee branding initiatives and develop impactful collateral materials. The ideal candidate will possess a strong portfolio showcasing expertise in brand identity, visual design, and marketing materials. Responsibilities include crafting cohesive brand guidelines, designing compelling logos, brochures, and digital assets, and ensuring consistency across all marketing channels. Proficiency in design software such as Adobe Creative Suite is required, along with a keen eye for typography, color theory, and layout. Strong communication skills and the ability to collaborate with cross-functional teams are essential. Experience in both print and digital media is preferred.
Maintain uniform branding and a polished, professional appearance across all marketing materials.
Coordinate the allocation and management of design assets for graphics, videos, and presentations to ensure alignment with project timelines and objectives.
Seeking a candidate with a Bachelor’s degree in a related field and at least three years of hands-on experience in a comparable role. The ideal applicant will possess strong analytical abilities, exceptional communication skills, and the capacity to work both independently and collaboratively. Prior experience with project management, data analysis, and stakeholder engagement is highly valued. Additionally, proficiency in industry-specific software and tools is required.
A diploma in marketing is a required qualification for this position.
A degree, diploma, certificate, or professional training in Human Resource Management is preferred, though any relevant qualification will be considered an asset.
Proficiency in B2B marketing or professional services marketing is beneficial.
Exceptional proficiency in written expression, verbal communication, and professional presentation is required.
Proficiency in digital marketing, content creation, and social media management is required.
Capable of working autonomously, handling multiple campaigns simultaneously, and evaluating their performance outcomes with precision.
We seek candidates with a robust set of technical and interpersonal competencies, including proficiency in relevant software and tools, strong analytical and problem-solving capabilities, and excellent communication and teamwork skills. The ideal applicant will demonstrate adaptability in dynamic environments, attention to detail, and a commitment to continuous learning and professional development. Additional requirements include prior experience in a similar role, relevant certifications or educational qualifications, and the ability to manage multiple priorities efficiently while maintaining high standards of accuracy and quality.
Skilled in conveying ideas effectively and crafting compelling narratives with clarity and impact.
Demonstrates exceptional aptitude for organizing tasks and leading projects with precision and efficiency.
Proven ability to analyze data and measure campaign effectiveness with precision.
Proficiency in foundational design tools such as Canva and PowerPoint, or the capacity to oversee freelance designers effectively, is required.
Proficient in interpreting client requirements—particularly within HR-related service sectors—and crafting persuasive, targeted marketing communications to meet their objectives.
Tools and Platforms: Candidates should possess proficiency in leveraging a variety of tools and platforms to execute their responsibilities effectively. Familiarity with project management software, such as Asana or Trello, is essential for organizing tasks and collaborating with team members. Competency in data analysis platforms like Tableau or Power BI is required to interpret complex datasets and derive actionable insights. Additionally, experience with communication tools such as Slack or Microsoft Teams is necessary to facilitate seamless team interactions. Proficiency in these tools and platforms ensures operational efficiency and supports the achievement of project objectives.
Skilled in utilizing CRM systems such as HubSpot and Zoho, as well as Excel-based tracking tools, to manage customer relationships efficiently and maintain organized records of interactions and data.
Craft, execute, and optimize email marketing campaigns leveraging platforms such as Mailchimp and Breve to drive engagement, conversions, and customer retention. Develop compelling email content, segment audiences, and analyze performance metrics to refine strategies and enhance ROI. Collaborate with cross-functional teams to align campaigns with broader marketing objectives while adhering to best practices in deliverability, design, and compliance. Possess proficiency in email marketing tools, data analysis, and A/B testing methodologies to continuously improve campaign effectiveness and meet organizational goals.
Proficient in managing social media platforms using tools such as Buffer and Hootsuite, the candidate will oversee scheduling, engagement, and analytics to optimize online presence and enhance audience interaction.
Responsibilities include managing website performance and analytics, utilizing tools such as Google Analytics and SEO platforms to track and optimize site traffic and user engagement. Experience with Google Analytics and SEO tools is required to analyze data, identify trends, and implement improvements to enhance digital presence and conversion rates.
Design professionals proficient in Canva and PowerPoint are sought. Candidates must demonstrate mastery of these tools to create engaging visual content. Responsibilities include developing presentations, infographics, and marketing materials with precision and creativity. Candidates should have a keen eye for design aesthetics and the ability to tailor content to diverse audiences. Strong organizational skills and attention to detail are essential for efficient project execution.
Collaborate effectively and maintain clear communication with stakeholders to ensure alignment and transparency in reporting processes. Responsibility includes compiling, analyzing, and presenting data-driven insights to support informed decision-making across teams. Requires strong interpersonal skills to liaise with cross-functional partners while upholding accuracy and timely delivery of reports.
Directly reports to the Head of Business Operations.
Partners with Sales, Operations, and other departments to ensure campaigns are strategically aligned with organizational goals.
Compensation: Offered remuneration reflects qualifications, experience, and industry standards, with a comprehensive benefits package that includes health insurance, retirement contributions, and paid time off.
Compensation will be determined by your level of experience, complemented by performance-driven incentives linked to lead generation and the effectiveness of marketing campaigns.
Interested and eligible candidates are encouraged to submit their CVs via email to recruitment@excelon.co.ke, with the position clearly indicated in the subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
