About the role
The People & Admin Associate plays a pivotal role in maintaining the operational efficiency of the EDU Kenya office while delivering essential administrative support to the People department. This position involves overseeing the seamless functioning of the Nairobi office, handling logistics, arranging travel, managing office supplies, and fostering a productive environment for the team through streamlined day-to-day operations. Additionally, you will assist in executing critical HR administrative processes, including coordinating onboarding and offboarding, administering employee benefits, maintaining HRIS records, and tracking contracts, among other responsibilities.
What you will do:
The position involves overseeing the day-to-day operations of the office to ensure efficiency and smooth workflow. Key responsibilities include managing correspondence, maintaining filing systems, coordinating meetings, and handling communication with internal and external stakeholders. Proficiency in Microsoft Office Suite, exceptional organizational skills, and meticulous attention to detail are essential for success in this role. Additionally, the ideal candidate will demonstrate strong interpersonal abilities and the capacity to multitask in a fast-paced environment.
Oversee the daily operational management of the office, which includes procuring and managing supplies and equipment, optimizing office space utilization, and coordinating logistics to guarantee punctual deliveries.
Assist in the organization and execution of office functions and team meetings as needed.
Serve as a key intermediary between HR, Procurement, Operations, and Finance, facilitating seamless coordination for all office-related initiatives.
Serve as the primary representative for guests and external collaborators upon their arrival at the facility.
Maintain the efficiency and organization of daily office functions.
HR Operations Support professionals ensure the seamless functioning of human resources processes by providing administrative assistance, managing employee records, and facilitating efficient HR service delivery. They collaborate closely with HR teams to streamline workflows, address employee inquiries, and maintain compliance with company policies and labor regulations. Responsibilities include processing payroll, updating HR databases, coordinating recruitment activities, and assisting with onboarding and offboarding procedures. Strong organizational skills, attention to detail, and proficiency in HR software are essential, along with effective communication and problem-solving abilities. This role requires a proactive approach to identifying process improvements and ensuring data accuracy across HR systems.
Provide support for employee onboarding and offboarding procedures by handling documentation, configuring systems, and liaising with supervisors as needed.
Facilitate contract renewal processes by managing deadlines, compiling necessary documentation, and conducting follow-up communications.
Assist with the administration of employee benefits, including medical insurance, FIBA, pension plans, and HELD, while maintaining precise and up-to-date records.
Responsibilities include overseeing the management and updating of HR records within the HRIS platform (Personio) while ensuring adherence to all relevant statutory and regulatory obligations.
Provide assistance with payroll-related documentation and support human resources in monitoring employee performance.
Ensure diligent follow-up and seamless coordination of all related activities to maintain efficiency and alignment with established objectives.
Oversee and ensure the timely execution of office and HR-related duties through consistent monitoring and follow-ups.
Consistently facilitate clear and professional communication among employees, supervisors, and external partners to enhance office operations and HR processes.
Provide comprehensive administrative assistance across various departments, ensuring efficient day-to-day operations. Maintain organized filing systems, manage correspondence, and prepare reports as needed. Handle scheduling, coordinate meetings, and support staff with logistical arrangements. Demonstrate strong organizational skills, attention to detail, and proficiency in office software. Excellent communication abilities, both written and verbal, are essential for liaising with internal and external stakeholders.
Prepare, organize, and maintain documentation, files, and reports in accordance with established procedures and standards.
Assist the HR department in the implementation of operational projects and enhancement of existing processes.
What you should bring:
A bachelor’s degree in Human Resources, Business Administration, or a closely related field is required.
With a minimum of three to five years of experience in office administration or human resources administration, you will bring a strong foundation to this role.
Professionals with a proven track record in dynamic settings such as tech startups, nonprofit organizations, or high-velocity business environments are strongly encouraged to apply. This role demands the ability to pivot rapidly in response to evolving demands and emerging challenges. Candidates should demonstrate adaptability as a core competency, having thrived in environments that prioritize agility and responsiveness.
You are driven by the aspiration to leverage your expertise in pursuit of meaningful societal change.
You thrive in a blended role that blends HR responsibilities with operational tasks, embracing the dynamic nature of overseeing both people management and administrative functions rather than seeking a strictly specialized HR position.
Possesses exceptional organizational abilities, adept multitasking capabilities, and refined time management skills to prioritize tasks effectively and meet deadlines with consistency.
Exceptional ability to communicate clearly and effectively, both verbally and in writing, is essential. You must demonstrate strong interpersonal skills, fostering positive and productive relationships with colleagues, clients, and stakeholders at all levels.
Demonstrated expertise in HR information systems like Personio or equivalent platforms, coupled with strong proficiency in Microsoft Office, Google Workspace, and digital collaboration tools including Slack.
Demonstrates meticulous attention to detail while proactively identifying and resolving issues to advance tasks autonomously.
You are someone who demonstrates unwavering reliability and accountability, consistently honoring your commitments, delivering results on time, and assuming full responsibility for both your work and its outcomes.
Thrives in dynamic agile environments characterized by rapidly evolving priorities while maintaining unwavering focus and sustained momentum.
What we offer:
Collaborate with a dynamic and driven team spanning Kenya, Nigeria, and Germany, actively contributing to global efforts aimed at addressing the learning crisis.
With a well-structured financial foundation in place, you’ll be equipped with the stability and tools essential for achieving exceptional performance.
A collaborative atmosphere that encourages constructive feedback, fostering professional and personal development for all team members.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
