Role Purpose
The QA Associate is responsible for maintaining the quality and dependability of KNOPS IT applications, with a specialized emphasis on financial management systems and HIPAA-compliant solutions, by implementing thorough testing methodologies to support successful project deliveries and enhance organizational operational efficiency. This position requires close coordination with development teams, finance business stakeholders, and solutions designers to detect and address defects, verify financial data accuracy, refine testing procedures, and foster a quality-focused culture within the IT Group.
Functions / Key Results Expected
We are seeking a meticulous Software Tester to design, implement, and execute comprehensive test plans, ensuring the reliability, functionality, and performance of our software products. Your responsibilities will include identifying and documenting software defects, verifying fixes, and collaborating with development teams to enhance product quality. You must possess strong analytical skills, proficiency in test automation tools, and a deep understanding of both manual and automated testing methodologies. Experience with test management systems, bug-tracking software, and Agile/Scrum environments is required. Additionally, you should be adept at writing clear, detailed test cases, scripts, and reports to support continuous improvement initiatives.
Collaborate closely with Product Managers and Solutions Designers to gain a comprehensive understanding of both business and functional requirements necessary for crafting effective test cases.
Develop and implement comprehensive test cases aligned with specified requirements and user stories, ensuring timely and high-quality execution throughout the process.
Conduct end-user testing in alignment with the given requirement specifications and user stories.
Evaluate user stories, use cases, and requirements to ensure they are valid and feasible.
Deliver consistent, clearly articulated feedback—both written and verbal—to development teams, business analysts, product owners, and end users.
Communicate any identified test schedule discrepancies or testing-related risks promptly to the QA Team Lead to ensure proactive risk mitigation and alignment with project timelines.
Conduct software testing utilizing suitable methodologies and contribute to the validation of data integrity.
Employ AI-driven technologies to streamline the development of test plans, scenarios, and associated documentation.
Collaborate closely with development team members to accurately identify and replicate bugs and errors reported by end users.
Conduct comprehensive software testing across all stages, including System, Integration, and Regression, for IT applications within KNOPS.
Collaborate with team members in development and business analysis to accurately assess project scope and deliver unbiased feedback.
Serve as a secondary tester supporting diverse functional domains beyond the designated primary scope of responsibility.
Ensure the precision and reliability of financial data by thoroughly tracing transactions from initiation to completion, verifying the accuracy of General Ledger postings, the balance of debits and credits, and the reconciliation across all relevant modules.
Test the closing procedures at the end of each accounting period—including month-end, quarter-end, and year-end—to confirm the reliability of the financial statements and management reports generated.
Examine financial system audit trails to confirm their completeness and accuracy, ensuring adherence to International Public Sector Accounting Standards (IPSA) and internal financial control protocols.
Evaluate the functionality of multi-currency transaction processing systems, focusing on the implementation of exchange rates, adherence to rounding regulations, and seamless currency conversion across integrated financial modules.
Conduct thorough testing of financial data migration processes, ensuring the integrity of opening balances, historical transaction records, and cutover precision is meticulously validated.
Evaluate the efficacy of user access controls and segregation of duties (Sod) configurations within financial systems, ensuring full compliance with established financial governance principles and rigorous audit standards.
We develop and implement automated testing solutions to enhance software quality and efficiency. Additionally, we identify and execute process improvements to optimize workflows and productivity.
Facilitate the deployment and integration of automated software testing frameworks to ensure robust and efficient validation processes.
Develop strategies to enhance testing efficiency and streamline root cause analysis processes.
Design and validate testing frameworks capable of accommodating the growing intricacy of KNOPS IT applications. Implement and oversee tools that ensure robust test coverage and efficient execution across evolving IT systems.
Diligently assess software testing processes and procedures to uncover potential risks and opportunities for enhancement.
Remain informed about the latest guidelines, policies, and documentation to enhance your comprehension of testing methodologies and industry best practices.
We seek a skilled professional to oversee the development, implementation, and maintenance of our organization’s knowledge management systems. The ideal candidate will possess expertise in designing frameworks that facilitate the collection, organization, storage, and dissemination of critical information across teams. Responsibilities include establishing best practices for knowledge sharing, ensuring data accuracy and accessibility, and integrating technological solutions to streamline workflows. Additionally, the role requires strong analytical skills to assess knowledge gaps, along with the ability to train and mentor staff on effective knowledge utilization. A background in information systems, library science, or related fields is preferred, along with proficiency in relevant software and tools. The position demands meticulous attention to detail and a commitment to fostering a culture of continuous learning and collaboration.
Contribute to the QA team’s knowledge-sharing initiatives by pinpointing key successes and failures to enhance collective learning and growth.
Facilitate seamless collaboration among IT internal teams by maintaining proactive communication with all IT personnel to ensure continued operational effectiveness.
Collaborate with the team to establish and document standardized quality assurance procedures, ensuring consistency and efficiency in operations across the organization.
Seeking a candidate with a strong background in relevant technical or soft skills, including proficiency in industry-standard tools and methodologies. The ideal applicant will demonstrate exceptional problem-solving abilities, effective communication skills, and a proven track record of delivering high-quality results. Experience in [specific field or role] is required, along with the capacity to work collaboratively in a dynamic team environment. Familiarity with [specific software, frameworks, or processes] is highly desirable, and the ability to adapt to evolving project demands is essential. A commitment to continuous learning and professional development is also expected.
