Crafts detailed job descriptions outlining key duties, required qualifications, and performance expectations to attract suitable candidates. Ensures alignment between role responsibilities and organizational goals while maintaining clarity and compliance with labor regulations. Collaborates with hiring managers to refine position requirements and evaluates applicant qualifications to identify top talent. Monitors job postings for accuracy and updates them as necessary to reflect evolving business needs. Facilitates smooth onboarding by providing new hires with clear expectations and necessary resources for success.
Strategizing, building, and managing websites to ensure optimal performance, security, and user experience are key responsibilities of this role. This includes creating and implementing digital strategies, overseeing the full development lifecycle, and conducting regular updates and maintenance to sustain functionality and relevance.
Develop and implement an innovative web communication strategy to enhance the corporate website(s), child/affiliated sites and pages, as well as the Knowledge Repository, ensuring full alignment with the organization’s mission, goals, and brand identity.
Oversee the development, upkeep, and improvement of the organization’s Drupal and State-based web platforms, guaranteeing their operational integrity, ease of use, and technical performance while maintaining seamless interoperability and integration.
Establish and enforce compatibility and technical benchmarks to guarantee site accessibility for all users, encompassing multilingual support across UNEP web platforms.
Lead the implementation of technical solutions and enhancements for web platforms and the Knowledge Repository, providing guidance to web developers, designers, and service providers throughout the process.
Deliver technical assistance to internal stakeholders and end-users concerning website operations, Knowledge Repository functionality, navigation processes, and content management system utilization.
Troubleshoot technical challenges, bugs, and errors to maintain seamless functionality of the web platforms and Knowledge Repository within the United Nations Environment Program.
Engage with IT support teams or external vendors to resolve intricate technical issues, manage necessary services and subscriptions, and streamline the deployment of new applications.
Business analysis and quality assurance involve evaluating processes, systems, and data to identify opportunities for improvement while ensuring adherence to standards and specifications. This role requires meticulous attention to detail and the ability to interpret complex information to derive actionable insights. Responsibilities include conducting thorough assessments, documenting requirements, and collaborating with stakeholders to align solutions with business objectives. Additionally, the position demands proficiency in analyzing performance metrics, identifying defects or inefficiencies, and recommending corrective actions to enhance overall quality and operational effectiveness.
Conduct business analysis, map processes, and gather requirements to ascertain the needs and priorities of internal stakeholders, subsequently defining the business requirements for websites, campaign sites, and the Knowledge Repository.
Transform business requirements into executable application features, detailed specifications, comprehensive project documentation, and structured work plans.
Develop innovative products and solutions through the application of design thinking methodologies and rapid prototyping techniques.
Act as the central liaison for internal stakeholders, guaranteeing that the web platform and Knowledge Repository’s content and functionality remain aligned with business objectives, overall strategies, and are consistently updated across supported languages.
Collaborate effectively with graphic designers, UX/UI specialists, and content creators to uphold visual consistency, usability, and branding standards throughout the website.
Deliver expert training sessions to team members, content creators, and website users, focusing on content management best practices, CMS operations, website protocols, and template utilization. This initiative aims to deepen understanding of how digital platforms contribute to improved user engagement and the expansion of UNEP’s audience reach.
Crafting and overseeing content strategy and management involves developing and implementing comprehensive plans to ensure consistent, high-quality content that aligns with organizational goals, engages target audiences, and drives measurable outcomes while maintaining brand voice and messaging integrity.
Develop and execute a robust web content strategy that aligns with the organization’s goals and target audience across web platforms and the Knowledge Repository. Establish streamlined workflow processes and a scalable content management system, coordinating the development and implementation of pages and features, as well as editing and translation tasks.
We curate premium content for the website, meticulously verifying its accuracy, appeal, and alignment with brand standards while optimizing it for SEO performance.
Perform ongoing quality assurance checks to verify adherence to branding guidelines, thematic elements, and predefined templates, thereby maintaining cohesive presentation across all web pages through standardized fonts, formatting, icons, images, and layout structures.
