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Home Jobs Nairobi Associate Quality Assurance Analyst – IPSA, ICT

Associate Quality Assurance Analyst – IPSA, ICT

United Nations Office for Project Services (UNOPS)  · NGO / Non-Profit Associations

Full Time Nairobi
Nairobi
Deadline: 1 September 2026
Posted June 2, 2026

To drive operational excellence and strategic growth, this position is responsible for leading and overseeing key initiatives that align with the organization’s long-term objectives. The role demands a dynamic professional with a proven track record in management, adept at fostering cross-functional collaboration and optimizing team performance. Essential qualifications include a minimum of five years of progressive leadership experience, exceptional analytical and problem-solving skills, and the ability to thrive in a fast-paced, results-driven environment. Key responsibilities involve developing and implementing scalable processes, mentoring high-potential talent, and ensuring adherence to industry best practices while delivering measurable outcomes.

The QA Associate is responsible for maintaining the quality and dependability of KNOPS IT applications, with an emphasis on financial management systems and HIPAA-compliant solutions, by implementing thorough testing methodologies that support the timely delivery of projects and enhance organizational operational efficiency. This position requires close coordination with development teams, finance business stakeholders, and solution designers to detect and address defects, verify the accuracy of financial data, refine testing procedures, and cultivate a quality-driven culture within the IT Group.

Functions / Key Results Expected

Skilled professionals are sought to conduct meticulous software testing, ensuring applications meet stringent quality standards. Responsibilities include designing, executing, and documenting test cases, identifying defects, and verifying fixes to maintain system reliability. Candidates must possess proficiency in automated testing tools, a solid understanding of software development lifecycles, and the ability to analyze complex technical specifications. Strong problem-solving skills, attention to detail, and effective communication are essential for collaborating with cross-functional teams to resolve issues promptly. Prior experience in manual and automated testing environments is highly preferred.

Collaborate closely with Product Managers and Solutions Designers to gather and interpret business and functional requirements essential for crafting comprehensive test cases.

Develop and implement comprehensive test cases in alignment with specified requirements and user stories, ensuring timely delivery and adherence to the highest quality standards.

Conduct end-user testing aligned with the stipulated requirement specifications and user stories.

Review and assess user stories, use cases, and requirements to confirm their validity and practicality.

Deliver ongoing, clear, and concise feedback—offered in both written and verbal formats—to development team members, business analysts, product owners, and end users.

Communicate any identified testing schedules or potential testing-related risks to the QA Team Lead promptly and clearly.

Software undergoes evaluation through suitable methodologies to ensure its functionality, while contributing to the verification of data integrity and accuracy.

Leverage artificial intelligence-driven tools to facilitate the development of test plans, scenarios, and associated documentation.

Collaborate with development team members to pinpoint and replicate bugs and errors reported by end users.

Conduct comprehensive software testing at all levels—System, Integration, and Regression—for KNOPS IT applications to ensure flawless functionality and adherence to quality standards.

Collaborate closely with development team members and business analysts to gain a thorough understanding of project scope and deliver impartial feedback.

Serve as a supplementary tester for functional domains beyond the primary area of assignment.

Validate financial data by thoroughly tracing transactions from start to finish, confirming the accuracy of general ledger postings, the balance between debits and credits, and seamless reconciliation across interconnected modules.

Evaluate the precision of financial statements and management reports by conducting thorough reviews of month-end, quarter-end, and year-end closing procedures.

Ensure the accuracy and integrity of audit trails within financial systems, confirming adherence to both IPSA standards and internal financial control protocols.

Conduct thorough testing of multi-currency transaction processing, ensuring accurate application of exchange rates, adherence to rounding rules, and seamless currency conversion across all relevant financial modules.

Support financial data migration testing by ensuring the accuracy of opening balances, historical transaction data, and the precision of cutover processes.

Review and validate user access controls and segregation of duties (Sod) configurations within financial systems to ensure alignment with established financial governance frameworks and regulatory audit standards.

