The position involves overseeing a range of critical responsibilities to drive organizational success, requiring a blend of strategic foresight and operational execution. Key duties include managing cross-functional teams, optimizing workflows, and ensuring adherence to industry standards and compliance regulations. The ideal candidate will possess strong leadership capabilities, exceptional problem-solving skills, and a minimum of five years of relevant experience in a similar role. Proficiency in data analysis, project management tools, and effective communication are essential to excel in this dynamic environment. Additionally, the role demands adaptability to evolving business needs and a commitment to fostering a collaborative and innovative workplace culture.
The People & Admin Associate plays a crucial role in maintaining the operational efficiency of the EDU Kenya office while delivering essential administrative support to the People department. This position entails overseeing the seamless functioning of the Nairobi office, handling logistical arrangements, organizing travel arrangements, managing office supplies, and fostering a productive workspace for the team. Additionally, the role involves assisting with HR administrative tasks such as coordinating onboarding and offboarding processes, administering employee benefits, managing HRIS records, and tracking contracts.
What you will do:
Dedicated Office Administration professionals oversee the smooth functioning of daily office operations, ensuring efficient coordination of administrative tasks. They manage schedules, handle correspondence, maintain records, and provide comprehensive support to staff and visitors alike. Proficiency in office software, strong organizational skills, and meticulous attention to detail are essential for success in this role. Candidates must possess exceptional communication abilities, both written and verbal, to facilitate seamless information exchange within the organization. Prior experience in an administrative capacity is typically required, as is the ability to multitask effectively in a fast-paced environment.
Oversee the operational management of the office, including procurement of supplies and equipment, optimizing office space utilization, and coordinating logistics to guarantee prompt deliveries.
Assist in organizing and managing office events as well as staff meetings to ensure smooth execution and effective communication.
Serve as a pivotal point of contact, facilitating seamless communication and collaboration among HR, Procurement, Operations, and Finance departments to streamline office-related processes.
Serve as the primary liaison for guests and external collaborators arriving at the facility.
Facilitate the seamless functioning of daily office operations to maintain an efficient and productive work environment.
HR Operations Support professionals play a critical role in ensuring the smooth functioning of human resources departments by providing essential administrative, technical, and compliance-based assistance. They oversee payroll processing, benefits administration, employee records management, and recruitment coordination while maintaining strict adherence to labor laws and company policies. These specialists also serve as primary points of contact for HR-related inquiries, resolve routine employee concerns, and assist in the implementation of HR initiatives and programs to enhance workforce efficiency and satisfaction. Strong organizational, communication, and problem-solving skills, along with proficiency in HR software and data management tools, are essential for success in this role.
Provide support for the onboarding and offboarding of employees by handling documentation, configuring systems, and collaborating with supervisors to ensure smooth transitions.
Renew contracts by managing timelines, drafting necessary documentation, and ensuring timely follow-ups.
Provide support in benefits management, including medical insurance, FIBA, pension, and HELD, while maintaining precise and organized record-keeping.
Maintain up-to-date HR records within the HRIS (Personio) while ensuring adherence to all applicable statutory requirements.
Support HR initiatives by preparing and managing payroll documentation while aiding in performance tracking efforts.
In addition to initial interactions, the role involves continuous follow-up and meticulous coordination to ensure seamless progress. This includes maintaining regular communication with relevant parties, tracking task completion, and organizing necessary steps to meet deadlines. Strong attention to detail and proactive problem-solving are essential to ensure all activities align with project objectives and timelines.
Oversee and consistently track office and HR-related assignments to confirm they are finalized within the designated timeframes.
Facilitate ongoing dialogue with staff members, managers, and external collaborators to uphold operational and human resources processes.
Provides comprehensive administrative assistance across various departments, ensuring efficient office operations and organizational effectiveness. Handles routine clerical tasks, including data entry, document preparation, and filing, with meticulous attention to detail. Manages correspondence, schedules appointments, and coordinates meetings while maintaining confidentiality and professionalism. Supports staff with logistical arrangements and ensures adherence to company policies and procedures. Possesses strong organizational skills, proficiency in office software, and the ability to multitask in a fast-paced environment. Excellent communication and problem-solving abilities are essential for success in this role.
Prepare, organize, and file essential documents while compiling accurate reports as needed.
Assist the HR department with the implementation of strategic projects and the enhancement of operational processes.
What you should bring:
A bachelor’s degree in Human Resources, Business Administration, or a closely related discipline is required.
Requires a minimum of three to five years of professional experience in office administration or human resources administration.
Professional rewrite:
You bring prior experience from a technology startup, nonprofit organization, or another fast-paced setting that demanded rapid adaptability and responsiveness to evolving challenges.
Professional Rewriting:
You are driven by a commitment to leverage your expertise in pursuit of meaningful, socially beneficial outcomes.
You thrive in a dynamic, multifaceted professional environment where versatility is valued, as this role seamlessly blends people management with administrative oversight—making it an ideal fit for someone who seeks diversity in responsibilities beyond a traditional HR function.
Exceptional proficiency in organization, multitasking, and time management is required.
Exceptional verbal and written communication abilities, along with polished interpersonal skills, are required.
Proficient in HR systems including Personio or equivalent platforms, Microsoft Office, Google Workspace, and online collaboration tools like Slack.
Demonstrates meticulous attention to detail while proactively identifying and resolving issues to advance tasks autonomously.
You demonstrate reliability and accountability by consistently fulfilling commitments, adhering to deadlines, and assuming full ownership of your work and its results.
Thrives effectively in dynamic, agile settings characterized by rapid priority fluctuations, maintaining unwavering focus and sustained productivity throughout shifting demands.
What we offer:
Collaborate with a highly skilled and driven team spanning Kenya, Nigeria, and Germany to directly address the worldwide learning crisis.
A robust financial runway provides the stability and resources essential for optimal performance and sustained success.
A collaborative atmosphere that actively encourages and values constructive feedback, fostering mutual development and continuous improvement for all team members.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
