The role encompasses a comprehensive set of duties and responsibilities designed to ensure operational excellence and team success. Key tasks include managing daily operations, overseeing project execution, and maintaining high standards of quality and efficiency. Additionally, the position requires collaboration with cross-functional teams to achieve organizational goals, implementing strategic initiatives, and ensuring compliance with company policies and industry regulations. Strong leadership, problem-solving abilities, and exceptional communication skills are essential to drive performance and foster a productive work environment. The ideal candidate will demonstrate a track record of achieving measurable results while adhering to timelines and budget constraints.
Propel branch growth and enhance profitability through the creation and implementation of strategic business development, sales, and market penetration initiatives aligned with organizational objectives.
Offer strategic direction and management oversight for branch operations, guaranteeing streamlined service delivery, operational efficiency, compliance with corporate policies, and adherence to all applicable regulatory standards.
Maintain a high-quality loan portfolio by implementing prudent credit appraisal techniques, employing effective risk management strategies, and proactively addressing delinquent and non-performing accounts.
Deliver outstanding customer service by cultivating enduring relationships, addressing customer inquiries with urgency, and enhancing service excellence through ongoing refinements.
Lead, guide, and inspire branch employees by providing mentorship, performance evaluations, skill enhancement initiatives, and efficient human resources management to cultivate a top-performing team.
Cultivate an environment characterized by collaboration, responsibility, and adherence to regulations while advancing the organization’s mission, values, and long-term strategic goals.
Bachelor’s degree in Computer Science, Engineering, or a related field is required, along with a minimum of 5 years of professional experience in software development. Proficiency in programming languages such as Java, Python, or C++ is essential, alongside experience with software development methodologies and best practices. Familiarity with database management systems and cloud computing platforms is also necessary. Strong problem-solving skills and the ability to work independently as well as in a team environment are crucial. Excellent communication skills for conveying technical information to non-technical stakeholders are required.
Hold a recognized diploma or bachelor’s degree in sales and marketing, or any field of business, from an accredited institution.
Demonstrated hands-on experience within a Microfinance Institution environment is required.
Candidates should possess a minimum of four years of professional experience in a comparable role.
Maintaining strong communication skills and exhibiting a high degree of professional integrity are essential for this role.
We kindly request applicants to utilize the application method specified by our organization. Candidates are expected to adhere to the outlined procedures for submitting their applications. This may involve completing an online form, sending an email with specific documentation, or utilizing a designated platform. Failure to follow these instructions may result in delays or disqualification from consideration. Ensure all required materials, such as resumes, cover letters, or portfolios, are included in the submission.
We welcome qualified candidates to submit their applications for consideration. Please ensure your application includes a comprehensive resume, a compelling cover letter, and any relevant supporting documents. Applications must be submitted through our designated online portal by the specified deadline. Only complete applications will be reviewed, and candidates may be contacted for further assessment.
Interested applicants are invited to submit their application and an updated curriculum vitae to careers@progressivecr.com, specifying their preferred branch from the provided selection. The submission deadline is set for June 25, 2026.
Qualifications
BA/BSc/HND , Diploma
Experience Required
4 years
