About the Role
A seasoned and visionary Senior Manager / Head of IT Infrastructure & Security Systems is sought to oversee and direct the organization’s worldwide IT infrastructure, cybersecurity frameworks, network operations, cloud environments, and enterprise systems spanning the UAE, Kenya, and South Africa.
The successful candidate will oversee the high availability, security, scalability, and operational efficiency of all IT systems, spearheading digital transformation initiatives, enforcing governance and compliance standards, and promoting IT best practices across diverse regions.
Oversee a range of critical operational duties, including managing daily workflows, ensuring seamless coordination across teams, and maintaining high standards of efficiency and productivity. Develop and implement strategic initiatives to drive performance improvements, optimize resource allocation, and enhance overall output. Monitor key performance indicators (KPIs) to assess progress, identify areas for refinement, and implement corrective actions as needed. Collaborate closely with cross-functional teams to align goals, foster innovation, and achieve organizational objectives. Prepare detailed reports on performance metrics, project statuses, and strategic advancements for senior leadership. Ensure compliance with industry regulations, company policies, and best practices to uphold operational integrity and accountability.
We are seeking a skilled professional to oversee and optimize our IT infrastructure. This role involves maintaining, upgrading, and ensuring the reliability of our systems, networks, and hardware. The ideal candidate will possess strong technical expertise in infrastructure management, including cloud services, virtualization, and cybersecurity best practices. Responsibilities include monitoring system performance, troubleshooting issues, implementing security protocols, and coordinating with cross-functional teams to support business operations. A bachelor’s degree in computer science, information technology, or a related field is required, along with 3–5 years of relevant experience. Certifications such as Compton, Cisco, or AWS are highly desirable.
Oversee and administer the entirety of IT infrastructure operations spanning various countries and office locations.
Responsibilities include managing servers, storage solutions, virtualization technologies, network infrastructure, cloud platforms, data centers, and enterprise systems to ensure optimal performance and reliability.
Deliver optimal uptime, efficiency, scalability, and dependability for IT infrastructure systems.
Design and execute IT infrastructure strategies that are fully integrated with organizational goals.
Oversee the complete lifecycle of IT assets, including procurement of hardware, management of software licenses, and maintenance of vendor partnerships.
Develop and implement uniform IT processes, policies, and infrastructure to ensure consistency across all regional offices.
Cybersecurity and Information Security professionals are tasked with safeguarding an organization’s digital assets and sensitive information from unauthorized access, breaches, and cyber threats. They implement and maintain robust security measures, including firewalls, encryption protocols, and intrusion detection systems, to protect against evolving cyber risks. These professionals conduct regular risk assessments, vulnerability scans, and penetration testing to identify and mitigate potential weaknesses in the security infrastructure. Additionally, they develop and enforce security policies, ensure compliance with relevant regulations, and provide security awareness training to employees. Their responsibilities include monitoring security incidents, responding to breaches, and implementing corrective actions to minimize impact. Strong analytical, problem-solving, and communication skills are essential, along with expertise in security frameworks, tools, and technologies.
Formulate and execute comprehensive cybersecurity strategies, frameworks, and policies on a global scale.
Safeguard the organization’s systems, networks, endpoints, applications, and data from cyber threats to maintain operational integrity and security.
Oversee the implementation and maintenance of firewall security protocols, endpoint protection measures, VPN configurations, SIEM tools, intrusion detection and prevention systems, as well as access control mechanisms.
Perform comprehensive security audits, evaluate vulnerabilities, execute penetration tests, and implement risk mitigation strategies to ensure robust protection of organizational assets.
Maintain adherence to security standards, data protection laws, and internal governance policies.
Spearhead initiatives for incident response, disaster recovery, and business continuity planning to ensure robust operational resilience and rapid recovery capabilities.
The role involves overseeing cloud infrastructure and managing on-premises systems to ensure optimal performance, security, and scalability. Responsibilities include configuring, monitoring, and maintaining cloud-based services, as well as troubleshooting system issues and implementing security protocols. Additionally, the position requires collaboration with IT teams to deploy and upgrade systems, ensuring alignment with organizational goals. Strong expertise in cloud platforms (e.g., AWS, Azure, or GCP) and proficiency in scripting languages (e.g., Python, Bash) are essential. Experience with virtualization, containerization (e.g., Docker, Kubernetes), and networking fundamentals is also required.
