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Home Jobs Nairobi Senior Sales Manager, Building & Construction Materials

Senior Sales Manager, Building & Construction Materials

Nexus Staffing Solutions  · Consulting

Full Time Nairobi
Nairobi
Deadline: 29 May 2026
Posted May 29, 2026

We are currently seeking a dynamic and client-centric Sales Executive to represent our esteemed client in the construction and building materials sector.

The successful candidate will oversee the marketing and sales of ready-mix concrete products, cultivate enduring customer relationships, pursue new business prospects, and manage customer orders and deliveries.

This position seeks a highly motivated, self-disciplined professional with a strong focus on results, who thrives in a high-pressure construction setting and excels at accelerating sales growth.

Oversee and execute critical duties to ensure organizational success, including managing key projects, coordinating cross-functional teams, and maintaining alignment with strategic objectives. Drive process improvements, optimize workflows, and implement best practices to enhance efficiency and productivity. Serve as a liaison between departments to foster collaboration, resolve conflicts, and streamline communication channels. Monitor performance metrics, analyze trends, and provide data-driven recommendations to senior leadership for informed decision-making. Ensure compliance with industry regulations, company policies, and quality standards while upholding accountability for results. Mentor and develop team members through coaching, training, and constructive feedback to cultivate a high-performing workforce.

Our role involves driving revenue growth by cultivating and expanding key client relationships, identifying new business opportunities, and negotiating high-value deals to meet and exceed sales targets. In this position, you will be responsible for developing strategic sales plans, managing the entire sales cycle, and collaborating with cross-functional teams to ensure seamless deal execution. Additionally, you will analyze market trends, assess competitive landscapes, and leverage data-driven insights to refine sales strategies and enhance business development initiatives. Strong communication, negotiation, and relationship-building skills are essential, along with a proven track record in sales or business development within a relevant industry. A results-oriented mindset and the ability to work independently while meeting deadlines are critical for success in this role.

Market and promote ready-mix concrete products to a diverse clientele, including contractors, developers, construction firms, and private customers, to drive sales and expand market reach.

Explore and cultivate innovative avenues for market expansion to drive revenue growth and enhance organizational profitability.

Develop and sustain robust professional connections with current clients as well as prospective ones.

Perform routine visits to customer sites and ensure timely follow-up on inquiries and quotations.

Expertly meet or exceed allocated sales and collection objectives while maintaining consistent performance standards.

Analyze evolving market trends, assess shifting customer demands, and evaluate competitor strategies to inform strategic decision-making.

Compile comprehensive sales reports and provide detailed market feedback to senior management on a regular basis.

We are seeking a highly organized professional to join our team as a Customer Service & Coordination Specialist. This role involves managing customer inquiries, resolving issues efficiently, and ensuring seamless communication between clients and internal departments. The ideal candidate will possess strong problem-solving skills, exceptional interpersonal abilities, and a proactive approach to delivering outstanding service. Key responsibilities include handling inbound and outbound communications, processing orders, and maintaining accurate records to support operational efficiency. Proficiency in CRM systems and a customer-focused mindset are essential for success in this position.

Collaborate with operations and logistics teams to synchronize customer orders with delivery schedules.

Respond to customer inquiries and complaints promptly and professionally to ensure high levels of satisfaction and resolution efficiency.

Monitor and address customer feedback regarding satisfaction levels and product quality issues to ensure continuous improvement and resolution.

Provide customers with detailed information regarding product specifications and recommended applications, ensuring they understand proper usage methods and benefits.

Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is required. A minimum of five years of progressive experience in financial analysis, reporting, or accounting is necessary. Proficiency in Microsoft Excel, QuickBooks, and ERP systems is essential. Strong analytical, problem-solving, and communication skills are critical. Ability to work independently and collaboratively in a fast-paced environment is expected. Experience with financial modeling, budgeting, and forecasting is preferred. Knowledge of GAAP and regulatory compliance is a must. Candidates must possess exceptional attention to detail and organizational abilities. Proficiency in data visualization tools, such as Tableau or Power BI, is a plus.

A Bachelor’s or Diploma in Sales & Marketing, Business Administration, Civil Engineering, or a comparable discipline is required.

With a minimum of three years of sales experience, ideally within the construction, building materials, or ready-mix concrete sector, you will bring a strong foundation to this role.

Holding a valid driver’s license and possessing substantial hands-on driving experience are essential prerequisites for this role.

Proficient in both verbal and written Chinese communication is essential.

Exceptional proficiency in communication, negotiation, and customer relationship management is required.

Proven capability to thrive in high-pressure environments while consistently achieving established sales objectives.

Proficient in utilizing Microsoft Office applications and demonstrating strong computer literacy skills.

We are seeking an individual with a confident, proactive, and results-oriented demeanor, capable of operating with autonomy and a strong sense of initiative.

Seeking a candidate with specialized qualifications to fulfill distinct prerequisites essential for the role. Possession of specific certifications, licenses, or technical proficiencies is mandatory, as is adherence to industry-specific regulations. Prior experience in similar environments or with specialized equipment may be required. The ideal applicant must demonstrate exceptional attention to detail, reliability, and the ability to meet stringent performance standards. Strong problem-solving skills and adaptability in high-pressure situations are highly desirable.

Qualified female applicants are strongly encouraged to submit their applications.

Demonstrated willingness to undertake regular travel to client and project locations is essential.

Capable of adapting to varying schedules as required to meet operational demands.