Monitor feedback diligently and address it effectively while also improving current sections and spearheading the creation of new, specialized webpages.
Design and implement comprehensive organic and paid digital marketing initiatives that effectively communicate key messages and enhance engagement concerning the triple planetary crisis and associated campaigns.
Develop and execute strategic plans while providing leadership for campaigns distributed across multiple digital platforms, such as search engines, paid search initiatives on Google and Bing, and YouTube.
Monitoring and enhancing performance involves analyzing current operations, identifying inefficiencies, and implementing strategic improvements to ensure optimal functionality and productivity. This includes regularly assessing system outputs, tracking key performance indicators, and executing targeted optimizations to maintain and elevate overall efficiency and effectiveness.
Develop a comprehensive measurement framework to evaluate the effectiveness of web platforms, the Knowledge Repository, individual web pages, and marketing campaigns. Additionally, manage ongoing monitoring and reporting processes to ensure accurate performance tracking.
Utilize analytics tools to track key web platform performance metrics, including traffic patterns, user engagement levels, and conversion rates.
Conduct in-depth data analysis to uncover actionable insights, highlighting trends, opportunities for enhancement in user experience, and strategic avenues to boost traffic and overall business performance.
Responsibilities include managing the reporting process, delivering performance insights on a monthly, quarterly, and annual basis, as well as for targeted campaigns.
Develop and execute optimization initiatives informed by data-driven insights, including A/B testing methodologies, SEO enhancements, and usability refinements, to drive measurable performance improvements.
Perform comprehensive market research and trend analysis to uncover avenues for enhancing web and campaign effectiveness.
Keep abreast of the latest advancements in digital marketing trends and technologies to ensure industry relevance and strategic alignment.
Gathers and evaluates data to detect trends or patterns, delivering insights through visual representations such as graphs, charts, tables, and reports via data visualization techniques, thereby supporting informed planning, strategic decision-making, presentation, and reporting.
Holds an advanced degree from an accredited institution in a related discipline such as education, psychology, or counseling. Demonstrates expertise in instructional design, curriculum development, and assessment methodologies. Maintains current knowledge of educational trends, policies, and best practices through ongoing professional development.
An advanced university degree—specifically a master’s degree or equivalent—in Software Engineering, Computer Science, Information Systems, Communication, Public Information, or a related discipline is mandatory.
A first-level university degree, supplemented by an additional two years of relevant professional experience, may be considered equivalent to an advanced university degree.
A degree or nondegree credential in data analytics, business analytics, or data science is preferred.
Seasoned professionals with a minimum of three years in a relevant field are encouraged to apply, prioritizing candidates with prior experience in [specific industry/role]. The ideal applicant will possess a proven track record of success in [key responsibilities or achievements], along with expertise in [specific skills or tools]. Strong problem-solving abilities and the capacity to thrive in fast-paced environments are essential. Demonstrated leadership or team collaboration experience is highly valued. Proficiency in [industry-relevant software, methodologies, or certifications] is required to excel in this role.
A minimum of five years of progressively responsible experience in developing and managing web and knowledge platforms for a large science-based or related organization is required.
Proficiency in overseeing medium to large-scale technical projects within a multistakeholder setting is essential.
Proficiency in handling content management systems like Drupal and coordinating web content is essential.
Proficiency in overseeing library or knowledge systems, particularly the technical administration of repository software like Space, is essential.
A minimum of two years of proven experience in leading a cross-functional team is required, encompassing accountability for strategic planning, performance oversight, and the successful execution of deliverables.
A proven track record in digital media strategy, transformation initiatives, and campaign development, along with expertise in public information dissemination, is essential.
Proficiency in leading change management efforts within the United Nations framework or comparable international bodies is advantageous.
Proficiency in at least one project management tool, such as Microsoft Project, is preferred.
A minimum of two years, or more, of relevant experience in data analytics or a comparable field is preferred.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