Oversee cloud infrastructure environments, including Microsoft Azure, AWS, and Google Cloud.
Responsibilities include managing Microsoft 365 administration, Active Directory, email security protocols, backup systems, and enterprise-level applications.
Oversee system performance metrics and proactively execute maintenance and optimization strategies to ensure peak operational efficiency.
Provide reliable and secure remote access solutions to facilitate seamless connectivity for teams operating across various global locations.
Accomplish robust leadership and cultivate high-performing teams through strategic direction and mentorship. Foster a collaborative environment by aligning individual strengths with organizational objectives, ensuring seamless communication and accountability across all levels. Develop and implement training programs to enhance team capabilities, while monitoring performance metrics to drive continuous improvement. Champion diversity, equity, and inclusion initiatives to promote innovation and engagement. Evaluate team dynamics regularly to address challenges proactively and sustain peak productivity.
Spearhead the guidance and development of regional IT teams alongside external service providers across the UAE, Kenya, and South Africa.
Enhance performance management initiatives, foster technical growth, and cultivate team capabilities to drive organizational success.
Collaborate closely with business leaders to assess operational needs and deliver tailored technology solutions.
Oversee financial planning for IT expenditures, develop accurate forecasts, and implement strategic cost-saving measures.
The role encompasses oversight of governance frameworks, ensuring adherence to regulatory mandates, and aligning strategic initiatives with organizational objectives. Responsibilities include monitoring compliance with legal and industry standards, developing robust governance policies, and evaluating strategic plans to mitigate risks and drive sustainable growth. Candidates must demonstrate expertise in compliance management, strategic planning, and regulatory affairs, supported by strong analytical and leadership abilities to effectively oversee cross-functional teams.
Develop robust IT governance frameworks, standard operating procedures (SOPs), security policies, and operational standards to ensure alignment with organizational objectives and regulatory requirements.
Ensure adherence to ISO standards, cybersecurity frameworks, and all applicable regulatory mandates.
Lead the advancement of IT modernization and spearhead digital transformation initiatives to enhance operational efficiency and technological capabilities.
Compile comprehensive IT reports, conduct detailed risk assessments, and deliver strategic recommendations tailored for senior management.
Requirements
A bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a closely related field is required.
A Master’s Degree or pertinent certifications will enhance your candidacy.
Requires a minimum of ten years of hands-on experience in IT infrastructure, systems administration, and cybersecurity.
With a minimum of five years of experience in a leadership or managerial capacity, overseeing regional or global operations, you will bring proven expertise to this role.
Proven track record in overseeing IT operations across multiple countries, with extensive hands-on experience in global settings.
Hands-on proficiency in the following areas is essential:
Design, implement, and maintain robust network infrastructure and security systems to ensure optimal performance, reliability, and protection against cyber threats. Collaborate with cross-functional teams to assess organizational needs, identify vulnerabilities, and develop strategic solutions that align with business objectives. Oversee the deployment, configuration, and monitoring of firewalls, intrusion detection/prevention systems, VPNs, and other security measures to safeguard data integrity and confidentiality. Conduct regular audits, risk assessments, and penetration testing to evaluate security posture and mitigate potential risks. Stay current with emerging technologies, industry best practices, and compliance standards to enhance security frameworks and drive continuous improvement in network resilience.
We seek a candidate proficient in leading cloud platforms, including but not limited to Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP).
Microsoft 365 and Active Directory professionals are responsible for managing, configuring, and supporting enterprise-level identity and collaboration solutions. They oversee user account provisioning, group policy administration, and directory synchronization while ensuring seamless integration between on-premises Active Directory and cloud-based Microsoft 365 services. Key responsibilities include troubleshooting authentication issues, implementing security policies, and maintaining system compliance with organizational standards and industry regulations. Additionally, they facilitate hybrid identity solutions, manage Microsoft Entra ID (formerly Azure AD), and optimize productivity tools such as Exchange Online, SharePoint, and Teams. Candidates must possess expertise in identity management, strong problem-solving skills, and proficiency in scripting (PowerShell, etc.) and monitoring tools. A deep understanding of security frameworks like Zero Trust and experience with MFA, conditional access, and threat protection are highly desirable.
Firewalls, VPNs, endpoint security solutions, and SIEM tools are among the key technologies you will utilize in this role.
