To fulfill the core responsibilities of this position, the candidate will be tasked with executing essential functions that drive organizational success. The role demands a professional capable of addressing key objectives, including strategic planning, team oversight, and operational efficiency. Applicants must demonstrate expertise in relevant industry practices, possess strong analytical skills, and exhibit proficiency in project management to meet evolving business demands.
To prioritize in-store visits aimed at enhancing retailer familiarity and improving SIM and Float performance, while ensuring prominent visibility and effective merchandising at the point of purchase for SOS and Trash agents.
Oversee and execute critical operational tasks, ensuring alignment with organizational objectives and adherence to established protocols. Develop and implement strategies to enhance efficiency, productivity, and quality across all assigned functions. Collaborate with cross-functional teams to identify opportunities for improvement, streamline processes, and mitigate potential risks. Monitor performance metrics rigorously, analyzing data to inform decision-making and drive continuous enhancement. Provide leadership and guidance to team members, fostering a culture of accountability, innovation, and professional growth. Ensure compliance with industry regulations, internal policies, and best practices to maintain operational integrity and stakeholder trust. Prepare comprehensive reports and presentations to communicate progress, challenges, and strategic recommendations to senior management.
SSO & Agent Recruitment & Mapping – Responsible for identifying and recruiting Agents, with a focus on mobile money outlets and high-traffic retail stores.
Regularly conduct visits to SOS and agents following approved route plans (beat plans) to ensure coverage and adherence to schedule.
Provide essential transaction tools to SOS and agent outlets, ensuring all necessary resources are available, while delivering comprehensive training on established processes.
Provide AML training to agents, focusing on Anti-Money Laundering (AML) protocols and Suspicious Signal Orders (SOS), with an emphasis on Know Your Customer (KYC) processes as they pertain to SIM REG compliance.
Float and stock oversight encompasses the vigilant monitoring and enforcement of the 1.5x stock rule for agents, alongside ensuring sales support officers (SOS) maintain sufficient stock of SIM cards to facilitate new registrations and activations seamlessly.
Develop and uphold merchandising standards by ensuring the availability of merchandising materials at SSO and Agent outlets.
Qualified candidates must possess an advanced degree in a relevant field, coupled with substantial professional experience in a comparable role. Additionally, applicants should demonstrate expertise in specific technical skills, such as data analysis or project management, and hold certifications where applicable. Strong communication abilities, both written and verbal, are essential, along with a proven track record of leadership and strategic decision-making. Familiarity with industry regulations and compliance standards is also required.
A Bachelor’s or Diploma in Business, Marketing, or a related discipline is required for this role.
Experienced professionals with a proven track record in the relevant field are encouraged to apply for this opportunity. Candidates should bring at least three years of hands-on experience in a comparable role, demonstrating expertise through successful project completions and measurable achievements. Familiarity with industry-standard tools, methodologies, and best practices is essential, along with the ability to adapt to evolving technologies and business needs. Strong problem-solving skills, attention to detail, and a commitment to delivering high-quality results are required.
This position requires a minimum of one year of direct experience within a sales or distribution capacity, preferably in the FMCG or telecommunications sectors.
We seek a candidate who demonstrates proficiency in key competencies essential for success in this role. The ideal individual must exhibit strong analytical abilities, effective communication skills, and the capacity to work collaboratively within cross-functional teams. Additionally, the position requires a proactive approach to problem-solving, a commitment to continuous learning, and the ability to manage multiple priorities in a dynamic work environment. Experience with relevant tools and technologies, as well as a proven track record in delivering measurable results, are highly desirable. The ability to adapt to changing circumstances and maintain a results-driven mindset will be critical to achieving organizational goals.
We are seeking a customer-focused professional dedicated to delivering exceptional service and building strong client relationships. The ideal candidate will prioritize understanding and addressing customer needs, ensuring high levels of satisfaction through attentive and personalized interactions. This role requires a proactive approach to problem-solving, a commitment to continuous improvement, and the ability to adapt to evolving customer expectations. Strong communication skills, empathy, and a results-driven mindset are essential to thrive in this position.
Accomplishes objectives through adept persuasion and strategic negotiation, effectively aligning stakeholder interests to secure favorable outcomes while fostering collaborative agreements. Demonstrates strong interpersonal communication, emotional intelligence, and the ability to navigate complex discussions with diplomacy and tact. Proactively identifies opportunities to drive consensus, resolve conflicts, and build mutually beneficial relationships, ensuring alignment with organizational goals.
Networks and strategic alliances are developed and nurtured to enhance collaboration and mutual growth.
Analytical Thinking
We seek individuals who demonstrate strong analytical abilities, capable of dissecting complex problems and deriving logical solutions. Candidates must exhibit keen attention to detail and the capacity to synthesize large volumes of data into actionable insights. Proficiency in identifying patterns, drawing conclusions, and making data-driven decisions is essential, as is the ability to communicate findings clearly and persuasively to stakeholders. Prior experience in analytical roles, whether through academic projects, internships, or professional work, is highly valued. Familiarity with analytical tools, methodologies, or frameworks will be advantageous.
Applicants who fulfill the specified criteria are invited to submit their application letter, expected salary, and a comprehensive CV, including a daytime contact number, to jobs1@hcsaffiliatesgroup.com. The email subject line should include “TDR SI AYA TOWN,” and candidates must clearly state their preferred location in the application.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