Agile methodologies, financial systems, regression testing, software testing, test automation, and test case design are all areas of expertise required for this role. The position demands a strong understanding of iterative development processes, familiarity with financial software ecosystems, and proficiency in verifying system stability through regression testing techniques. Additionally, the candidate must possess comprehensive skills in software testing methodologies, the ability to automate test procedures, and experience in crafting detailed test cases to ensure comprehensive coverage and accuracy.
We seek candidates who excel in problem-solving, demonstrate strong analytical skills, and possess the ability to work effectively in team environments. Proficiency in project management, adaptability to changing priorities, and exceptional communication skills are essential. The ideal candidate will exhibit leadership qualities, a customer-centric mindset, and a commitment to continuous learning and professional development. Experience in [specific industry, if applicable] is preferred, along with a track record of delivering measurable results in previous roles. Familiarity with relevant software, tools, or methodologies is a plus.
Demonstrates unwavering respect for all individuals, fostering an inclusive environment by thoughtfully addressing differences and inspiring others to embrace diversity. Consistently adheres to organizational and ethical guidelines while upholding the highest standards of integrity. Serves as a proactive advocate for diversity and inclusion within the workplace.
Serves as an inspiring example, fostering a collaborative and supportive team environment. Works closely with colleagues to facilitate their professional growth. For those in leadership roles: Provides strong, motivational direction, guiding and empowering teams to achieve success through adaptable leadership approaches.
Demonstrates a clear comprehension of how their position influences all stakeholders and consistently prioritizes the needs of the end beneficiary above all else. Establishes and nurtures robust external partnerships, serving as a reliable and effective collaborator for others, where applicable to the role.
Demonstrates proficiency in developing strategic solutions to achieve objectives, whether working independently or guiding others. Prioritizes excellence by ensuring meticulous attention to quality across all tasks. Proactively identifies and pursues opportunities to drive progress. Recognizes the importance of resource stewardship in amplifying the positive outcomes for those we serve.
Embraces adaptability and thrives in dynamic, high-pressure environments by adjusting strategies to meet evolving demands. Consistently evaluates experiences to refine personal conduct and enhance performance, maintaining steadiness and reliability regardless of challenges. Actively seeks opportunities for ongoing growth and development to ensure sustained excellence.
Analyzes data and potential solutions to make informed, practical decisions, employing an objective and reasoned methodology while carefully considering risks. Leverages innovation and creative thinking to effectively resolve challenges.
Conveys thoughts and information with clarity, precision, and transparency, demonstrating sensitivity to the perspectives and needs of others. Engages in attentive listening while willingly exchanging expertise. Resolves disagreements constructively by bridging opposing viewpoints and identifying shared solutions.
Bachelor’s degree in accounting, finance, business administration, or a related field is required. Candidates must possess a minimum of three years of relevant professional experience. Proficiency in financial software and advanced Excel skills are essential. Strong analytical abilities and meticulous attention to detail are also required. Excellent communication and interpersonal skills are necessary to collaborate effectively within the team.
Required
Secondary education or an equivalent qualification, coupled with six years of pertinent professional experience, is required for this position.
A bachelor’s degree, or its equivalent, in Computer Science or Information Technology is required, along with at least two years of pertinent professional experience.
QA Testing Certification is a mandatory requirement for this position.
Desired
Proven experience in a relevant field is required, with a minimum of three years in a related position strongly preferred. Candidates should possess a solid background in pertinent industry practices and methodologies, demonstrating expertise through successful project completions or operational achievements. Familiarity with key industry standards, tools, or technologies is essential, along with the ability to apply this knowledge effectively in a professional setting. A track record of delivering measurable results and contributing to organizational goals will be highly advantageous.
Required
A minimum of six years of experience in the software industry, specifically in software and web-based testing, is mandatory. Alternatively, candidates with a Bachelor’s degree or university qualification may qualify with at least two years of relevant software and web-based testing experience.
A solid grasp of various testing methodologies and approaches is essential.
Proficiency in test automation and SQL is essential.
A strong background in crafting well-structured test cases, conducting thorough end-user testing, meticulously documenting findings, and effectively communicating test results is essential.
A background in, or a keen enthusiasm for, leveraging Generative AI tools—such as Claude, Gemini, or Copilot—to streamline test case development and execution is essential.
Proficiency in testing financial management or ERP systems, such as Oracle, SAP, or comparable platforms, within Finance, Accounting, or Public Sector environments, is essential.
A strong grasp of fundamental accounting principles is essential, including expertise in double-entry bookkeeping, the chart of accounts, general ledger structure, and period-end close processes.
Desired
Individuals with prior experience in Payroll, Human Resources, or Project Management modules are strongly encouraged to apply.
Proficiency in tracing and reconciling financial transactions from initiation to completion across interconnected modules, including Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets, is essential.
Proficiency in audit trail prerequisites, segregation of duties protocols, and financial internal control frameworks within ERP systems is essential.
Knowledge of or prior experience with IPSA (International Public Sector Accounting Standards), or alternative public sector financial reporting frameworks, is advantageous.
Proficiency in handling diverse testing and project complexities is essential, along with a solid grasp of software methodologies or frameworks, including Waterfall, Agile, and PRINCE2.
Proven track record of collaboration within international institutional environments is required. Candidates must demonstrate prior engagement in multinational or intergovernmental settings, showcasing adaptability to diverse cultural and operational frameworks. Familiarity with multilateral processes, cross-border coordination, and diplomatic protocols is highly advantageous.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
2 - 6 years
