Our client, a rapidly expanding mid-sized freight forwarding firm based in Nairobi, excels in the transportation of air and sea cargo from major global hubs such as Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. Their operations encompass the monthly movement of 80 to 100 tonnes of air freight, encompassing both commercial and personal consignments, alongside the daily dispatch of one 40ft container. They deliver comprehensive end-to-end solutions, ensuring full visibility from warehouse intake through customs clearance and culminating in final delivery.
A seasoned and visionary Chief Executive Officer (CEO) is required by the organization to assume full operational leadership, enhance existing processes, and spearhead the upcoming expansion phase.
Oversee and execute a comprehensive range of duties aligned with the position’s core objectives, ensuring alignment with organizational goals. Engage in strategic planning, process optimization, and cross-functional collaboration to drive efficiency and productivity. Maintain accountability for key performance indicators, delivering measurable results in line with established benchmarks. Foster a culture of continuous improvement by identifying opportunities for innovation and implementing best practices across all operational areas. Serve as a pivotal point of contact for stakeholders, facilitating clear communication and alignment on project milestones and deliverables. Ensure adherence to industry regulations, company policies, and quality standards while fostering a safe and compliant work environment.
Oversee all seven departments, including Sales, Customer Service, Transport, Marketing, Call Centre, Warehouse, and Operations, to ensure cohesive and efficient organizational performance.
Drive revenue growth of 20-30% annually while simultaneously enhancing profitability margins.
Enhance client experience by ensuring faster resolution of delays, breakages, and claims.
Responsibilities include managing air freight operations, overseeing sea container logistics, supervising warehousing activities, coordinating transportation services, and ensuring seamless customs clearance processes.
Establish robust international alliances while integrating technological solutions designed to enhance tracking capabilities and operational efficiency.
A Bachelor’s degree in Education, a related field, or equivalent professional experience is required for this position. Additionally, X years of relevant teaching, administrative, or instructional support experience is necessary to effectively fulfill the role’s demands.
A minimum of 10 to 15 years of expertise in freight forwarding and logistics is essential, particularly with a deep proficiency in air freight and containerized sea freight operations.
With a minimum of five years of experience in executive leadership capacities—such as General Manager, Director, or Chief Executive Officer—where direct Profit & Loss oversight was a core responsibility—you have honed strategic decision-making skills and demonstrated accountability for financial outcomes.
Demonstrated expertise in delivering exceptional client service and driving operational enhancements within logistics operations.
Proficiency in navigating the Kenyan and East African regulatory frameworks, including familiarity with the Kenya Revenue Authority (KRA), Kenya Ports Authority (PA), and Kenya Bureau of Standards (KEYS), is essential.
A bachelor’s degree in business, logistics, or a closely related field is essential; possessing an MBA or certifications such as CULT or FIAT would further enhance your qualifications.
Core strengths encompass strategic planning, operational leadership, and cross-functional collaboration, ensuring alignment with organizational objectives. Essential requirements include a minimum of five years in a managerial capacity, a proven track record in process optimization, and proficiency with enterprise software solutions. Key responsibilities involve directing team performance, driving efficiency improvements, and fostering a culture of accountability and innovation. Additionally, the role demands strong analytical skills, exceptional communication abilities, and the capacity to lead initiatives that enhance productivity and profitability.
Exceptional ability to lead and inspire teams, fostering a collaborative and high-performance culture while driving organizational success through strategic vision and decisive action.
Good commercial acumen.
Exceptional ability to analyze complex situations and develop effective solutions is essential. Demonstrates strong analytical thinking and the capacity to resolve challenges efficiently.
Proven ability to effectively lead and develop diverse teams, fostering a collaborative and high-performing work environment. Demonstrated expertise in coaching, motivating, and resolving conflicts to enhance employee engagement and productivity. Strong interpersonal skills with a capacity to communicate clearly, adapt leadership styles, and build trust across all levels of an organization.
Maintains unwavering ethical standards and demonstrates honesty in all professional interactions. Exhibits a strong commitment to transparency, accountability, and adherence to moral principles in decision-making processes and workplace conduct.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