We develop and implement automated testing solutions to enhance efficiency and accuracy in our processes. Additionally, we continually evaluate and refine existing procedures to identify opportunities for improvement, ensuring optimal performance and productivity across all operations.

Contribute to the execution of automated software testing initiatives by collaborating with cross-functional teams to ensure thorough validation of software functionalities. Assist in developing and maintaining test scripts, identifying defects, and verifying fixes to uphold product quality and reliability.

Suggest innovative approaches to enhance testing efficiency and streamline root cause analysis.

Design and evaluate test methodologies and frameworks that effectively accommodate the evolving complexity of IT applications within KNOPS. Implement and execute testing solutions that ensure robust performance, security, and reliability across diverse IT environments.

Assess potential risks and suggest enhancements to software testing processes and procedures in a forward-looking manner.

To ensure comprehensive awareness, maintain current knowledge of guidelines, policies, and documentation, thereby enhancing understanding of testing processes and best practices.

We are seeking a professional with expertise in Knowledge Management to oversee the organization, storage, and accessibility of information within our company. The ideal candidate will be responsible for developing and implementing systems that enhance the retrieval, sharing, and utilization of knowledge across teams. This role requires a strong understanding of data governance, digital archives, and collaborative platforms to ensure seamless knowledge transfer. Additionally, the position demands proficiency in identifying knowledge gaps, fostering a culture of continuous learning, and optimizing information flow to support decision-making processes.

Facilitate knowledge-sharing initiatives within the QA team by analyzing and documenting key successes and lessons learned to foster continuous improvement and shared learning.

Facilitate seamless ongoing collaboration among IT’s internal teams by maintaining proactive and consistent communication with all IT employees.

Support the creation of established, documented quality assurance procedures to ensure consistency and compliance across operational activities.

We are seeking a highly skilled professional with a strong background in [specific skills, e.g., project management, data analysis, software development] to join our team. The ideal candidate will possess proven expertise in [key skills, e.g., strategic planning, statistical modeling, coding languages like Python or SQL] and a track record of delivering successful outcomes in [relevant field or industry]. Proficiency in [specific tools or methodologies, e.g., Agile frameworks, machine learning algorithms, CRM systems] is essential, along with exceptional problem-solving abilities and meticulous attention to detail. Additionally, the candidate must demonstrate excellent communication skills, both written and verbal, to collaborate effectively with cross-functional teams and stakeholders. A minimum of [X years] of experience in [related role or industry] is required, and familiarity with [specific industry standards or certifications] is highly desirable.

Proficient in Agile methodologies, financial systems, regression testing, software testing, and test automation, with a strong ability to design and execute comprehensive test cases.

We are seeking a highly skilled professional who demonstrates exceptional proficiency in a range of key competencies tailored to drive organizational success. The ideal candidate will showcase outstanding analytical abilities, enabling them to interpret complex data and translate insights into actionable strategies. Strong leadership qualities are essential, as the role requires guiding teams through dynamic challenges while fostering a collaborative and innovative work environment. Excellent communication skills are a must, ensuring seamless interaction with stakeholders at all levels and the ability to articulate ideas with clarity and conviction. A proven track record in [specific industry or function] and the capacity to adapt to evolving industry trends are critical for thriving in this position. Additionally, the candidate should possess robust problem-solving skills, demonstrating resourcefulness in overcoming obstacles and delivering sustainable solutions.

Demonstrates unwavering respect for all individuals, fostering an environment where differences are acknowledged and valued. Actively supports and promotes organizational values and ethical standards with integrity. Consistently upholds a reputation for reliability and high ethical conduct. Serves as a key advocate for diversity and inclusion within the organization.

Serves as an inspiring example, fostering a collaborative and cohesive team environment. Encourages teamwork and supports the professional growth of colleagues. For those in leadership roles: Demonstrates effective leadership, motivating and guiding teams to achieve success through adaptable leadership approaches.

