Position Overview
The Swimming Pool Attendant/Boat Rider is tasked with guaranteeing the safety, comfort, and satisfaction of guests utilizing the hotel’s swimming pool and boating amenities. This position merges guest service, vigilant safety oversight, and proficient equipment management to create an exceptional recreational experience.
Oversee and execute a comprehensive range of assigned duties, ensuring alignment with organizational objectives and industry standards. Develop, implement, and monitor strategic initiatives to enhance operational efficiency and productivity. Collaborate cross-functionally with teams to streamline processes, resolve challenges, and achieve measurable outcomes. Prepare detailed reports, analyze performance data, and provide actionable insights to senior leadership for informed decision-making. Maintain compliance with regulatory requirements and internal policies while fostering a culture of accountability and continuous improvement.
Ensure guest safety by actively patrolling pool and boating areas, preventing accidents, and enforcing safety regulations. Respond swiftly and effectively to any emergencies that arise.
Facility Maintenance: Ensuring the cleanliness of the pool deck, boats, and adjacent areas is essential, along with monitoring water quality and promptly reporting any discrepancies.
Equipment Handling: Responsible for the operation and securement of boats, life jackets, and poolside equipment, as well as ensuring their proper storage and maintenance.
Provide exceptional customer service by addressing guests’ poolside needs, organizing boat rides, and facilitating recreational activities while delivering clear instructions and friendly assistance.
Collaborate effectively with lifeguards, recreation staff, and hotel management to orchestrate guest activities seamlessly.
Qualifications
Professional Rewriting:
Possesses exceptional swimming proficiency, with a lifeguard certification being a favorable qualification.
Professional boating experience involving the competent and safe operation of small vessels or watercraft is required.
CPR and First Aid certification is strongly preferred for candidates in this role.
A background in hospitality, with prior experience in hotels, resorts, or recreational facilities, is highly beneficial.
Capable of engaging with guests from various backgrounds in a courteous and professional manner.
Qualified and motivated candidates are invited to submit their CVs to recruitment@excelon.co.ke, ensuring the position is clearly indicated in the email subject line.
Qualifications
Others
Experience Required
1 - 3 years
