We are seeking a motivated professional to join our team in this critical role. The selected candidate will be responsible for overseeing key operational processes while ensuring alignment with organizational objectives. This position requires a strong background in [industry/field, if applicable], along with proficiency in relevant software and tools. The ideal applicant will demonstrate exceptional problem-solving skills, a commitment to teamwork, and the ability to adapt to evolving challenges. Key responsibilities include managing projects, collaborating with cross-functional teams, and maintaining high standards of efficiency and accuracy in all tasks.
The People & Admin Associate plays a pivotal role in maintaining the operational efficiency of the EDU Kenya office while delivering comprehensive administrative support to the People department. This position encompasses a broad range of responsibilities, including ensuring the seamless functioning of the Nairobi office, overseeing logistical coordination, arranging travel arrangements, managing office supplies, and fostering an environment conducive to team productivity. Additionally, the role involves assisting with essential HR administrative functions, such as facilitating employee onboarding and offboarding, administering benefits, managing HRIS records, and tracking employment contracts, among other duties.
What you will do:
We are currently seeking a highly organized and detail-oriented Office Administrator to manage day-to-day operations and ensure the smooth functioning of our office environment. This role requires a minimum of 3 years of experience in office administration, strong proficiency in Microsoft Office Suite, and exceptional communication skills. The successful candidate will be responsible for handling correspondence, maintaining filing systems, coordinating meetings, and providing administrative support to various departments. Additionally, they should possess excellent time management abilities, the capacity to multitask effectively, and a proactive approach to problem-solving. The ideal candidate must also demonstrate a high level of professionalism, discretion, and the ability to work independently with minimal supervision.
Oversee the daily operational management of the office, which includes procuring supplies and equipment, optimizing office space utilization, and coordinating logistics to guarantee punctual deliveries.
Assist in organizing and executing office events and staff meetings to ensure seamless execution and effective coordination.
Serve as a key intermediary bridging communication and coordination among HR, Procurement, Operations, and Finance teams to facilitate office-related processes.
Serve as the primary liaison for guests and external collaborators at the office facility.
Maintain the seamless functioning of daily office operations to uphold an efficient and productive work environment.
HR Operations Support professionals play a critical role in ensuring the smooth functioning of human resources processes, including payroll administration, benefits management, employee records maintenance, and compliance with relevant labor laws. They are responsible for processing routine HR transactions, such as onboarding new hires, managing leave requests, and addressing employee inquiries about company policies. Additionally, they support recruitment efforts by coordinating interviews and preparing offer letters, while also assisting with performance management systems and employee engagement initiatives. Strong organizational skills, attention to detail, and proficiency in HRIS (Human Resources Information Systems) are essential for success in this role, along with the ability to maintain confidentiality and handle sensitive information with discretion.
Provide support for employee onboarding and offboarding procedures by handling documentation, configuring systems, and liaising with supervisors as required.
Facilitate contract renewal processes by managing timelines, preparing necessary documentation, and conducting follow-up communications to ensure timely renewals.
Provide support in the management of employee benefits, including medical insurance, FIBA, pension, and HELD, while maintaining precise and up-to-date records.
Maintain and update HR records within the HRIS platform, specifically Personio, while ensuring adherence to all statutory requirements.
Provide assistance with payroll documentation and collaborate with the HR department to monitor employee performance.
Conduct follow-up activities and coordinate efforts to ensure seamless execution of tasks and projects.
Oversee and pursue the timely execution of office and HR-related tasks through vigilant monitoring and follow-up actions.
You will foster ongoing dialogue with employees, supervisors, and external partners to facilitate seamless office and HR operations.
Provides comprehensive administrative assistance to ensure efficient office operations, handling a variety of tasks such as correspondence management, scheduling, filing, and data entry. Maintains organized records, updates databases, and supports team members with logistical coordination. Strong organizational skills, attention to detail, and proficiency in Microsoft Office Suite are essential. Excellent communication and multitasking abilities are required to handle inquiries and prioritize competing demands effectively.
Provide support in the compilation, organization, and submission of documentation, as well as in the preparation of reports.
Assist in the implementation of operational projects and process improvements under the guidance of HR.
What you should bring:
A bachelor’s degree in Human Resources, Business Administration, or a closely related discipline is required.
A minimum of three to five years of relevant experience in office administration and/or human resources administration is required.
Proven experience in dynamic settings such as tech startups, non-governmental organizations, or other fast-paced environments that demand rapid adaptation and flexibility.
You’re driven by the opportunity to leverage your abilities in pursuit of meaningful social change.
A strong preference for a hybrid role with multifaceted responsibilities is essential, as you seek a position that combines elements of people management with administrative operations rather than focusing solely on HR functions.
Highly developed organizational, multitasking, and time management abilities are essential for success in this role.
Demonstrates exceptional proficiency in communication and interpersonal interactions.
Requires strong expertise in HR platforms like Personio or comparable systems, as well as proficiency in MS Office, Google Workspace, and virtual collaboration tools such as Slack.
Possesses exceptional precision and a proactive mindset, adept at identifying and resolving issues to ensure efficient progress without constant oversight.
You demonstrate reliability and accountability by consistently fulfilling commitments, adhering to deadlines, and assuming full responsibility for both your work and its outcomes.
Excels in agile settings characterized by rapidly evolving priorities, maintaining unwavering focus and sustained momentum throughout dynamic challenges.
What we offer:
Collaborate alongside a dynamic and driven team across Kenya, Nigeria, and Germany, playing a direct role in addressing the worldwide learning crisis.
A robust financial runway is provided, guaranteeing the stability and resources necessary to drive exceptional performance.
We foster an open culture that actively encourages and values feedback, creating opportunities for mutual development and advancement.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