We seek a highly skilled professional with in-depth expertise in virtualization technologies to design, implement, and manage virtual environments that enhance system efficiency, scalability, and reliability. The ideal candidate will possess advanced knowledge of hypervisors such as VMware ESXi, Microsoft Hyper-V, or KVM/QEMU, along with proficiency in containerization platforms like Docker and Kubernetes. Responsibilities include deploying and configuring virtual machines, optimizing resource allocation, ensuring robust security protocols, and troubleshooting performance issues. Additionally, the role demands strong collaboration with cross-functional teams to align virtualization strategies with organizational goals, alongside maintaining meticulous documentation of infrastructure configurations and changes. A minimum of five years of hands-on experience in virtualization administration or a related field is required, preferably with industry-recognized certifications such as VMware VCP or Microsoft Certified: Azure Administrator Associate.
We design and implement robust backup and disaster recovery solutions to safeguard critical data and ensure operational continuity. This role requires expertise in developing strategies that protect against data loss, minimize downtime, and restore systems efficiently in the event of disruptions. Responsibilities include configuring automated backups, testing recovery procedures, monitoring system performance, and collaborating with cross-functional teams to enhance resilience. Ideal candidates will possess deep knowledge of backup technologies, recovery protocols, and industry best practices to mitigate risks and maintain business continuity.
Proficiency is required in cybersecurity governance, conducting audits, and adhering to compliance frameworks.
Experienced in implementing ITIL frameworks, adhering to ISO 27001 standards, and applying cybersecurity best practices to safeguard organizational assets.
Proven expertise in leadership, stakeholder engagement, and strategic problem-solving.
Capable of overseeing initiatives and balancing competing priorities across diverse geographic locations and varying time zones.
Sought-after certifications include relevant credentials that validate expertise and enhance professional credibility.
The Certified Information Systems Security Professional (CISSP) credential is designed for experienced security practitioners, managers, and executives seeking to validate their expertise in information security. Candidates must possess a minimum of five years of cumulative, paid work experience in two or more of the eight CISSP domains, or four years with an approved credential or degree. The exam covers a broad range of topics, including security and risk management, asset security, security architecture and engineering, communication and network security, identity and access management, security assessment and testing, security operations, and software development security. Upon passing the examination and meeting the experience requirement, candidates earn the globally recognized CISSP certification, demonstrating their proficiency in designing, implementing, and managing a best-in-class cybersecurity program.
CISM
Earned a Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) certification. Demonstrated expertise in designing, configuring, implementing, and troubleshooting routed and switched networks. Capable of deploying and managing enterprise-level network solutions using advanced routing protocols such as OSPF, IGRP, and BGP, as well as implementing robust network security measures. Skilled in optimizing network performance, ensuring high availability, and maintaining compliance with industry standards and best practices. Proficient in utilizing network monitoring and management tools to proactively identify and resolve issues.
A Microsoft Certified Solutions Expert (GCSE) holds a globally recognized credential validating expertise in designing and implementing advanced solutions using Microsoft technologies. This certification demonstrates proficiency in key areas such as cloud platforms, data management, mobility, and productivity, ensuring professionals can effectively architect, deploy, and optimize enterprise-level systems. Candidates must meet rigorous examination requirements, confirming their ability to integrate Microsoft products with business objectives while adhering to industry best practices. The GCSE serves as a benchmark for employers seeking skilled IT professionals capable of driving innovation and operational efficiency within dynamic technology environments.
Candidates must possess valid AWS or Azure certifications to qualify for this role. These credentials demonstrate expertise in cloud infrastructure, ensuring proficiency in designing, implementing, and managing scalable solutions within AWS or Azure environments. Additionally, the certifications validate adherence to best practices for security, compliance, and operational excellence, which are critical for optimizing cloud performance and reliability.
Certified in ITIL methodologies, the candidate should possess a comprehensive understanding of IT service management principles and practices. This individual is expected to demonstrate expertise in aligning IT services with business needs, enhancing service quality, and driving continuous improvement through structured processes. Proficiency in ITIL frameworks, particularly in incident, problem, change, and release management, is essential. Additionally, the role requires the ability to apply ITIL best practices to optimize service delivery and support organizational objectives effectively.
