We are seeking a skilled and experienced professional to join our team in the capacity of [Job Title]. This role requires a minimum of [X years] of relevant experience in [specific field or industry], along with a proven track record in [key responsibility or skill]. Candidates must possess strong analytical abilities, exceptional communication skills, and the capacity to work both independently and collaboratively within a fast-paced environment. Responsibilities include but are not limited to [list key responsibilities]. The ideal candidate will demonstrate proficiency in [specific tools, software, or methodologies] and exhibit a commitment to continuous learning and professional growth.
The AI Learning Specialist will be instrumental in enhancing the IRC’s organizational capability to deploy AI tools responsibly and effectively throughout its worldwide operations. In collaboration with the Learning & Development Team and AI Task Forces, this position will design, develop, and deliver robust learning solutions that empower staff to adopt AI tools with confidence and ethical awareness. The specialist will adopt a comprehensive approach to learning, engaging with teams to assess current processes and systems, pinpoint performance deficiencies, and create tailored solutions that align with specific contexts. Deliverables will encompass embedded learning experiences within workflows, interactive live training sessions, and multilingual resources in formats such as e-learning modules, microlearning units, job aids, and reference guides, serving technical staff, program teams, and leadership across field and office locations.
The successful candidate will possess advanced expertise in generative AI technologies coupled with robust instructional design skills and a sincere dedication to strengthening organizational capabilities in international development contexts. Adept at navigating dynamic technological landscapes, they can rigorously assess AI tools for alignment with organizational and ethical standards while effectively distilling intricate AI principles into clear, actionable training solutions tailored to diverse, globally dispersed learners.
Responsibilities include overseeing key operational functions, ensuring adherence to organizational policies and procedures, and managing cross-functional teams to achieve strategic objectives. The role involves developing and implementing effective strategies to enhance productivity and efficiency, as well as identifying and mitigating potential risks. Additionally, the position requires analyzing performance data to drive informed decision-making and fostering a collaborative work environment. Strong leadership, excellent communication skills, and the ability to manage multiple priorities in a fast-paced setting are essential. Proficiency in relevant software and tools, along with a track record of delivering measurable results, is required.
Designing and developing effective learning programs requires expertise in instructional design, curriculum development, and educational technology. Candidates must possess a strong background in creating engaging, learner-centered materials and assessments, ensuring alignment with organizational goals and learning objectives. Proficiency in tools such as Articulate 360, Adobe Captivate, or similar platforms is essential, along with experience in SCORM/API compliance and LMS integration. The role involves collaborating with subject-matter experts to gather content, structuring learning experiences, and continuously refining programs based on feedback and data analytics. Knowledge of adult learning theories, accessibility standards, and UX/UI principles for e-learning is highly desirable. Strong project management skills are necessary to meet deadlines and manage multiple initiatives efficiently.
Design and implement a foundational AI literacy program tailored to accommodate all employees, ensuring the initiative is both concise and impactful from the outset.
Develop innovative solutions that integrate learning seamlessly into daily workflows. Pinpoint strategic opportunities to incorporate generative AI into learning initiatives, empower employees to refine their skills, investigate tailored use cases for their roles, and provide guidance and contextualization of AI competencies within authentic work environments.
You will develop, source, and curate engaging, accessible learning experiences across a variety of formats, including facilitated live coaching and demonstrations, self-paced e-learning courses, microlearning modules, video tutorials, job aids, quick reference guides, and interactive workshops.
Design scenario-based learning activities grounded in authentic humanitarian work contexts, reflecting the practical challenges and complexities faced by professionals in the field.
Ensure all learning materials comply with adult learning principles, are designed for low-bandwidth environments when necessary, and are accessible in the core IRC languages as required.
Incorporate responsible AI practices, robust data protection measures, and ethical guidelines into every learning resource developed. Ensure alignment with established standards for ethical AI deployment and data governance while maintaining instructional integrity across all materials.
We strive to enhance understanding of the risks, limitations, and responsible applications of artificial intelligence within humanitarian settings.
We are committed to enhancing delivery mechanisms and improving facilitation skills across the organization. This initiative focuses on equipping teams with advanced techniques and tools to optimize efficiency, streamline processes, and elevate overall performance in project execution and stakeholder engagement. Participants will develop expertise in modern methodologies, communication strategies, and leadership practices to ensure seamless operations and impactful outcomes. Through targeted training and hands-on workshops, individuals will refine their ability to manage complex tasks, foster collaboration, and drive continuous improvement within their respective roles.
Deliver interactive live virtual training sessions focused on generative AI tools and applications, providing real-time demonstrations, hands-on experimentation, and immediate feedback.
Offer tailored guidance and assistance to employees spanning diverse proficiency levels, ranging from those with minimal exposure to artificial intelligence to seasoned practitioners.
Develop and deliver customized training programs tailored to distinct use cases and staff roles or profiles.
