Job Purpose
The Team Coordinator provides essential support to the Director of Program Delivery and the Senior Manager of Program Delivery, facilitating meticulous planning, seamless coordination, and flawless execution of program activities throughout Living Goods Kenya.
This position functions as a key coordination and communication hub, fostering collaboration between Strategic Projects Managers (SPMs), Senior Managers, program teams, and cross-functional departments. It guarantees the synchronization of work plans, the effective execution of activities, robust performance monitoring, and the production of precise documentation and reporting across all implementation counties.
This role is pivotal in enhancing operational efficiency, fostering clear communication, and reinforcing risk management protocols while facilitating seamless cross-functional coordination to guarantee the timely execution of program priorities and the effective implementation of key activities.
Oversee and execute critical operational duties to ensure organizational success, including managing daily workflows, maintaining productivity standards, and coordinating cross-functional initiatives. Collaborate with leadership to align departmental objectives with broader business goals, fostering an environment of accountability and continuous improvement. Monitor performance metrics, identify inefficiencies, and implement data-driven solutions to optimize workflows and enhance efficiency. Serve as a liaison between teams, facilitating clear communication and resolving interdepartmental conflicts to maintain cohesive operations. Ensure adherence to company policies, industry regulations, and quality assurance protocols while promoting a culture of safety and compliance. Develop and mentor team members through constructive feedback, professional development opportunities, and performance evaluations to cultivate a high-performing workforce.
The role involves managing program coordination and serving as a liaison between stakeholders to ensure seamless execution of initiatives. Responsibilities include facilitating communication, aligning resources, and maintaining relationships with internal and external partners. Requirements entail strong organizational skills, proficiency in project management tools, and the ability to multitask in a fast-paced environment. Collaboration and problem-solving are essential to drive project success and meet organizational objectives.
Act as the central liaison connecting Strategic Program Managers, Program Excellence Officers, and program teams to ensure seamless collaboration and alignment across all initiatives.
To facilitate cohesive collaboration and maximize effectiveness, integrate and synchronize implementation strategies across all county-level work plans, fostering both operational efficiency and groundbreaking advancements while amplifying overall project impact.
Ensure seamless communication, diligent follow-ups, and meticulous tracking of action items between teams.
Serve as the primary point of contact between the program and key internal departments, including MEL (Monitoring, Evaluation, and Learning), Finance, Grants, Operations, and other relevant teams.
We provide comprehensive assistance in planning and executing projects, ensuring all tasks are completed efficiently and on schedule. This role involves collaborating with cross-functional teams to develop detailed project plans, allocate resources effectively, and monitor progress to identify and mitigate potential risks. Responsibilities include coordinating meetings, tracking deliverables, and maintaining clear communication channels to ensure alignment with organizational objectives. Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are essential. Proficiency in project management tools and methodologies, along with excellent interpersonal and problem-solving abilities, is required to support seamless execution.
Facilitate the preparation, coordination, and alignment of program work plans, project timelines, and activity schedules to ensure efficient execution and progress tracking.
Monitor project milestones and deliverables, identifying potential risks, delays, and obstacles in advance to ensure timely and efficient execution.
Identify, manage, and escalate operational risks that may impact program delivery to ensure proactive mitigation and alignment with organizational objectives.
Orchestrate the organization of staff travel arrangements, leave allocations, and team deployments to ensure seamless operational continuity.
Convene and facilitate meetings, ensuring all relevant stakeholders are engaged and informed throughout the process. Conduct thorough program reviews to evaluate performance, identify areas for improvement, and drive actionable outcomes aligned with organizational objectives.
Plan, organize, and oversee program review meetings on a monthly, quarterly, and as-needed basis, ensuring efficient scheduling and coordination to maintain productive discussions.
Prepare and oversee the development and administration of meeting agendas, supporting documentation, and logistical arrangements.
Compile and consolidate inputs, record detailed discussions, and distribute comprehensive minutes along with assigned action points to all relevant stakeholders.
