Our client, a prominent telecommunications provider, is seeking to hire Field Operations Engineers specializing in Transmission and GSM technologies.
We seek a highly motivated professional to drive our team’s success by executing key responsibilities and fulfilling essential requirements. This role is designed to deliver measurable outcomes while collaborating with stakeholders to achieve organizational objectives. The ideal candidate will possess specific qualifications and skills to excel in this position, ensuring seamless operations and contributing to our strategic goals.
Responsible for conducting maintenance and operational tasks within designated areas, guaranteeing service quality and continuity in alignment with established KPIs and budgetary constraints. Oversee and monitor network extensions, ensuring timely and accurate execution. Proactively identify and report any malfunctions or inefficiencies in network components to prevent potential disruptions.
Oversee a range of critical duties including managing daily operations, coordinating team efforts, and implementing strategic initiatives to enhance productivity and efficiency. Develop and execute plans to optimize workflows, ensuring alignment with organizational objectives while fostering a collaborative work environment. Monitor performance metrics, identify areas for improvement, and implement corrective actions as needed. Serve as the primary liaison between departments, facilitating seamless communication and resolving interdepartmental challenges. Additionally, prepare comprehensive reports, analyze data trends, and provide actionable insights to senior leadership to support informed decision-making. Ensure compliance with company policies, industry regulations, and safety standards to maintain operational integrity.
Respond promptly to equipment malfunctions reported via the trouble ticket system while adhering to corrective maintenance key performance indicators.
Execute regular preventive maintenance to consistently verify the operational condition and cleanliness of equipment and work environments.
Collaborate closely with Support and NMC teams to evaluate fault incidents, guaranteeing precise and prompt resolutions while verifying and relaying clear confirmations as required.
Propose strategic enhancements to the network architecture to optimize performance, efficiency, and scalability.
Execute preventive maintenance activities meticulously and document findings comprehensively.
Collaborate with equipment vendors to conduct new site commissioning tests, ensuring that all links and sites meet the stringent criteria established in the engineering standards and equipment factory specifications before acceptance.
Prepare comprehensive reports encompassing all maintenance-related activities and participate in daily meetings to assess progress and address issues.
Investigate link failures thoroughly and document their root causes by completing the RCA form, ensuring evidence is readily available upon request.
Principal Outputs
To attain the established performance key performance indicators, it is essential to consistently meet and exceed the required metrics, ensuring alignment with organizational objectives. This involves executing tasks with precision, monitoring progress regularly, and implementing strategic adjustments as needed to maintain optimal efficiency and productivity. Accountability and proactive problem-solving are critical to sustaining high performance standards and driving continuous improvement across all operational areas.
Guarantee network uptime exceeding 99.60% to maintain uninterrupted service delivery.
Consistently meet 80% of task targets within the established service level agreement (SLA) parameters.
Guarantee network integrity by maintaining packet loss at a rate below 0.05%.
Consistently deliver 90% of planned tasks correctly on the initial attempt.
Seeking candidates with a strong academic foundation and relevant professional experience. Applicants must hold a degree in a related field and demonstrate a proven track record in their industry. Essential requirements include specialized certifications, advanced technical skills, and a minimum of five years of hands-on experience. Ideal applicants will exhibit exceptional analytical abilities, leadership qualities, and the capacity to thrive in dynamic environments.
A bachelor’s degree in the field of telecommunications is required.
A Yellow Belt certification in Lean Six Sigma equips individuals with foundational knowledge of process improvement methodologies, emphasizing efficiency and waste reduction. This credential is ideal for professionals seeking to enhance problem-solving skills and contribute to continuous improvement initiatives within their organizations. Candidates should possess basic analytical abilities and familiarity with core business operations. Responsibilities include supporting improvement projects, collecting and analyzing data, and assisting Green Belts or Black Belts in implementing solutions. The role requires a commitment to learning and applying structured problem-solving techniques to drive measurable results.
A Cisco Certified Network Associate (CCNA) certification is a widely recognized credential for IT professionals seeking to validate their expertise in networking fundamentals, IP services, security, automation, and programmability. To qualify for this certification, candidates must possess a foundational understanding of networking concepts, hands-on experience with Cisco devices, and proficiency in configuring, troubleshooting, and managing networks. The certification process involves passing a rigorous exam that assesses theoretical knowledge and practical skills, ensuring professionals can effectively support and optimize modern network infrastructures. Earning the CCNA certification demonstrates a commitment to continuous learning and positions individuals for career advancement in roles such as network administrator, support engineer, or systems analyst.
