The position entails executing a comprehensive array of duties and responsibilities, encompassing both strategic and operational tasks to ensure organizational objectives are met. Key responsibilities include overseeing project execution, managing team performance, and driving process improvements to enhance efficiency and productivity. The role demands meticulous attention to detail, strong analytical capabilities, and the ability to collaborate effectively with cross-functional teams. Additionally, the incumbent will be responsible for developing and implementing policies, conducting performance evaluations, and identifying opportunities for growth and innovation. Proficiency in data analysis and reporting, along with exceptional communication skills, is essential to fulfill the role’s requirements.
We enhance and expand Human Resources (HR) capacity to drive organizational growth and efficiency.
Deliver high-level HR direction throughout the Region, guaranteeing that all HR initiatives align with global HR strategies, policies, and established frameworks.
Develop and enhance a unified HR framework to effectively support Regional Office and Country/Cluster Delegations.
Provide strategic leadership and oversight to Regional HR teams, optimizing resource allocation to consistently deliver exceptional HR services.
Offer guidance and leadership to HR Officers and designated HR representatives spanning various sites, while delivering technical oversight and fostering professional development initiatives.
Serve as the essential intermediary between HRMD Geneva and regional offices, facilitating the seamless execution of global HR initiatives, reforms, and key organizational priorities.
Facilitate the execution and adoption of HR transformation projects and broader organizational change initiatives.
Deliver specialized HR guidance to senior leadership and operational managers regarding intricate HR challenges.
Enhance HR team capabilities by providing coaching, mentoring, and structured development initiatives throughout the Region.
Foster cross-functional partnerships and facilitate the exchange of best practices among HR teams both internally and throughout the global humanitarian community.
Offer expert HR technical assistance during critical emergency operations, such as sudden staffing surges and urgent crisis response scenarios.
Enhance the capacity of HR teams to effectively manage emergencies and guarantee their preparedness for swift response in critical situations.
Establish and nurture robust inter-agency HR networks to facilitate the exchange of best practices, policies, and innovations in human resources management.
We are currently seeking qualified candidates to fill open positions through a structured recruitment and selection process. This role involves identifying top talent, conducting comprehensive interviews, and evaluating applicants based on their skills, experience, and cultural fit. The ideal candidate will possess strong interpersonal abilities, keen analytical skills, and a deep understanding of hiring best practices to ensure the organization attracts and retains high-performing employees. Responsibilities include developing job postings, coordinating with hiring managers, and implementing fair and efficient selection procedures to align with company goals and workforce needs.
Spearhead the development and execution of regional workforce planning initiatives, staffing forecasts, and talent acquisition strategies to support both national and international roles.
To guarantee that recruitment processes are harmonized with global HR priorities, diversity goals, and organizational workforce planning frameworks.
Supervise all stages of recruitment and selection, from conducting job analyses and sourcing candidates to shortlisting, interviewing, and making final selections.
Oversee the development, evaluation, and quality control processes for job descriptions and recruitment materials to ensure accuracy and compliance.
Responsibilities include managing background verification procedures, such as reference checks, while ensuring adherence to misconduct disclosure regulations.
Maintain strict adherence to safeguarding protocols and ethical hiring standards throughout all recruitment procedures.
In partnership with global HR classification teams, assist in the evaluation and classification of national staff positions to ensure alignment with established grading criteria.
Offer expert direction on integrating diversity, equity, and inclusion objectives into hiring practices.
Collaborate with HR emergency teams to orchestrate emergency recruitment initiatives and expedite rapid deployment procedures.
Design and refine recruitment tools, templates, and systems to boost operational efficiency and maintain high standards of consistency.
Manage onboarding and induction initiatives to facilitate the seamless integration of new employees into the organization and its core values.
Staff Development is responsible for designing, implementing, and evaluating training programs that enhance employee skills, knowledge, and performance to support organizational growth and adaptability. This role involves identifying skill gaps through assessments, collaborating with department heads to develop targeted learning initiatives, and delivering workshops, seminars, and e-learning modules. Additionally, the position requires analyzing training effectiveness, tracking participant progress, and recommending improvements to ensure continuous professional development. Strong communication, instructional design expertise, and proficiency in learning management systems are essential, along with the ability to engage diverse audiences and foster a culture of lifelong learning.
