We are seeking a detail-oriented professional to manage and enhance our storefront operations, ensuring an engaging and seamless customer experience. This role involves overseeing visual merchandising, maintaining store cleanliness, organizing product displays, and ensuring inventory is accurately represented on shelves. Additionally, you will monitor sales trends, assist with promotional setups, and collaborate with the marketing team to align storefront strategies with brand objectives. The ideal candidate should possess strong organizational skills, a keen eye for design, and the ability to work efficiently in a fast-paced retail environment. Proficiency in retail software and basic knowledge of inventory management are required, while previous experience in visual merchandising or retail operations is highly preferred.
Respond to customer inquiries in a timely and courteous manner, ensuring all questions are addressed with professionalism and care.
Process payments accurately while maintaining meticulous records of sales transactions to ensure full accountability.
Ensure the storefront, products, and refill area are consistently kept clean and well-organized at all times.
Monitor stock levels and oversee the flow of inventory to ensure accurate record-keeping and efficient distribution. Support warehouse operations by maintaining organized inventory records and collaborating with procurement teams to prevent shortages or excess stock.
Ensure adherence to established company protocols while consistently presenting a polished and professional demeanor.
Qualifications
BA/BSc/HND