Our client, a premier telecommunications company, is seeking to appoint an Activation Team Lead to join their team.
Reports directly to the Area Sales Manager, serving as a key member of the sales leadership team to drive regional revenue growth and strategic execution of sales initiatives. This role involves close collaboration with the Area Sales Manager to align daily operations with broader sales objectives, ensuring consistent performance and adherence to company targets. Responsibilities include regular performance tracking, pipeline management, and providing actionable insights to optimize sales strategies within the assigned territory. Additionally, the position requires active participation in team meetings, training sessions, and sales planning activities to support the overall success of the sales organization.
Job purpose
To prioritize retail visits, enhancing brand recognition and improving SIM and Float performance, while ensuring optimal visibility and merchandising at the point of purchase for SOS and Trash agents.
Oversee and execute core duties to ensure operational excellence, including managing daily workflows, maintaining high performance standards, and fostering team collaboration. Implement strategic initiatives to optimize productivity, enhance quality control, and drive continuous improvement across departments. Serve as a liaison between leadership and staff to align goals, resolve challenges, and uphold company policies. Monitor key performance indicators to assess progress, identify areas for enhancement, and recommend data-driven solutions. Ensure compliance with industry regulations, safety protocols, and organizational guidelines while promoting a culture of accountability and innovation.
Effectively oversee the identification and recruitment of Agents, with a focus on mobile money outlets and high-traffic retail stores.
Consistently maintain call rates by making regular visits to SOS and Agents along the designated routes as outlined in the beat plans.
Provide and manage all essential tools required for seamless transactions at SSO and agent outlets, while also conducting comprehensive training sessions for SOS and Trash Agents to ensure adherence to established processes.
Conduct anti-money laundering (AML) training sessions and evaluate agents’ understanding of AML protocols, while also instructing them on Know Your Customer (KYC) procedures in compliance with SIM REG regulations.
Float and stock management responsibilities include monitoring and upholding the 1.5x stock rule for agents, while simultaneously ensuring Sales Support Officers (SOS) maintain sufficient SIM inventory to facilitate seamless new registrations and activations.
We are responsible for establishing and upholding merchandising standards by ensuring the availability of necessary merchandising materials at SOS and Agent outlets.
Seeking candidates with a strong academic foundation and relevant professional experience in the field. Applicants must possess the necessary educational credentials and hands-on expertise to excel in the role. A proven track record of success in similar positions is highly valued, along with specialized skills that align with the job requirements. The ideal candidate will demonstrate both theoretical knowledge and practical application to drive results and contribute meaningfully to the organization.
A Bachelor’s Degree or Diploma in Business, Marketing, or a closely related field is required for this position.
Demonstrated success in van sales or an equivalent sales capacity is required.
Holders of a current, valid driver’s license are required.
Experience
With a minimum of one year of hands-on experience in sales and distribution within the Fast-Moving Consumer Goods (FMCG) or telecommunications (Telcos) sectors, you will bring valuable expertise to this role.
We seek candidates with a strong ability to analyze complex problems and develop innovative solutions. The ideal applicant will demonstrate proficiency in project management, ensuring timely and efficient completion of tasks. Excellent communication skills are essential for collaborating with team members and stakeholders. Experience in [specific industry or field, if applicable] is highly advantageous. The role requires a commitment to continuous learning and adaptability to evolving industry trends. A proven track record in [specific skill or responsibility, if applicable] is preferred.
We prioritize delivering exceptional service by deeply understanding and addressing the needs of our clients. Your dedication to meeting customer expectations will drive our success, ensuring satisfaction through attentive, personalized interactions. This role requires a strong commitment to responsiveness, problem-solving, and maintaining positive relationships to foster long-term loyalty. You will serve as a trusted advisor, actively listening to feedback and proactively resolving concerns to enhance the overall experience.
Able to effectively persuade and negotiate, demonstrating strong interpersonal and communication abilities to reach mutually beneficial agreements and drive desired outcomes.
Networking and cultivating strategic partnerships are essential responsibilities of this role. The ideal candidate will proactively engage with industry stakeholders to establish mutually beneficial relationships. Strong interpersonal skills and the ability to communicate effectively are crucial for fostering collaborations that drive business growth. Previous experience in relationship management or partnership development is highly valued, along with a proven track record of successful networking initiatives.
Analytical thinking is essential for evaluating complex information, identifying key patterns, and developing well-reasoned solutions. It facilitates the efficient resolution of problems by enabling individuals to dissect issues into their fundamental components. Those who excel in this skill often demonstrate strong attention to detail, logical reasoning, and the capacity to interpret data accurately. Employers value analytical thinking for its role in driving informed decision-making, optimizing processes, and ensuring sustainable outcomes in dynamic environments.
Qualified candidates fulfilling the outlined criteria are encouraged to submit their application letter, expected salary, and a comprehensive CV, including a daytime contact number, via email to jobs1@hcsaffiliatesgroup.com. The subject line should clearly indicate the position title, “Activation Team Lead – North Rift.”
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