Oversee the design, coordination, and implementation of structured onboarding, induction, and orientation programs tailored for new employees.
Assess organizational learning requirements and design customized training and development programs to address specific skill gaps and enhance workforce capabilities.
Provide guidance to managers and staff regarding career advancement options, available learning initiatives, and strategies for performance enhancement.
Track and assess staff engagement in training initiatives, analyze completion rates, and measure the impact of learning programs to ensure optimal development outcomes.
Enhance leadership and management development programs in alignment with organizational priorities and established global frameworks.
Encourage and foster an environment where ongoing education, career growth, and the exchange of expertise are prioritized and actively cultivated.
Work in partnership with occupational health and staff wellbeing teams to develop and execute wellness and psychological support initiatives.
Develop the competencies of managers and HR personnel to effectively address intricate employee development and performance challenges.
Spearhead regional initiatives aimed at enhancing learning and leadership capabilities, ensuring alignment with global HR strategies.
Remuneration and Benefits
Responsible for designing, implementing, and managing compensation and benefits systems tailored for locally recruited employees.
Develop and maintain compensation frameworks that are competitive, equitable, and in alignment with both organizational objectives and prevailing market benchmarks.
Perform and assess salary benchmarking studies and compensation analyses spanning multiple countries within the Region.
Offer expert technical counsel regarding the establishment and ongoing management of salary structures and employee benefits frameworks.
Guarantee adherence to statutory labor obligations and national employment regulations in all relevant jurisdictions.
Provide guidance to Country and Cluster Delegations on the interpretation and execution of remuneration policies and frameworks.
Conduct routine evaluations of compensation practices to ensure equitable pay structures, implementing corrective measures as needed to address any identified disparities.
Provide strategic guidance to leadership regarding compensation and benefits frameworks designed to enhance the recruitment, engagement, and motivation of employees.
The position involves developing, implementing, and overseeing human resources policies and procedures to ensure compliance with legal standards and alignment with organizational objectives. Key responsibilities include drafting and updating HR policies, ensuring consistency with employment laws, and communicating these policies effectively to employees. Additionally, the role requires collaborating with department heads to integrate policies into daily operations while monitoring their application to maintain fairness and efficiency. Strong analytical skills and meticulous attention to detail are essential, along with the ability to interpret complex regulations and translate them into practical guidelines. Proficiency in HR information systems and a deep understanding of labor laws are also required to support strategic decision-making and risk management.
Interpret, execute, and enforce HR policies, procedures, and staff regulations uniformly across the Region.
Facilitate the alignment and regular reassessment of locally recruited staff regulations to ensure consistency and compliance.
Serve as the central hub for ensuring adherence to regional HR regulations, maintaining safeguarding standards, and promoting appropriate workplace conduct.
Promote the consistent application of the Staff Code of Conduct and associated ethical guidelines across all operations.
Facilitate the ongoing development and enhancement of employee wellbeing, health, and psychological support systems.
Oversee the administration of HR contracts, maintain accurate documentation, and ensure strict adherence to procedural compliance throughout all HR operations.
Perform initial evaluations and analyses of HR-related matters such as misconduct, employee grievances, and workplace-related issues to identify key concerns and determine appropriate actions.
Handle complex or high-risk cases in strict accordance with established protocols, promptly escalating them to HRMD Geneva for resolution.
Maintain strict confidentiality, precision, and thorough documentation throughout all HR case management procedures.
Facilitate the dissemination of HR policy updates and procedural changes throughout the Region.
Educate all staff and affiliates on the importance of safeguarding, child protection, and workplace ethics to ensure a secure and compliant environment.