Exhibits a comprehensive grasp of how their position influences all collaborators, consistently prioritizing the ultimate beneficiary’s needs. Cultivates and sustains robust external connections while serving as a dependable and skilled partner to others, where applicable to the role.

Demonstrates proactive initiative by identifying and seizing opportunities to drive progress toward objectives. Ensures tasks are completed effectively and efficiently through a commitment to maintaining high standards of quality in all deliverables. Recognizes the importance of resource stewardship, employing them judiciously to amplify the organization’s positive influence on its beneficiaries.

Adaptable and resilient in dynamic, high-pressure settings, this role thrives amidst change and evolving demands. Proactively adjusts strategies and behaviors to align with shifting priorities while maintaining steady performance under all conditions. Demonstrates a commitment to self-reflection and growth, consistently seeking opportunities to enhance efficiency and effectiveness.

Evaluates information and potential strategies to arrive at sound, practical conclusions. Approaches situations with an objective and logical mindset while carefully assessing associated risks. Leverages innovation and creative thinking to address challenges effectively.

Conveys thoughts and information clearly, concisely, and transparently while demonstrating sensitivity to others’ emotions and requirements. Engages in attentive listening and voluntarily disseminates expertise. Resolves disputes constructively by bridging differing perspectives and establishing mutual understanding.

A bachelor’s degree in a relevant field or an equivalent combination of education and experience is required.

Required

Secondary education or its equivalent, combined with at least six years of pertinent professional experience, is required for consideration.

A bachelor’s degree—ideally in Computer Science or Information Technology—or an equivalent qualification, along with at least two years of pertinent professional experience, is essential.

QA Testing Certification is a mandatory prerequisite for this position.

Desired

Requires a minimum of five years of relevant experience in a similar capacity, preferably within a corporate or enterprise environment. Candidates must possess strong analytical skills, exceptional problem-solving abilities, and a track record of delivering measurable results. Proficiency in industry-standard software and tools is essential, along with the capacity to work independently and collaboratively in fast-paced settings. Exceptional communication and interpersonal skills are also required to effectively engage with stakeholders at all levels.

Required

A minimum of six years of hands-on experience in the software industry, specifically in software and web-based testing, is mandatory. Alternatively, candidates must possess a Bachelor’s degree or university qualification along with at least two years of relevant software industry experience, also focused on software and web-based testing.

A solid grasp of various testing methodologies and approaches is essential.

Proficiency in test automation and SQL is essential for this position, along with a strong understanding of both concepts.

A minimum of two years of hands-on experience in crafting detailed test cases, conducting end-user evaluations, documenting findings, and effectively reporting test outcomes is essential.

Proficiency in, or a keen enthusiasm for, leveraging Generative AI tools—such as Claude, Gemini, or Copilot—to streamline test case development and execution is essential.

Proficiency in testing financial management or ERP systems, such as Oracle, SAP, or comparable platforms, within Finance, Accounting, or Public Sector environments, is essential.

Proficiency in fundamental accounting concepts, including double-entry bookkeeping, the chart of accounts, general ledger structure, and period-end close processes, is essential.

Desired

Individuals should possess prior experience with Payroll, Human Resources, or Project Management systems.

Proficiency in comprehensive financial transaction tracing and reconciliation across interconnected modules, including Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets, is required.

Proficiency in audit trail prerequisites, implementation of segregation of duties (Sod), and adherence to financial internal controls within ERP systems is essential.

Proficient in International Public Sector Accounting Standards (IPSA) or comparable public sector financial reporting frameworks is required.

Experienced in handling testing and project tasks of diverse complexity, along with a solid grasp of various software development methodologies and frameworks, including Waterfall, Agile, and Prince2.

Bringing experience collaborating with international organizations, the successful candidate will possess a proven track record of engaging in cross-border initiatives and fostering partnerships across diverse cultural and institutional contexts.

Qualifications

BA/BSc/HND , Professional Certificate

Experience Required

2 - 6 years

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