Greet and accommodate guests with a warm, courteous, and professional demeanor, ensuring they are comfortably seated in a timely manner.
Present menus to guests while detailing menu offerings, highlighting daily specials, and outlining current promotions to ensure a comprehensive understanding of available choices.
Receive customer orders for food and beverage items with precision and attention to detail.
Respond to customer inquiries and complaints in a timely manner, ensuring all issues are addressed promptly and satisfactorily.
Deliver food and beverages promptly while adhering to established service protocols and maintaining high standards of presentation and hygiene.
Verify that all orders are delivered accurately and punctually.
Ensure guest satisfaction by actively checking on them during meals.
Prepare tables by clearing them and setting them up for new guests.
Prepare and present a diverse selection of cocktails, mocktails, and beverages to guests with precision and care.
Develop original beverage concepts and craft seasonal cocktail offerings.
Prepare beverages in strict adherence to established recipes and quality benchmarks to maintain consistency and excellence in every serving.
Interested and suitably qualified applicants are invited to submit their CVs via email to recruitment@excelon.co.ke, with the position name clearly indicated in the subject line.
Qualifications
Diploma
Experience Required
2 - 3 years