We excel in fostering strong relationships with stakeholders and conducting thorough needs assessments to ensure alignment with organizational goals. This role requires the ability to engage effectively with diverse stakeholders, gather and analyze data, and translate insights into actionable strategies. Key responsibilities include identifying and prioritizing stakeholder requirements, facilitating clear communication channels, and driving collaborative decision-making processes. A keen understanding of business objectives and exceptional interpersonal skills are essential to succeed in this position.
Collaborate effectively with the AI Staff and Culture Task Force as well as other AI working groups to ensure learning initiatives are fully integrated with the organization’s AI strategy.
Collect feedback from learners and perform periodic needs assessments with staff members across various regions and departments to pinpoint learning deficiencies, evaluate program effectiveness, and set strategic priorities.
Partner with IT, Data, and other specialized technical teams to remain abreast of AI tool deployments and updates, identifying strategic opportunities to embed learning touchpoints within technology platforms.
Equip a diverse group of educators and managers across various departments with essential AI competencies, practical skills, and relevant terminology to foster a deeper understanding of artificial intelligence.
We are seeking a professional to drive data-informed enhancements through robust learning analytics and ongoing refinement processes. The ideal candidate will analyze performance metrics, identify trends, and recommend strategic improvements to optimize learning outcomes. Responsibilities include designing and implementing measurement frameworks, interpreting complex datasets, and collaborating with stakeholders to translate insights into actionable initiatives. Proficiency in analytics tools, statistical analysis, and visualization techniques is essential, along with strong problem-solving skills and a passion for continuous improvement. Experience in educational or corporate learning environments is preferred.
Monitor and analyze various learning metrics, such as engagement levels, completion trends, skill evaluation results, and feedback from participants to assess the effectiveness of training programs.
Analyze learning data systematically to uncover emerging patterns, quantify the efficacy of AI capacity building initiatives, and present the return on investment achieved through these programs.
Enhance learning initiatives by leveraging data-driven insights and user feedback to refine program effectiveness.
Compile and maintain comprehensive records of proven strategies and key insights regarding organizational knowledge management procedures.
Overseeing and sustaining crucial collaborations across various departments and stakeholders, this role requires frequent interaction with cross-functional teams, senior management, executives, external partners, and clients to ensure alignment, drive initiatives forward, and achieve organizational objectives. The position demands strong interpersonal skills to manage relationships effectively, foster productive partnerships, and maintain open lines of communication to support both short-term projects and long-term strategic goals.
Reports to the Director of Global Learning and Development.
This role involves direct oversight and management responsibilities for a designated team or department, ensuring efficient operations, adherence to company policies, and achievement of performance targets. The position requires strong leadership skills to guide, mentor, and evaluate team members while fostering a collaborative and productive work environment. Responsibilities include setting clear objectives, monitoring progress, addressing performance concerns, and implementing strategies to enhance productivity and employee development. The ideal candidate will possess prior supervisory experience, exceptional communication abilities, and a proactive approach to problem-solving.
The ideal candidate must meet the following qualifications: a bachelor’s degree in a relevant field or equivalent experience, at least three years of professional experience in [specific industry/role], and proficiency in [specific software/tools]. Strong analytical and problem-solving skills are essential, along with exceptional written and verbal communication abilities. Familiarity with [specific regulations/standards] is preferred, and the ability to work independently while collaborating effectively in a team environment is required. Candidates should also demonstrate a commitment to continuous learning and adaptability in a fast-paced setting.
A minimum of four to six years of professional experience in learning and development, instructional design, or training delivery is required.
Proficiency in generative AI tools such as ChatGPT, Claude, Gemini, and Microsoft Copilot is essential, encompassing expertise in prompt engineering, AI-driven content development, seamless integration of AI workflows, as well as a comprehensive understanding of both the capabilities and constraints of these technologies.
Proven expertise in developing and implementing upskilling initiatives across diverse formats, such as e-learning modules and digital training materials.
A proven track record in international development, humanitarian efforts, or nonprofit organizations is highly advantageous.
Proficiency in developing educational programs that cater to diverse linguistic and cultural backgrounds is considered advantageous.
Proficient in utilizing leading e-learning authoring tools, specifically Articulate 360, with a high level of expertise.
Experience using Learning Management Systems (LMS) and proficiency in learning analytics platforms are essential.
Possesses a solid grasp of change management principles and a proven track record in executing and facilitating transformative initiatives.
Demonstrated expertise in utilizing Microsoft 365, Google Workspace, and a variety of collaborative digital platforms is essential.
Seasoned professionals with a strong background in pioneering learning design strategies are adept at captivating and inspiring adult learners through dynamic and effective methodologies.
Fluency in English is essential. Professional proficiency in French, Spanish, or Arabic is strongly preferred.
Qualifications
BA/BSc/HND
Experience Required
4 - 6 years
