Job Summary
Pearl Hospital, a Level 4 multi-specialty facility in Lavinia County, is dedicated to delivering exceptional healthcare guided by its core values of Quality, Efficiency, Professionalism, and Compassion. We are currently seeking an Optical Technician to support the delivery of superior optical services, including dispensing optical products, fitting and repairing eyewear, performing essential optical measurements, and ensuring outstanding patient care.
Oversee the execution of core duties encompassing project management, operational oversight, and strategic planning to ensure alignment with organizational goals. Develop and implement policies, procedures, and workflows to enhance efficiency and productivity across teams. Monitor performance metrics, identify areas for improvement, and recommend data-driven solutions to optimize outcomes. Collaborate with cross-functional departments to facilitate seamless communication, resolve conflicts, and foster a cohesive work environment. Ensure compliance with industry regulations, company standards, and ethical guidelines while mitigating risks. Lead initiatives to drive innovation, improve customer satisfaction, and support long-term business growth.
Interpret and fill prescriptions provided by Optometrists or Ophthalmologists.
Assess each patient’s visual needs and preferences to recommend suitable frames, lenses, and optical accessories.
Ensure precise measurements are taken, including pupillary distance (PD), segment height, and frame fitting specifications.
Create, modify, adjust, and service spectacles and other optical equipment to ensure optimal functionality and user satisfaction.
Maintain accurate records of optical inventory, including frames, lenses, contact lenses, and related supplies.
Verify optical prescriptions and orders to ensure accuracy prior to dispensing, inspecting each item meticulously to confirm compliance with specifications.
Verify that all optical equipment and tools are meticulously cleaned, fully operational, and consistently maintained to manufacturer specifications.
Ensure meticulous documentation of patient information and medication dispensing in strict adherence to hospital protocols.
Facilitate the accuracy and efficiency of optical supply inventory management and acquisition procedures.
Ensure strict adherence to Infection Prevention and Control protocols while consistently maintaining a clean and hygienic workspace.
Engage actively in initiatives aimed at enhancing quality standards within the optical department.
Candidates must meet the following key requirements to be considered for the position. A bachelor’s degree in a related field is required, along with at least three years of relevant professional experience. Proficiency in industry-standard software and tools is essential, and strong problem-solving abilities are a must. Excellent communication skills, both written and verbal, are also required to collaborate effectively with teams and stakeholders.
A recognized institution must have awarded a Diploma or Certificate in Optical Technology or Optician.
Professional registration with the appropriate regulatory or professional body, as required, is mandatory.
A minimum of one to two years of practical experience in an optical clinic, hospital, or eyewear retail environment is preferred.
Proficiency in optical lenses, frames, contact lenses, and dispensing methodologies is required.
We are seeking candidates who demonstrate strong technical aptitude, analytical thinking, and exceptional problem-solving skills to excel in this dynamic role. The ideal applicant must exhibit proficiency in [specific software/tools], along with a deep understanding of [relevant industry standards or frameworks]. Additionally, excellent communication abilities are essential to collaborate effectively with cross-functional teams and convey complex concepts clearly. A proven track record of [specific experience, e.g., project management, data analysis, or system optimization] is highly desirable, as is the capacity to adapt swiftly to evolving priorities and technological advancements.
Strong interpersonal and customer service skills are essential for this role. The ideal candidate will demonstrate exceptional ability to communicate effectively with clients and colleagues, fostering positive relationships and ensuring high levels of satisfaction. Proficiency in addressing inquiries, resolving issues promptly, and maintaining a professional and courteous demeanor under varying circumstances is required.
Proficient communication abilities are essential for effectively conveying ideas, collaborating with colleagues, and ensuring clarity in interactions with stakeholders at all levels.
Demonstrates strong collaboration skills and maintains a professional demeanor in all interactions, ensuring effective teamwork and representing the organization with integrity and respect.
Ensure meticulous attention to detail and unwavering accuracy in all tasks.
Proficient in the operation and maintenance of optical equipment and specialized tools with precision and efficiency.
Demonstrated proficiency in analytical thinking and structured planning is essential. The ability to effectively manage tasks and resolve challenges with precision is required.
Demonstrated capacity to function autonomously as well as collaborate effectively within cross-functional teams.
Interested and eligible candidates are invited to submit their CVs to hr@pearlhospital.co.ke, with the job title clearly mentioned in the email subject line.
Qualifications
Diploma
Experience Required
1 - 2 years