Demonstrated proficiency in core competencies, including effective communication, problem-solving, and analytical skills, is essential for success in this role. The ideal candidate must exhibit strong interpersonal abilities and the capacity to collaborate efficiently within cross-functional teams. Organizational acumen, adaptability to evolving priorities, and meticulous attention to detail are critical attributes. Additionally, the ability to manage multiple tasks simultaneously while maintaining high performance standards is required. Familiarity with industry-specific tools or methodologies may be advantageous, depending on the position.

Sales professionals must possess strong negotiation abilities and exceptional customer interaction skills to effectively close deals and foster long-term client relationships. They should be adept at identifying client needs, presenting tailored solutions, and persuading stakeholders to achieve mutually beneficial agreements. A proven track record in sales, along with the ability to analyze market trends and adapt strategies accordingly, is essential for driving revenue growth and maintaining a competitive edge in dynamic business environments.

We excel at fostering long-term connections by strategically nurturing relationships with clients, ensuring satisfaction, and driving repeat business through personalized engagement and proactive communication. This role requires a proven ability to analyze customer data, identify trends, and implement targeted strategies to enhance retention and loyalty. Responsibilities include managing client interactions across multiple channels, resolving escalated issues with diplomacy, and collaborating with cross-functional teams to improve service delivery. Candidates should possess strong interpersonal skills, proficiency in CRM software, and a results-driven mindset to measure and optimize customer experience metrics continuously.

We are seeking to drive business growth and extend our market presence through proactive business development and strategic market expansion initiatives. This role requires a dynamic professional capable of identifying new opportunities, forging key partnerships, and expanding our customer base. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record in lead generation and revenue growth. Responsibilities include conducting market research, developing expansion strategies, and collaborating with cross-functional teams to execute plans that enhance market share and profitability.

Proficient communication and strong interpersonal abilities are essential to thrive in this role. The successful candidate must demonstrate exceptional clarity in conveying ideas, actively engage in collaborative exchanges, and foster meaningful professional relationships. A keen ability to listen attentively, adapt communication styles to diverse audiences, and resolve conflicts diplomatically is required.

Demonstrates strong capacity for strategic planning, efficient task organization, and meticulous attention to detail to ensure seamless project execution and workflow management.

Demonstrates unwavering professionalism and ethical integrity in all interactions and decision-making processes, ensuring adherence to the highest standards of conduct and accountability.

Demonstrates strong self-motivation and the capacity to manage tasks effectively with limited oversight.

Analyzes and monitors key performance indicators to evaluate operational effectiveness, identifying trends and insights that drive strategic decision-making and continuous improvement initiatives. Collaborates with cross-functional teams to establish measurable benchmarks, ensuring alignment with organizational goals and performance targets. Tracks progress through data analysis, providing actionable recommendations to enhance efficiency, productivity, and overall business outcomes. Requires proficiency in performance measurement tools, data visualization platforms, and strong analytical skills to interpret complex datasets accurately. Must possess excellent communication abilities to present findings clearly to stakeholders and support evidence-based decision-making processes.

Monthly sales objectives are consistently met or exceeded, demonstrating strong performance in achieving predetermined goals.

We are seeking to expand our client base by engaging with a minimum of twenty new clients each quarter. The ideal candidate will be responsible for identifying and pursuing prospective clients through targeted outreach and relationship-building efforts. This role requires exceptional communication skills, a proactive approach to business development, and a strong understanding of our products/services. Additionally, the candidate must demonstrate the ability to meet and exceed quarterly acquisition targets while maintaining high standards of professionalism and client satisfaction.

We focus on elevating customer retention levels to ensure sustained business growth and enhanced client satisfaction. This role requires a strategic approach to maintaining strong relationships, proactively addressing client needs, and implementing retention initiatives. Candidates must demonstrate proficiency in analyzing customer data, identifying trends, and executing targeted campaigns to reduce churn. Strong communication skills and a customer-centric mindset are essential to this position. Additionally, the ability to collaborate cross-functionally with sales, marketing, and support teams is crucial for aligning retention efforts with broader organizational goals.

Proficiently manages the prompt processing of customer orders to ensure seamless fulfillment and delivery.

Collect performance metrics to assess the efficiency and effectiveness of collection activities, ensuring optimal recovery rates and adherence to organizational standards. Analyze data trends to pinpoint areas requiring improvement, such as delinquency patterns or process bottlenecks, and recommend strategic adjustments to enhance overall collection outcomes. Collaborate with cross-functional teams, including credit, customer service, and risk management, to align collection strategies with broader business objectives and regulatory requirements. Maintain accurate records of collection efforts, documenting interactions with debtors and tracking payment agreements to support compliance and audit readiness. Utilize specialized software tools to streamline workflows, automate routine tasks, and generate reports that provide actionable insights for decision-making. Stay updated on industry best practices and evolving regulations to ensure collection practices remain compliant and customer-centric.

We continually strive to gather and evaluate customer satisfaction feedback to identify trends, strengths, and areas for improvement in our products and services. This role requires strong interpersonal skills to effectively engage with customers, analyze their responses, and deliver actionable insights to relevant teams. Candidates must possess a keen eye for detail, a methodical approach to data interpretation, and proficiency in handling customer inquiries with professionalism and empathy. Proficiency in customer relationship management (CRM) systems and data analysis tools is essential, as is the ability to synthesize feedback into clear, concise reports. Familiarity with survey design and statistical analysis is a plus, enabling the refinement of feedback collection methods for greater accuracy and relevance.

Qualifications

BA/BSc/HND , Diploma

Experience Required

3 years

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