Oversee and execute a comprehensive range of duties, including but not limited to strategic planning, project management, and stakeholder engagement to ensure organizational objectives are met. Develop and implement policies, procedures, and systems to enhance operational efficiency and compliance with industry standards. Lead cross-functional teams to foster collaboration, innovation, and continuous improvement in all business processes. Monitor performance metrics to identify trends, address gaps, and implement corrective actions as needed. Ensure adherence to legal and regulatory requirements while maintaining high ethical standards across all operations. Provide mentorship and guidance to staff to support professional development and align individual goals with company objectives. Prepare and present detailed reports to senior leadership to facilitate informed decision-making and strategic alignment.
Responsibilities include reconciling daily cash collections across riders, branches, and various payment channels to ensure accuracy and consistency.
Monitor rider payment transactions to confirm accuracy and promptly forward collected funds for settlement.
Conduct follow-ups with riders and branches to address outstanding balances, resolve discrepancies, and ensure compliance with established standards.
Aid in the computation of rider payouts and delivery-related remunerations.
Compile daily and weekly reconciliation reports, as well as financial statements, ensuring accuracy and adherence to established accounting standards.
Guarantee adherence to established cash handling and operational finance protocols across all branch locations.
Analyze data to detect discrepancies, inefficiencies, or process gaps, then promptly report findings through the appropriate channels for resolution.
Our role involves collaborating with finance and operations teams to conduct audits, enhance internal controls, and drive continuous process improvements.
Verify operational data by comparing it against platform reports and internal systems to ensure accuracy and consistency.
Requirements
2–3 years of experience in finance, reconciliation, audit, accounting, or a closely related field is required.
Candidates with prior experience in reconciliation or audit will be given strong consideration for this position.
Individuals must demonstrate meticulous attention to detail and a proactive approach, taking full responsibility for their work and decisions.
Proficient in handling extensive datasets and generating operational reports with ease.
Proficient in utilizing Excel and Google Sheets with advanced capabilities is required.
Proven capability to thrive in high-velocity, operations-centric settings while maintaining precision and efficiency.
Effective communication and meticulous follow-up capabilities are essential for this role.
Proficiency in logistics, delivery management, retail operations, fast-moving consumer goods (FMCG), or restaurant services would be considered an advantage.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