Holders must possess a valid driver’s license in good standing.
Experience
Experienced in maintaining transmission networks for a minimum of two years.
We are seeking a candidate with proven expertise in [specific competencies, e.g., strategic planning, cross-functional collaboration, data-driven decision-making]. The ideal applicant must demonstrate strong proficiency in [related skills, e.g., project management, stakeholder engagement, analytical reasoning], alongside exceptional communication and leadership capabilities. Responsibilities include leading [key tasks, e.g., team initiatives, process improvements, client presentations] while fostering a collaborative and results-oriented environment. The role demands meticulous attention to detail, adaptability in dynamic settings, and a commitment to delivering measurable outcomes.
Proficient in a range of technical competencies, including software development, system administration, and network infrastructure management. Strong problem-solving abilities with expertise in troubleshooting complex technical issues. Capable of designing, implementing, and maintaining scalable solutions while adhering to industry best practices. Skilled in programming languages such as Python, Java, and C++, as well as proficiency with databases like SQL and NoSQL. Experience with cloud platforms (AWS, Azure, or GCP) and DevOps tools (Docker, Kubernetes, CI/CD pipelines) is required. Familiarity with cybersecurity principles and compliance standards (e.g., GDPR, HIPAA) is a plus. Excellent collaboration and communication skills to work effectively with cross-functional teams and stakeholders.
Network Management Systems are responsible for overseeing and maintaining the reliability, performance, and security of an organization’s network infrastructure. They design, implement, and manage network solutions, ensuring seamless connectivity and minimal downtime. Key responsibilities include monitoring network traffic, troubleshooting issues, and optimizing network performance. Additionally, they collaborate with IT teams to deploy updates, enforce security protocols, and mitigate potential threats. Proficiency in network monitoring tools, routing protocols, and firewall management is essential, along with strong problem-solving and analytical skills. A bachelor’s degree in computer science, information technology, or a related field is typically required, with certifications such as CCNA or Compton Network+ preferred.
We are seeking a skilled Radio Rigging professional to join our team, responsible for the installation, maintenance, and operation of radio communication equipment. This role requires a strong understanding of electrical systems, antenna configurations, and signal transmission principles to ensure optimal performance. Key responsibilities include setting up radio towers, configuring transmission lines, troubleshooting technical issues, and adhering to safety protocols during all operations. The ideal candidate will have prior experience in radio rigging, familiarity with FCC regulations, and the ability to work in various environmental conditions, including heights and outdoor settings. Proficiency in reading technical diagrams and manuals is essential, along with excellent problem-solving skills and attention to detail.
Proficiency in the GSM 2G, 3G, and 4G network architectures is required.
Proficient in BSS (Business Support Systems) and transmission technologies, with a solid grasp of their principles and applications.
Microsoft requires a skilled professional with proficiency in Microsoft Office Suite to support various administrative and operational tasks. The ideal candidate must demonstrate expertise in Word, Excel, PowerPoint, and Outlook, ensuring accurate document creation, data analysis, and effective communication. Responsibilities include drafting professional correspondence, managing spreadsheets, designing presentations, and coordinating schedules. The role demands strong organizational skills, attention to detail, and the ability to collaborate efficiently in a fast-paced environment. Prior experience with Office applications in a corporate or business setting is essential.
Dedicated to delivering exceptional service, we seek a professional who prioritizes customer needs and satisfaction in every interaction. The ideal candidate will demonstrate a commitment to understanding and addressing client concerns promptly and effectively. Strong communication skills and a proactive approach are essential to ensure positive experiences and build lasting relationships with our clientele. Prior experience in a customer-facing role is preferred, along with the ability to adapt to diverse customer needs and maintain a professional demeanor under pressure.
