To deliver technical expertise in a pre-sales capacity, engage with clients, sales representatives, bid teams, and commercial departments to comprehensively assess their requirements. Design and propose fully optimized technical and commercial solutions from inception to completion, ensuring alignment with service level agreements, project timelines, and allocated budgets. Validate each proposal for technical feasibility, capacity requirements, and inventory availability to guarantee successful implementation.
As part of this role, you will report directly to the Capacity Planning Manager, ensuring alignment with strategic objectives and operational demands through effective oversight and coordination of capacity-related initiatives. This position requires close collaboration with senior leadership and cross-functional teams to assess resource allocation, optimize workflows, and implement data-driven solutions that enhance productivity and scalability. Key responsibilities include monitoring demand forecasts, analyzing utilization trends, and presenting actionable insights to drive informed decision-making across the organization.
Oversee and execute key responsibilities essential to the role, ensuring alignment with organizational objectives and operational standards. Lead critical tasks that drive efficiency, productivity, and performance across assigned functions. Collaborate with cross-functional teams to deliver high-impact results while maintaining adherence to established policies and procedures. Analyze workflows, identify opportunities for improvement, and implement solutions to enhance overall effectiveness. Manage projects from inception to completion, prioritizing deadlines and resource allocation to meet strategic goals. Maintain open communication channels to foster transparency and accountability within the team and with stakeholders.
Offer technical guidance and assistance in the pre-sales phase to facilitate the sales and provisioning workflows.
Develop technical solutions, encompassing both internal and client-facing documentation, to ensure clarity and precision in communication.
Assess potential problems, concerns, and contractual obstacles, then develop and implement effective mitigation strategies to address them.
Craft detailed technical product descriptions, design robust architectures, and compile comprehensive functionality documentation.
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Develop, implement, and operationalize standards and processes for solution planning and design.
Collaborate on the creation and enhancement of innovative products, assisting in all phases of the development process from initial concept to final launch.
Collaborate with internal teams to develop tailored, high-quality solutions that emphasize technical proficiency, seamless fulfillment, efficient assurance, and accurate billing.
Enhance the effectiveness and productivity of solution development processes to deliver optimal outcomes. Streamline workflows, identify bottlenecks, and implement best practices to accelerate project timelines while maintaining high-quality standards. Collaborate with cross-functional teams to refine methodologies, leverage innovative tools, and optimize resource allocation for improved performance. Ensure alignment with organizational goals while fostering a culture of continuous improvement and measurable results.
Assist in developing ad hoc reports meeting specific, on-demand requirements as necessary.
Collaborate in the creation of technical drawings and documentation to support engineering and design projects.
Assist in auditing and maintaining the integrity of database records and information to ensure accuracy and reliability.
Actively leverage and maintain the integrity of data within OSS/BSS systems to ensure accuracy and reliability.
Minimum qualifications include a bachelor’s degree in a relevant field, such as computer science or engineering, or an equivalent combination of education and experience. At least three years of professional experience in a related role is required, along with proficiency in key programming languages and software development tools. Strong problem-solving skills and the ability to work effectively in a team are essential. Familiarity with industry standards and best practices is also necessary. Excellent communication skills, both written and verbal, are crucial for collaborating with stakeholders and documenting processes. Candidates must be able to adapt to changing priorities and work under deadlines.
A relevant bachelor’s degree or its equivalent is required.
Minimum qualifications include a Bachelor’s degree in a relevant field, coupled with at least three years of hands-on experience in a similar role. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving capabilities. Excellent verbal and written communication skills are required to collaborate effectively with cross-functional teams. Candidates must demonstrate adaptability to evolving priorities and a commitment to continuous learning. Knowledge of current best practices and emerging trends in the field is highly desirable, as is the ability to work independently with minimal supervision while meeting deadlines consistently.
A minimum of eight years of technical expertise within the telecommunications sector is required, including at least five years in a solutions architect capacity or an equivalent position.
Proficiency in service delivery, sales support, network infrastructure, and operations support—or comparable domains—is essential.
Intermediate-level expertise in Transmission technologies is required, including DWDM, OTN, and SDH, along with proficiency in IP networking encompassing Peering, IP Transit, and Layer 2/3 services. Familiarity with Fiber, Colocation, and Subsea network infrastructure is also essential.
Seasoned professionals with extensive hands-on experience and advanced proficiency in Geographic Information Systems (GIS) technologies are sought after for this role. A comprehensive understanding of GIS platforms, analytical methodologies, and spatial data management is required to effectively execute assigned tasks and contribute to project outcomes.
Professionals should possess hands-on experience in the full spectrum of product and technology development, encompassing technical design, production, and delivery processes. Familiarity with fulfillment workflows, quality assurance protocols, and billing methodologies is also essential.
Proficient in crafting and evaluating multiple solution alternatives to comprehensively assess their implications and associated expenditures for the proposed resolution.
Demonstrated proficiency in both written and verbal communication, as evidenced by a strong track record of achievements and professional experience.
Proficient in utilizing Microsoft Visio, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint to enhance productivity and deliver high-quality outputs. Demonstrated expertise in leveraging these tools to create detailed diagrams, process flows, comprehensive reports, dynamic presentations, and advanced data analysis.
Exceptional communication and presentation abilities, with a strong aptitude for distilling complex ideas into clear, concise insights, and effectively conveying critical project details to stakeholders at every organizational tier.
Capable of efficiently managing competing priorities, providing clear guidance, and resolving complex issues within a dynamic and high-pressure setting.
Available to work flexible hours, including evenings and weekends, to ensure client needs are met promptly and effectively.
Seeking a candidate with demonstrated proficiency in relevant areas, including but not limited to project management, data analysis, and stakeholder communication. The ideal applicant will possess a minimum of five years of hands-on experience in a related field, along with strong problem-solving abilities and a track record of delivering measurable results. Familiarity with industry-standard tools and methodologies is essential, as is the ability to adapt to evolving challenges and collaborate effectively within cross-functional teams. A keen attention to detail and a commitment to continuous improvement are also highly valued.
Proficiency in network engineering, with a strong background in designing and planning Transmission or IP networks, is required.
Accomplished history of conceiving and implementing intricate, high-impact solutions.
Proficiency in analyzing the competitive environment surrounding product and service portfolios focused on connectivity solutions is essential.
Attributes
Client-focused professionals who excel at cultivating and maintaining strong relationships are sought after for this role. The ideal candidate will demonstrate a natural ability to connect with clients, understand their needs, and foster long-term partnerships built on trust and mutual benefit. Strong interpersonal skills, emotional intelligence, and a proactive approach to problem-solving are essential to thrive in this position.
We seek a professional who embodies unwavering integrity, honesty, and strong ethical principles.
Seeking a dynamic, highly motivated, and adaptable individual who thrives in a fast-paced environment. The ideal candidate will demonstrate unwavering enthusiasm, a strong sense of commitment, and the ability to pivot seamlessly in response to evolving demands. Flexibility in approach and a willingness to embrace change are essential to success in this role.
Achieving excellence in personnel management, ensuring meticulous accuracy, and maintaining an unwavering attention to detail are essential priorities for this role.
Collaborative professionals thrive by leveraging teamwork and strategic partnerships to deliver impactful outcomes.
Proficiency in analyzing data and synthesizing information from diverse sources is required.
Proficient in English communication with an innate ability to engage effectively with individuals.
Proficient in diagnosing network issues with precision and efficiency.
Qualifications
BA/BSc/HND
Experience Required
8 years