The individual will assist in the coordination and execution of workshops, seminars, and program-related events to ensure smooth operations and participant satisfaction. Responsibilities include managing logistics, preparing materials, and providing support before, during, and after each event. Strong organizational skills and attention to detail are essential, along with the ability to collaborate effectively with team members and external stakeholders.
Tracks and reports performance metrics comprehensively, ensuring accurate data collection, analysis, and timely dissemination of insights to stakeholders for informed decision-making.
Oversee the monitoring and documentation of essential deliverables, milestones, key performance indicators, and program-related tasks through structured trackers.
Consolidate updates received from Senior Product Managers and Senior Managers into clear, structured reports for leadership review.
Assist in compiling and finalizing internal and donor-related reports to ensure accuracy and timely submission.
Deliver accurate, consistent reports in a timely manner to all relevant teams.
We offer comprehensive administrative and operational support services to ensure smooth and efficient business operations. This role involves managing office procedures, coordinating schedules, maintaining records, and facilitating communication across departments. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in office software, along with the ability to multitask in a fast-paced environment. Responsibilities include handling correspondence, preparing reports, assisting with project coordination, and supporting leadership with strategic initiatives. Experience in administrative roles, particularly in a corporate setting, is preferred.
Coordinate the logistical arrangements for all field operations, stakeholder meetings, and program-related engagements.
Maintain meticulous documentation of onboarding resources, training presentations, progress trackers, and project proposals.
Facilitate meticulous budget tracking and oversee the expenditure and disbursement of funds allocated for program activities.
Maintain accurate documentation, organized filing systems, and meticulous record-keeping to ensure compliance and accessibility of critical information.
Facilitating seamless collaboration and alignment between various departments to synchronize critical dependencies is essential. This role involves managing and overseeing interconnected processes that require cross-functional cooperation to ensure timely and efficient project execution. Responsibilities include identifying potential bottlenecks, mitigating risks, and fostering transparent communication to maintain smooth operational workflows across teams. The position demands strong organizational skills and the ability to prioritize tasks effectively while navigating complex interdepartmental relationships.
Escalation management involves overseeing the resolution of critical or high-priority issues that require immediate attention and coordination across multiple teams or stakeholders. This role demands strong problem-solving abilities, exceptional communication skills, and the capacity to maintain composure under pressure to ensure timely and effective issue resolution. Responsibilities include identifying escalation triggers, delegating tasks to appropriate teams, monitoring progress, and providing clear updates to senior leadership and affected parties. Additionally, the position requires a thorough understanding of escalation protocols, adherence to service-level agreements (SLAs), and the ability to document incidents and resolutions for future reference and continuous improvement.
The role focuses on enhancing organizational knowledge management practices and establishing standardized processes to ensure consistency, efficiency, and accessibility of critical information across the company. Key responsibilities include developing and maintaining knowledge repositories, streamlining documentation procedures, and implementing frameworks that facilitate seamless information sharing among teams. The ideal candidate will possess strong analytical skills, proficiency in information systems, and experience in designing scalable solutions to support continuous improvement initiatives. Additionally, the position requires the ability to collaborate with stakeholders to identify knowledge gaps, align processes with business objectives, and foster a culture of continuous learning and standardization within the organization.
Capture and disseminate program documentation and learning initiatives across all implementation counties to ensure comprehensive knowledge sharing and continuity.
Maintain centralized repositories to store program tools, reports, and resources systematically.
To facilitate the adoption of organizational policies, processes, and standards across various counties, this role involves championing their consistent application and ensuring alignment with overarching objectives.
Facilitate robust internal communication by disseminating key updates, concise briefings, and valuable learning insights to relevant stakeholders.
We are committed to fostering a culture of ongoing enhancement by systematically identifying and implementing opportunities to optimize processes, boost efficiency, and elevate quality standards across all operations. This role requires a proactive mindset, strong analytical abilities, and a track record of driving measurable improvements in performance metrics. Key responsibilities include analyzing current workflows, developing data-driven solutions to eliminate inefficiencies, collaborating with cross-functional teams to test and refine changes, and ensuring sustainable adoption of best practices through training and change management initiatives.
