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Home Jobs Nairobi Senior Operational Business Administrator

Senior Operational Business Administrator

Microsoft  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 9 September 2026
Posted June 16, 2026

Oversee and execute a comprehensive range of duties, ensuring alignment with organizational objectives and established protocols. Implement strategic initiatives to enhance operational efficiency, foster innovation, and drive sustainable growth across assigned projects. Collaborate with cross-functional teams to streamline processes, mitigate risks, and uphold compliance with industry regulations and company policies. Monitor performance metrics, analyze outcomes, and provide actionable insights to leadership to inform data-driven decision-making. Serve as a key liaison between departments, facilitating seamless communication and coordination to achieve collective goals.

Develop and sustain robust cross-functional partnerships with key stakeholders—including HR, Finance, Recruiting, Event Teams, and Business Support—to ensure alignment with team and leadership objectives.

Work collaboratively with internal departments and external stakeholders to facilitate seamless communication and streamline coordination efforts.

Engage actively within the Business Support community, foster a collaborative team culture, and assist with onboarding and mentorship programs to enhance overall team development and integration.

Plan and oversee all aspects of events from inception to completion, encompassing logistics management, strategic coordination, and comprehensive post-event evaluations.

Serve as the primary liaison for events, overseeing modifications and addressing issues as they arise.

Develop and implement engagement strategies designed to enhance team morale and overall team effectiveness.

Deliver projects autonomously with strict adherence to deadlines and exceptional standards of quality.

Deliver critical projects, anticipate potential risks, and maintain clear, consistent communication with stakeholders.

Explore ways to enhance processes and boost operational efficiency through strategic optimization.

Oversee the allocation and utilization of resources, including equipment, inventory, expenses, and budgets, ensuring strict adherence to established company policies.

Assist in overseeing vendor relationships and procurement activities, such as managing purchase orders and monitoring their progress.

Facilitate the implementation of Rhythm of Business (ROB) initiatives by coordinating scheduling, managing logistics, and ensuring adherence to established business cadence frameworks.

Support space management and planning initiatives by coordinating desk assignments, facilitating moves, and monitoring utilization rates.

Maintain precise systems and data, promptly escalating any issues or opportunities as needed.

Collaborate effectively with the Global Talent Acquisition team and designated hiring managers to enhance and streamline recruitment initiatives.

Facilitate the seamless integration of new employees while serving as the primary liaison for onboarding processes, as well as for external partners such as vendors and interns.

The ideal candidate will possess a Bachelor’s degree in a relevant field, along with a minimum of three years of professional experience in the industry. Strong analytical skills and proficiency in industry-specific software are essential requirements for this role. The position demands excellent communication abilities, both written and verbal, to effectively collaborate with cross-functional teams. Additionally, the candidate should demonstrate a proven track record of problem-solving and project management, ensuring timely and efficient delivery of tasks. Familiarity with industry regulations and best practices is also a key expectation.

Must have a Bachelor’s degree in Computer Science, Engineering, or a related field. Minimum of three years of professional experience in software development. Proficiency in programming languages such as Java, Python, or C++. Experience with web development frameworks like React or Angular. Strong problem-solving skills and the ability to work both independently and in a team environment. Excellent communication skills, both written and verbal. Familiarity with version control systems such as Git. Understanding of software development methodologies like Agile or Scrum.

A high school diploma, General Educational Development (GED) credential, or an equivalent qualification is required, along with a minimum of six months of experience in administrative roles, business support functions, or customer service.

Responsible for overseeing the operations and management of an Executive Office, ensuring efficient coordination and execution of administrative functions.

Preferred qualifications include a bachelor’s degree in a related field or equivalent work experience, proficiency in specific software tools, and prior industry certifications. Familiarity with regulatory standards and compliance frameworks is highly desirable. Candidates with project management experience or a track record of leading cross-functional teams will be prioritized. Strong analytical and problem-solving skills, along with the ability to communicate complex ideas clearly, are essential for success in this role. Relevant certifications or advanced degrees may further enhance a candidate’s application.

Seeking a candidate with at least one year of experience in administrative, business support, or customer service roles, preferably in settings that prioritize meeting and event scheduling, travel coordination, and foundational administrative duties.

A minimum of an Associate’s Degree in a pertinent field—such as Business Administration, Human Resources (HR), Marketing, Communications, Psychology, or Sociology—or comparable professional experience is required.

With a minimum of one year of experience, you will review and manage administrative budgets, which may include allocations for events, morale initiatives, travel expenses, and training programs.

Seeking a candidate with a minimum of five years of relevant experience in the field, along with proficiency in industry-standard software and tools. The ideal applicant must demonstrate strong analytical skills, exceptional problem-solving abilities, and effective communication in both written and verbal formats. A bachelor’s degree in a related discipline is required, and advanced certifications are highly desirable. The position demands meticulous attention to detail, the capacity to work independently under pressure, and a collaborative approach to team projects. Prior experience in a similar role is essential, as is the ability to adapt to evolving industry trends and technological advancements.

The successful candidate must satisfy Microsoft, client, and/or governmental security clearance criteria for this role. Among these prerequisites are several specific assessments, including a Microsoft Cloud Background Check, which necessitates passing both the Microsoft background check and Microsoft Cloud background check upon initial hiring or transfer, as well as every two years thereafter.

Qualifications

Diploma

Experience Required

1 year

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