We are seeking a skilled professional to oversee performance and data management initiatives, ensuring the integrity, accuracy, and accessibility of organizational data. The ideal candidate will be responsible for developing and implementing data governance policies, monitoring system performance, and analyzing key metrics to drive strategic decision-making. Additionally, they will maintain databases, optimize data storage solutions, and collaborate with cross-functional teams to enhance data quality and operational efficiency. Strong proficiency in data analysis tools, database management systems, and performance monitoring software is essential, along with excellent problem-solving skills and attention to detail.
Develop and oversee regional human resources performance metrics in alignment with established global key performance indicators (KPIs).
Accurate, timely, and complete management and reporting of HR data must be consistently maintained across the Region.
Responsible for ensuring HR data is accurately and consistently submitted to central HR systems to serve as the definitive source of truth.
Perform workforce analytics to inform strategic decision-making and organizational planning efforts.
Develop comprehensive HR reports, dynamic dashboards, and insightful narratives that analyze workforce trends, diversity metrics, and talent performance indicators.
Provide expert guidance to managers regarding performance management systems, encompassing the establishment of objectives, implementation of appraisal procedures, and strategies for performance enhancement.
Facilitate the resolution of underperformance, disciplinary matters, and employee relations disputes to ensure a fair and productive workplace environment.
Uphold rigorous adherence to HR data protection, confidentiality, and governance protocols to safeguard sensitive information and regulatory compliance.
Technical Support is provided to National Societies to enhance their operational effectiveness and service delivery. This role entails offering expert guidance and solutions to address technical challenges encountered by National Societies in fulfilling their mandates. Responsibilities include diagnosing issues, recommending best practices, and implementing improvements to ensure compliance with established standards and protocols. The position requires a strong understanding of technical systems, methodologies, and processes relevant to the organization’s operations, as well as the ability to communicate complex concepts clearly to diverse stakeholders. Collaboration with cross-functional teams and National Societies is essential to deliver tailored support that aligns with their specific needs and strategic objectives.
Deliver specialized technical guidance and advisory services in HR to National Societies across the Region as needed.
Assist National Societies in strengthening their HR capabilities by partnering with relevant coordination units to implement capacity-building initiatives.
Enhance the effectiveness and robustness of human resources systems, policies, and procedures within collaborating organizations to drive operational excellence and compliance.
We are seeking a dedicated professional to oversee case and complaints management, ensuring timely resolution and adherence to established protocols. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to handle sensitive information with discretion. Responsibilities include investigating complaints, documenting case details, coordinating with relevant departments, and maintaining accurate records. Proficiency in case management software and excellent communication skills are essential. Prior experience in a similar role within a regulatory or compliance-focused environment is preferred. The position requires the ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced setting.
Acting as the central hub for HR case management, you will address employee relations concerns and resolve workplace conflicts across the region.
Receive, assess, and manage complaints and allegations in a confidential and professional manner.
Promptly elevate and resolve cases in accordance with established HR guidelines and procedures.
Ensure meticulous maintenance of documentation and case records in adherence to established organizational standards and protocols.
Collaborate with investigative and oversight teams as necessary to ensure comprehensive alignment and effective communication.
Oversee additional essential duties as required to ensure comprehensive departmental operations and support organizational objectives.
Deliver temporary surge assistance to other regions, HRMD Geneva, or relevant organizational initiatives as dictated by operational needs.
Engage actively in emergency response staffing efforts, deployment coordination, and organizational transition initiatives to ensure seamless operational adjustments during critical situations.
Handle diverse HR-related tasks as assigned, ensuring alignment with the organization’s strategic goals and operational priorities.
By playing a key role in strengthening a globally integrated HR function, you will support the organization’s strategic objectives and drive operational excellence across international teams. Your expertise will contribute to the development and execution of HR policies, programs, and initiatives that align with global best practices while fostering a high-performance culture. Through collaboration with cross-functional leaders, you will identify opportunities to enhance workforce productivity, engagement, and retention, ensuring the company remains competitive in dynamic markets. Additionally, you will leverage data-driven insights to inform decision-making and continuously improve HR processes for greater efficiency and impact.
Maintain an unwavering commitment to integrity, confidentiality, professionalism, and ethical conduct at all times.