Planning and organizing constitute essential duties for this position, ensuring all tasks and projects are managed efficiently and delivered on schedule. This role demands meticulous attention to detail, strong time-management abilities, and the capacity to prioritize competing deadlines without compromising quality. You will be responsible for structuring workflows, coordinating resources, and maintaining clear documentation to track progress and outcomes. Collaborating with cross-functional teams to align objectives and streamline processes will also be required to achieve organizational goals effectively.
Resolves complex technical issues by diagnosing system errors, conducting root cause analyses, and implementing effective solutions to restore optimal performance. Investigates hardware and software malfunctions, reviews error logs, and collaborates with cross-functional teams to identify underlying problems. Applies analytical skills to evaluate faulty components, recommends corrective actions, and ensures adherence to established protocols. Maintains detailed documentation of incidents, resolutions, and preventive measures to enhance future troubleshooting efficiency.
Delivers expertise in functional competencies, ensuring alignment with organizational objectives and industry best practices. Applies specialized knowledge to drive process improvements, enhance efficiency, and uphold quality standards across departments. Collaborates with cross-functional teams to identify gaps, implement solutions, and foster a culture of continuous enhancement. Maintains a deep understanding of industry trends and regulatory requirements to guide strategic decision-making. Serves as a key resource for troubleshooting complex issues and providing actionable insights to leadership. Prioritizes adaptability to evolving business needs and technological advancements.
We collaborate closely with colleagues across various departments to achieve shared objectives, ensuring seamless communication and mutual support throughout projects. Our interactions emphasize respect, inclusivity, and collective problem-solving to foster a productive and cohesive work environment. Each team member contributes unique perspectives and expertise, enhancing innovation and efficiency in our daily operations.
Actively fosters a collaborative workplace where colleagues engage constructively, share collective accountability, and uphold unified goals. By consistently reassessing objectives and priorities, teams sustain high performance standards and drive continuous improvement.
As a dynamic force within our organization, you will spearhead groundbreaking initiatives that redefine industry standards and drive transformative growth. Your strategic vision and inventive mindset will be pivotal in identifying emerging opportunities, fostering cross-functional collaboration, and implementing cutting-edge solutions that propel our mission forward. This role demands a blend of creativity, analytical rigor, and a relentless pursuit of excellence to deliver impactful results in a fast-evolving landscape.
Eager to pioneer innovative solutions for both current and future challenges, this individual fosters an environment where fresh perspectives are not only embraced but actively encouraged across the organization, driving continuous performance improvement and uncovering new business opportunities.
Overseeing potential threats and vulnerabilities to ensure organizational resilience and operational stability is a critical responsibility of this role. Key responsibilities include identifying, evaluating, and mitigating risks across various business functions while adhering to regulatory requirements and industry best practices. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to assess complex situations and implement effective risk management strategies. Proficiency in risk assessment tools and methodologies, along with experience in compliance and governance frameworks, is essential. Additionally, the role demands excellent communication and collaboration capabilities to engage stakeholders and foster a proactive risk-aware culture within the organization.
After assessing calculated risks in light of organizational and stakeholder considerations, conduct a thorough evaluation of potential risk areas and develop robust contingency strategies to address any unforeseen circumstances. Foster a culture of innovation by motivating team members to pursue and evaluate new business opportunities proactively.
Analytical thinking involves the capacity to systematically dissect complex issues, identify underlying patterns, and derive logical conclusions from data or situations. Professionals in this domain leverage structured methodologies to evaluate information objectively, ensuring decisions are grounded in evidence rather than assumptions. Strong quantitative and qualitative analysis skills are essential, along with the ability to interpret intricate datasets and translate findings into actionable insights. Effective communication of these insights to stakeholders, coupled with a keen attention to detail, further distinguishes high-performing analytical thinkers in collaborative environments.
Analyze and discern patterns, relationships, or connections between seemingly unrelated scenarios, while isolating critical or fundamental challenges within intricate contexts. This involves applying innovative, abstract, or inductive reasoning strategies to derive meaningful insights.
Qualified candidates who fulfill the specified criteria are invited to submit their application, including a cover letter, current and expected salary details, and a comprehensive CV with a daytime contact number, to jobs1@hcsaffiliatesgroup.com. Kindly include “Field Operations Engineer-Senior Transmission/GSM Central Rift Valley” in the subject line and clearly state their preferred work location.
Qualifications
BA/BSc/HND , Others
Experience Required
2 years
