Rivet Software & Systems LTD is in search of a driven and technically proficient POS & ERP Software Training / Sales Executive to strengthen our growing team.
The successful applicant must exhibit a strong enthusiasm for technology, customer training, software demonstrations, and sales. Key responsibilities include delivering client training sessions on our POS and ERP systems, performing product demonstrations, assisting with system implementations, and contributing to the expansion of our customer base.
Oversee key operational duties, ensuring alignment with organizational objectives and maintaining high performance standards. Develop and implement strategies to enhance efficiency, productivity, and quality across all processes. Collaborate with cross-functional teams to identify opportunities for improvement and drive sustainable growth. Monitor progress through performance metrics, adjusting approaches as needed to meet evolving business demands. Foster a culture of accountability, innovation, and continuous learning within the team.
We provide comprehensive training to customers on the implementation and utilization of Point-of-Sale (POS) and Enterprise Resource Planning (ERP) software systems, ensuring they gain the necessary skills for effective system operation.
Deliver engaging software demonstrations, deliver compelling presentations, and facilitate comprehensive product walkthroughs to showcase key features and functionalities effectively.
Assist in deploying software solutions and facilitate the integration of new users into the system.
Provide clients with guidance on installation, resolve technical issues, and deliver responsive assistance to address their inquiries.
Develop and nurture enduring customer connections through consistent engagement and exceptional service.
Professionals in this role travel to client locations to deliver hands-on training sessions and provide technical assistance as needed.
Bachelor’s degree in Computer Science, Information Technology, or a related field is required. Proficiency in programming languages such as Java, Python, or C++ is essential. A minimum of three years of hands-on experience in software development is necessary. Experience with cloud platforms like AWS, Azure, or Google Cloud is preferred. Excellent problem-solving abilities and strong communication skills are also required.
A Bachelor’s or Diploma in Business Administration, Sales & Marketing, Marketing, or Business is required for this role.
Management, Business Administration, or a closely related discipline in the realm of commerce and enterprise.
Individuals with a demonstrated enthusiasm for technology, expertise in software sales, and a commitment to customer training are encouraged to apply.
Exceptional verbal and written communication skills, coupled with the ability to deliver compelling presentations, are essential for this role.
Proven ability to drive sales and cultivate strong customer relationships is essential. Candidates must demonstrate exceptional interpersonal skills and a track record of fostering long-term client loyalty. Knowledge of sales strategies and customer engagement techniques is required to meet and exceed performance targets.
Maintaining a polished demeanor and exhibiting an optimistic outlook are essential, as is demonstrating a professional presence and fostering a constructive attitude in all interactions.
Proficient in strategic planning, budget management, and data-driven decision-making, with a strong aptitude for leadership and team collaboration. Experience in project management, risk assessment, and process optimization is essential. A solid background in financial analysis, market research, and compliance with regulatory standards is required. Excellent communication skills, both written and verbal, are necessary to articulate complex ideas to stakeholders. Proficiency in industry-specific software, analytical tools, and data visualization platforms is mandatory. A commitment to continuous learning and adaptability in a fast-paced environment is expected.
We seek a dedicated professional to deliver exceptional customer support, addressing inquiries and resolving issues promptly to ensure high levels of client satisfaction. The ideal candidate will possess strong communication skills, a patient demeanor, and the ability to troubleshoot problems efficiently across various channels, including phone, email, and chat. Proficiency in CRM software and prior experience in a customer-facing role are required, along with a commitment to maintaining accurate records and adhering to company policies. Responsibilities include handling escalated support cases, collaborating with cross-functional teams to improve service quality, and contributing to a positive customer experience through proactive solutions.
Technical troubleshooting involves diagnosing, identifying, and resolving complex issues within systems, networks, or software to ensure optimal functionality and minimal downtime. Professionals in this role must possess a strong foundation in IT principles, problem-solving skills, and the ability to analyze technical data to pinpoint root causes. Responsibilities include performing system diagnostics, implementing corrective measures, and documenting solutions for future reference. Familiarity with hardware, operating systems, and troubleshooting tools is essential, along with the capacity to work under pressure to restore services efficiently.
Dedicated professionals in this role will focus on cultivating client relationships, identifying business opportunities, and securing agreements through strategic negotiation techniques. Key responsibilities include prospecting new leads, presenting tailored solutions, and closing deals to meet or exceed sales targets. Candidates must demonstrate strong interpersonal skills, a results-driven mindset, and proficiency in CRM tools. A proven track record in sales, negotiation experience, and the ability to work independently are essential requirements for success in this position.
Proficient communication and presentation abilities are essential for effectively conveying complex information clearly and persuasively. Candidates must demonstrate strong verbal and written skills to articulate ideas, engage audiences, and foster meaningful interactions. The ability to tailor messaging to diverse stakeholders and adapt to various communication styles is critical. Additionally, exceptional presentation skills are required to deliver compelling talks, whether in formal settings or informal discussions, ensuring audience comprehension and retention.
Candidates who meet the qualifications are encouraged to submit their CV to admin@risetsystems.com, with the job title included in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