Play an integral role in advancing the company’s worldwide HR strategic goals and fulfilling key organizational priorities.
Foster global HR team collaboration, facilitate knowledge exchange, and ensure cross-functional alignment among all HR divisions.
Champion a dynamic environment where innovation, ongoing enhancement, and excellence thrive across all HR operations.
Facilitate strategic surge planning initiatives, ensure robust emergency preparedness protocols, and uphold operational readiness across all HR functions to maintain organizational resilience and continuity.
Demonstrate exemplary leadership, foster a culture of accountability, and uphold the highest standards of service excellence across all HR operations.
– Applicants must possess a relevant Bachelor’s degree or higher from an accredited institution, with preference given to those holding qualifications in [specific field, e.g., business, engineering, or computer science]. Additionally, candidates should have [X years] of progressive professional experience in [relevant industry/role], demonstrating expertise in [specific skill or area, e.g., project management, data analysis, or software development]. Proficiency in [specific tools, languages, or methodologies, e.g., Python, Agile, or CRM systems] is essential, along with strong analytical, problem-solving, and communication abilities. Prior experience in [industry-specific context, e.g., healthcare compliance, digital marketing, or financial reporting] is highly advantageous.
A Master’s Degree, or equivalent qualification, in Human Resource Management, Business Administration, Organizational Development, or a closely related discipline is required.
A degree or certification in Human Resources is mandatory.
Project Management certification will be an added advantage.
Experience
Requires at least eight years of progressively responsible HR management experience within a multicultural setting.
With a minimum of five years of professional experience in Organizational Development and/or Change Management, candidates are expected to demonstrate proficiency in these fields.
Minimum of five years’ experience in recruitment, talent management, or HR business partnering is required.
Demonstrated success in collaborating within international organizations, non-governmental entities, or diverse multicultural settings.
Experienced in applying labor law across various legal jurisdictions with a proven track record.
Proven expertise in implementing safeguarding protocols, preventing misconduct, and upholding robust workplace ethics frameworks.
Proven track record in leading teams across multiple locations, effectively coordinating efforts and ensuring cohesive collaboration among geographically dispersed members.
Proficiency in emergency response or field operations is advantageous.
Proficiency in working across diverse geographical regions would be considered advantageous.
Demonstrates proficiency in the following areas: expertise in relevant technical or functional domains, strong analytical and problem-solving capabilities, exceptional communication and interpersonal skills, adeptness in project management and organizational tasks, and a commitment to continuous learning and professional development. Requires a minimum of three years of related experience in a comparable role, with proven success in delivering measurable results. Must exhibit leadership qualities, adaptability to evolving business needs, and the ability to collaborate effectively within cross-functional teams.
Strategic leadership of exceptional caliber combined with robust human resources management expertise.
Proven ability to effectively coach, mentor, and foster professional growth among team members.
Strong stakeholder engagement and relationship management abilities.
Exceptional proficiency in conflict resolution, negotiation, and mediation is required.
Exceptional aptitude for data interpretation, strategic planning, and systematic organization, ensuring precision and efficiency in all tasks.
Maintains the utmost standards of integrity, confidentiality, and professional judgment at all times.
Demonstrates a robust comprehension of HR systems and employs data-driven methodologies to inform strategic decisions.
Proven ability to communicate effectively in both written and verbal formats.
Proven capability to navigate and thrive in diverse, multicultural settings characterized by intricate dynamics.
Proficient command of multiple languages is essential for this role. Fluency in written and verbal communication is required, with a focus on clarity and precision. The candidate must demonstrate the ability to translate between languages accurately while maintaining cultural nuances. Strong interpersonal skills are necessary to facilitate effective interaction with diverse teams and clients. Prior experience in a multilingual environment is highly desirable, and exceptional listening skills are a must.
Fluency in both written and spoken English is essential.
Proficiency in French is a mandatory requirement for this position.
Proficiency in Spanish or Arabic is considered an additional asset.
Qualifications
MBA/MSc/MA , Professional Certificate
Experience Required
8 years
