REF: TNH/HHR/FOA-C/06/2026
This position is responsible for registering and billing patients to ensure they can promptly receive medical care, aligning with the hospital’s established policies and goals.
Crafts precise job descriptions outlining essential duties and performance expectations to align employee contributions with organizational objectives. Identifies key tasks, accountability measures, and reporting structures to ensure clarity in role responsibilities. Collaborates with hiring managers to define qualifications, skills, and experience prerequisites for optimal candidate selection. Establishes measurable benchmarks for evaluating job performance and career progression opportunities. Facilitates seamless onboarding by documenting role-specific procedures and expectations. Promotes consistency in role definitions across departments while supporting workforce planning initiatives.
Accurately receive, confirm, and register patients—including corporate clients, individuals, and those covered under insurance schemes—within the system.
Bill patients for various medical services rendered by the hospital, accepting multiple payment methods such as physical cash, credit cards, Mesa, and checks.
Responsibilities include scanning patients’ documents to the relevant insurance providers and following up with calls to ensure timely approval of medical bill payments.
Provide patients with clear guidance regarding the approval status of their medical bills to facilitate seamless access to hospital services.
Provide patients with clear guidance regarding the layout of medical services throughout the facility.
Schedule follow-up appointments for patients at the hospital and ensure they receive timely notifications regarding their upcoming visits.
Daily collections of bank funds and checks are conducted, with the subsequent submission of all receipts to the senior cashier.
Compile daily payment summary reports and submit them promptly to the senior cashier.
Upon receipt, all medical invoices must be promptly submitted to the assistant accountant for processing and dispatch.
The position may include additional duties as directed by the supervisor at various intervals.
We seek candidates with a relevant academic background and practical experience in the field. Applicants should hold a degree from an accredited institution, preferably in a discipline directly related to the role. A minimum of [X] years of progressive experience in a comparable position is required, with a proven track record of [specific skills or achievements]. Additionally, preference will be given to those who have demonstrated expertise through certifications or specialized training programs.
Earned a recognized diploma in Business Administration, Economics, Finance, or another relevant business discipline from an accredited institution.
A partial accounting qualification, such as the completion of CPA Part II or ARCA, is required for this role.
Proficient in utilizing various computer software and hardware systems to perform tasks efficiently and accurately.
A minimum of two years of hands-on experience in a related field is required.
If your qualifications, professional background, and expertise align with the outlined requirements, kindly submit your application—including a cover letter and CV/resume—by quoting the job reference number, along with testimonials and complete contact details for three referees, to the undersigned no later than June 13, 2026. Please note that only online applications will be considered by the Head of Human Resources.
The Nairobi Hospital is seeking a highly motivated professional to join our esteemed healthcare team. We require candidates with exceptional clinical skills and a commitment to delivering patient-centered care in a fast-paced environment. The ideal candidate will possess strong interpersonal abilities, a dedication to continuous learning, and the capacity to work collaboratively within a multidisciplinary team. Responsibilities include diagnosing and treating medical conditions, ensuring adherence to protocols, and maintaining accurate patient records. Additionally, the role demands adaptability in responding to evolving healthcare needs and contributing to the hospital’s mission of excellence in healthcare delivery.
We are seeking a motivated individual to manage our postal correspondence and ensure timely delivery of all mail to and from our P.O. Box 30026 – 00100. The role involves sorting, processing, and dispatching mail efficiently while maintaining accurate records of incoming and outgoing items. Proficiency in handling sensitive documents and adherence to postal regulations is essential. Additionally, the position requires strong organizational skills to manage multiple tasks under deadlines.
Our position is based in Nairobi and requires a dynamic professional capable of thriving in a fast-paced environment. The ideal candidate will possess a minimum of five years of relevant experience in a comparable role, with a strong background in project management and strategic planning. Proficiency in data analysis and financial modeling is essential, as is the ability to communicate effectively across diverse teams and stakeholders. Key responsibilities include leading cross-functional initiatives, optimizing operational efficiency, and driving sustainable growth. The role demands adaptability, problem-solving skills, and a commitment to delivering measurable results. Fluency in both English and Swahili is preferred, and candidates must hold a bachelor’s degree in a related field.
We seek a skilled professional to manage email correspondence for our organization, specifically at recruitment@nbihosp.org. The ideal candidate will possess strong written communication skills and the ability to handle inquiries efficiently. Duties include responding to emails promptly, organizing and prioritizing messages, and ensuring all responses align with our institutional policies and values. Proficiency in email management software and a keen eye for detail are essential for this role.
Qualifications
Diploma
Experience Required
2 years
