Rivet Software & Systems LTD is actively searching for a proactive and technically adept POS & ERP Software Training/Sales Executive to strengthen our growing team.
The successful applicant must demonstrate a strong enthusiasm for technology, customer training, software demonstrations, and sales initiatives. Responsibilities include delivering client training sessions on our POS and ERP systems, leading product demonstrations, assisting with system implementations, and contributing to the expansion of our customer base.
Oversee a range of essential functions including project management, stakeholder liaison, and strategic planning to ensure objectives are met efficiently. Develop and implement policies, procedures, and best practices to enhance operational performance and maintain compliance with relevant standards. Collaborate with cross-functional teams to drive innovation, resolve challenges, and optimize workflows for maximum productivity. Monitor key performance indicators, prepare detailed reports, and present findings to senior leadership to inform data-driven decision-making. Lead training initiatives, mentor team members, and foster a culture of continuous improvement to support organizational growth and development.
Experienced professionals are sought to provide thorough training to customers on both POS and ERP software systems, ensuring they fully understand system functionalities and operational workflows.
Deliver engaging software demonstrations, deliver informative presentations, and conduct comprehensive product walkthroughs to showcase features and functionalities effectively.
Facilitate the deployment of software solutions and streamline client onboarding initiatives to ensure seamless integration and operational readiness.
Provide technical assistance to clients by facilitating setup processes, diagnosing and resolving technical issues, and delivering comprehensive user support services.
Cultivate enduring connections with customers and ensure ongoing engagement to foster loyalty and satisfaction.
Conduct on-site visits to client locations to deliver training sessions and provide technical assistance as needed.
We are seeking an experienced professional to join our team, and we require an individual with a proven track record in the field. The ideal candidate must possess strong analytical skills, exceptional communication abilities, and proficiency in relevant software tools. Additionally, they should have a minimum of five years of hands-on experience in a similar role, along with a bachelor’s degree in a related discipline. Familiarity with industry regulations and compliance standards is essential, as is the ability to work independently while managing multiple priorities effectively.
A Bachelor’s or Associate’s degree in Business Administration, Sales & Marketing, Marketing, or Business is required.
We are seeking a candidate with a strong background in business management, entrepreneurship, or a closely related discipline to contribute to our dynamic team. Proficiency in these areas will enable you to effectively drive strategic initiatives and foster innovative solutions that align with our organizational objectives.
Individuals with a keen enthusiasm for technology, software sales, and customer training are encouraged to apply.
Exceptional proficiency in both oral and written communication, along with the ability to deliver compelling presentations, is required.
Accomplished professionals in sales and customer relationship management excel in cultivating connections, fostering loyalty, and driving revenue growth through strategic engagement and exceptional service delivery. Individuals in this role leverage strong interpersonal abilities and a consultative approach to identify client needs, negotiate mutually beneficial agreements, and maintain long-term partnerships. Proficiency in communication, problem-solving, and solution-oriented strategies ensures the ability to meet and exceed performance targets while enhancing customer satisfaction and retention.
Maintains a polished appearance and demonstrates a consistently upbeat and professional demeanor.
Proficient in written and verbal communication, with a strong command of English and the ability to convey complex ideas clearly. Demonstrated expertise in project management, including planning, execution, and oversight of deliverables within specified timelines. Adept at utilizing advanced software tools and data analysis techniques to inform decision-making. Experience in cross-functional collaboration, fostering teamwork to achieve organizational objectives. Knowledge of industry-specific regulations and compliance standards is essential. Ability to analyze market trends and provide strategic recommendations to senior leadership.
We seek a dedicated Customer Support professional to deliver exceptional service, ensuring prompt resolution of inquiries and fostering client satisfaction. Your responsibilities will include addressing customer concerns via phone, email, or chat, troubleshooting technical issues, and providing accurate product information. Additionally, you will document interactions in our CRM system, identify recurring issues to recommend process improvements, and collaborate with cross-functional teams to enhance service quality. A strong background in customer service, excellent communication skills, and proficiency with support tools are essential. Familiarity with troubleshooting common technical problems is a plus.
Skilled in diagnosing and resolving technical issues efficiently, you will provide expert support to ensure seamless system functionality. Your responsibilities will include identifying hardware or software malfunctions, analyzing error logs, and implementing corrective measures to restore operations promptly. Strong analytical abilities and a methodical approach are essential to troubleshoot complex problems across various platforms. Experience with diagnostic tools and a deep understanding of IT infrastructure will be critical to your success in this role.
We are seeking a skilled professional to handle sales initiatives and negotiate agreements. The ideal candidate will possess strong interpersonal skills and the ability to close deals effectively. Responsibilities include identifying and pursuing new business opportunities, managing client relationships, and ensuring customer satisfaction. Additionally, the role requires a deep understanding of market trends, competitive analysis, and strategic planning. Proficiency in CRM tools and negotiation techniques is essential. A proven track record in sales and a results-driven mindset are highly valued.
Proficient verbal and written communication abilities, along with the capacity to articulate ideas clearly and persuasively, are essential. The role demands the skill to deliver engaging presentations to diverse audiences, ensuring comprehension and impact. Strong interpersonal skills facilitate effective collaboration, enabling the conveyance of complex information in an accessible manner.
Qualified applicants are encouraged to submit their CV to admin@risetsystems.com, with the job title included in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