Proven expertise in critical analysis and strategic problem-solving is essential for this role. Candidates must demonstrate strong interpersonal skills to foster productive team collaboration and client relationships. Proficiency in [specific tools/software] is required, along with the ability to manage multiple priorities under tight deadlines. Exceptional written and verbal communication skills are necessary to convey complex information clearly and concisely. Adaptability and a proactive approach to continuous learning are highly valued traits. Prior experience in [relevant industry/field] is preferred, particularly in roles involving [key responsibilities]. The ideal candidate will exhibit leadership qualities, a customer-focused mindset, and a commitment to delivering measurable results.
Strategic Thinking encompasses the ability to analyze complex business challenges, anticipate future trends, and develop innovative solutions that drive long-term organizational success. This role requires individuals to assess risks, evaluate competitive landscapes, and align cross-functional initiatives with overarching company objectives. Strong analytical skills, coupled with a forward-looking mindset, are essential to identifying growth opportunities and mitigating potential obstacles. Additionally, the capacity to synthesize diverse data sources and translate insights into actionable strategies is critical. Effective collaboration with stakeholders ensures alignment and fosters a culture of proactive decision-making.
We are seeking a dynamic leader to oversee and inspire a high-performing team, fostering a collaborative and results-driven environment. Your responsibilities will include guiding team members toward achieving organizational goals, optimizing workflows, and ensuring seamless communication across departments. Additionally, you will mentor staff, resolve conflicts, and cultivate a culture of accountability and continuous improvement. Strong interpersonal skills, strategic thinking, and the ability to motivate others are essential for this role. Prior experience in team leadership, project management, or a relevant field is required, along with a proven track record of driving team success.
Cybersecurity risk management involves identifying, assessing, and mitigating threats to an organization’s digital assets and infrastructure. This role requires expertise in evaluating vulnerabilities, implementing protective measures, and ensuring compliance with security frameworks and regulations. Responsibilities include conducting risk assessments, developing incident response plans, and monitoring security controls to detect and address potential breaches. Candidates should possess strong analytical skills, proficiency in risk assessment tools, and a deep understanding of cybersecurity principles. Familiarity with industry standards such as ISO 27001, NIST, or CUBIT is essential, along with experience in security operations or governance frameworks. Effective communication and collaboration with stakeholders are also critical to aligning security strategies with business objectives.
Develops and refines strategies for infrastructure planning and optimization to enhance operational efficiency and scalability. Collaborates with cross-functional teams to assess current systems, identify inefficiencies, and implement improvements. Leverages data-driven insights to forecast future infrastructure needs, ensuring alignment with business objectives. Designs and maintains scalable architectures that support high availability, performance, and security. Stays abreast of emerging technologies and industry best practices to drive continuous innovation. Requires expertise in cloud services, networking, and infrastructure automation tools. Strong analytical, problem-solving, and communication skills are essential for success in this role.
We are seeking a skilled professional to oversee vendor and stakeholder relationships, ensuring seamless collaboration and mutual benefit. The ideal candidate will cultivate strong partnerships with external vendors and internal stakeholders, fostering trust and aligning objectives. Responsibilities include negotiating contracts, monitoring performance, and resolving any issues that may arise to maintain productive engagements. A deep understanding of procurement processes, contract management, and stakeholder engagement strategies is essential, along with exceptional communication and interpersonal skills to navigate diverse relationships effectively.
A robust framework for Business Continuity Planning is required to safeguard organizational operations against disruptions. This role demands expertise in developing, implementing, and maintaining strategies that ensure resilience and rapid recovery from potential threats. Candidates must possess strong analytical skills to assess risks, identify critical functions, and design contingency measures. Proficiency in creating detailed recovery plans, conducting impact analyses, and coordinating with stakeholders is essential. Additionally, the ability to conduct regular testing and updates to these plans is crucial to ensure their effectiveness in mitigating unforeseen challenges.
Utilizing analytical skills and sound judgment, you will evaluate complex situations to identify root causes and implement effective solutions while making informed decisions that align with organizational goals.
We are seeking an experienced Project Management professional to oversee and execute key initiatives from inception to completion. The role requires a proven track record of successfully managing projects within defined timelines, budgets, and scope, ensuring alignment with organizational objectives. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and proficiency in project management methodologies such as Agile or Waterfall. Responsibilities include defining project goals, developing detailed plans, allocating resources, mitigating risks, and maintaining clear communication with stakeholders. Additionally, the position demands meticulous attention to detail, problem-solving acumen, and the capacity to adapt to evolving project demands.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 years