Examine existing coordination and operational processes to uncover inefficiencies, then develop and implement practical, actionable solutions to enhance overall effectiveness.
Assist in the enhancement of program management systems, tools, and processes.
Enhance collaboration, accountability, and program delivery standards to achieve superior outcomes.
Seeking candidates with a minimum of five years of relevant experience in a related field, along with a bachelor’s degree or higher in a pertinent discipline. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving skills. Excellent communication abilities, both written and verbal, are required to collaborate effectively with team members and stakeholders. A proven track record of delivering projects on time and within budget is highly desirable. Familiarity with current trends and best practices in the field is a must.
A bachelor’s degree in public health, Business Administration, Project Management, or a comparable discipline is required.
A minimum of three to five years of professional experience in program coordination, project management, or operations is required.
Individuals should possess demonstrated experience collaborating within matrixed or multi-stakeholder organizational structures.
Proficiency in donor-funded or development program support serves as a beneficial qualification for this role.
Key Qualifications include strong analytical and problem-solving skills, exceptional communication abilities, and a proven track record in project management. Proficiency in industry-specific software and tools is required, along with the ability to work effectively in fast-paced environments. Candidates must demonstrate leadership qualities, adaptability to change, and a commitment to continuous learning. Experience in cross-functional collaboration and stakeholder management is essential, as is a keen attention to detail and a results-driven mindset.
Possesses exceptional planning, organizational, and time management abilities, enabling efficient task prioritization and seamless coordination of responsibilities.
Proven ability to communicate effectively and build strong interpersonal relationships is essential.
Exceptional proficiency in coordinating efforts and managing relationships with stakeholders is essential.
A meticulous approach to detail and precision is essential for accurately tracking and reporting information.
Demonstrates strong critical thinking and the ability to make sound, well-informed decisions.
Highly proactive, resourceful, and solutions-focused professional with a strong ability to anticipate challenges and deliver effective outcomes.
Possesses a strong sense of integrity and demonstrates the capacity to uphold strict confidentiality at all times.
Proven ability to collaborate effectively with multifaceted teams, demonstrating adaptability and strong interpersonal skills to achieve shared objectives in dynamic environments.
We uphold a steadfast dedication to fostering respect, equity, diversity, and inclusion in all aspects of our work and organizational culture.
Excels in dynamic, high-velocity environments requiring flexible and responsive approaches to evolving challenges and shifting priorities.
Success is evaluated based on clearly defined performance metrics and tangible outcomes, ensuring alignment with organizational objectives and strategic priorities. Key indicators include measurable achievements in core responsibilities, contributions to team goals, and adherence to established benchmarks. The role demands consistent delivery of high-quality results, proactive problem-solving, and the ability to adapt to evolving challenges while maintaining efficiency and effectiveness in day-to-day operations.
The position requires seamless collaboration and effective alignment of program workstreams across multiple counties.
Diligent and precise planning, reporting, and documentation are essential to ensure efficiency and accountability throughout all processes.
Professional and effective management of program deliverables involves diligent monitoring and consistent follow-up to ensure timely completion and adherence to established standards. This process requires attentive oversight of deliverable timelines, proactive identification of potential obstacles, and timely communication with stakeholders to maintain alignment and drive progress. By systematically verifying completion status and addressing any deviations promptly, the role ensures that all program objectives are met efficiently and in accordance with organizational requirements.
Efficiently directs and facilitates meetings, evaluations, and program operations to ensure seamless execution.
Enhanced communication and collaboration have been established between Senior Product Managers, Senior Managers, and cross-functional teams to foster alignment and efficiency in project execution.
Proactively identifies and mitigates program risks and operational challenges to ensure smooth execution and minimize potential disruptions.
To apply, please submit your application through the designated method specified in the posting. Ensure all required documents and information are included to facilitate a smooth review process. Should you encounter any difficulties during submission, feel free to reach out for assistance. Timely and complete applications will be given priority consideration.
Please utilize the provided links to submit your application directly on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
