Oversee and execute core duties including the management of daily operations to ensure seamless workflow efficiency. Facilitate collaboration across departments to align on strategic objectives and project milestones. Monitor performance metrics to identify areas for improvement and implement corrective actions as needed. Develop and maintain documentation, protocols, and training materials to uphold compliance standards. Represent the organization at meetings, conferences, and stakeholder engagements to foster relationships and drive business growth. Supervise staff performance, provide constructive feedback, and mentor team members to enhance productivity and professional development.
Develops contributions for the Employee Relations and Wellness HR Strategy tailored to the specific needs of the designated HR area.
Implements Group HR policies, procedures, and processes specific to their HR domain, as outlined in the Policy Execution Matrix, while offering staff and line management expert guidance on related concerns.
Provide expert guidance on intricate employee-related issues, such as disciplinary actions, grievances, investigations, and conflict resolution, ensuring the organization remains protected from potential legal and reputational harm.
Working collaboratively with the Forensic Department and other relevant departments, as well as line management and staff, you will be responsible for conducting or overseeing the investigation of disciplinary and grievance cases involving staff members, ensuring their thorough examination and final determination.
Oversee staff separation processes and coordinate communications, guaranteeing strict adherence to internal policies and applicable legal obligations.
Internally oversee litigation initiated against the Bank by former employees, collaborating with the in-house legal team to obtain specialized legal counsel and assembling relevant case documentation and evidence. Additionally, coordinate with witnesses to validate the Bank’s legal stance.
The role involves cultivating and sustaining relationships with internal and external customers, stakeholders, and suppliers pertinent to the HR domain. This includes engaging with Heads of HR Departments, survey consultants, trade unions/committees, medical, wellness, and industry organizations such as the Kenya Bankers Association and the Federation of Kenya Employers. Additionally, the position requires collaboration with legal representatives, functional directors, department heads, branch managers, staff, and line managers.
Craft comprehensive management documents, including reports, recommendations, opinions, briefs, presentations, proposals, and meeting minutes pertinent to the assigned HR domain.
Delivers comprehensive secretarial assistance to business and staff committees, programs, initiatives, or forums aligned with the designated HR domain—including Disciplinary and Grievance Handling Committees, Job Description Document Appeals Committees, Union/Management Meetings, Staff Visits, and Engagement Forums.
Accurately and consistently manage data, records, and statistics pertinent to the assigned HR domain.
Minimum qualifications for this role include a Bachelor’s degree in a relevant field such as education, psychology, or a related discipline, along with at least two years of professional experience in a similar capacity. Candidates must possess strong interpersonal skills, exceptional organizational abilities, and proficiency in using standard office software, particularly Microsoft Office Suite. Familiarity with project management tools and database systems is preferred but not mandatory. The ideal candidate will demonstrate a commitment to continuous professional development and exhibit a proactive approach to problem-solving. Excellent verbal and written communication skills are essential, as the position involves frequent collaboration with stakeholders and cross-functional teams.
A recognized university degree at the bachelor’s level is required.
A recognized professional qualification in human resources is essential, including certifications, diplomas, higher diplomas, or postgraduate diplomas—whether in general HR or a specialized field.
A Master’s Degree in Human Resource Management or a related business discipline is advantageous.
With a minimum of seven years of progressively responsible experience in Human Resources or a comparable discipline, the ideal candidate will bring a wealth of practical expertise and industry knowledge to the role.
Applicants should possess well-established, practical expertise in the following essential domains:
Seasoned professionals with at least two years of hands-on experience in performance management are sought for this pivotal role. A proven track record in driving employee productivity, evaluating performance metrics, and implementing strategic improvements is essential. The ideal candidate will excel in designing performance frameworks, conducting regular appraisals, and fostering a culture of continuous development. Additionally, expertise in aligning individual goals with organizational objectives and delivering constructive feedback will be critical to success in this position.
Seasoned professional with a minimum of four years of expertise in Employee and Industrial Relations sought for this role.
Handling disciplinary and grievance matters requires a minimum of four years of relevant experience.
Minimum of four years of specialized experience in Labour Law is essential for this role. Candidates must possess a thorough understanding of legal frameworks governing employment relationships, ensuring compliance with statutory obligations and resolving disputes effectively. The position requires expertise in interpreting labor regulations, drafting employment contracts, and providing strategic advice to mitigate legal risks. A strong background in handling cases related to unfair dismissal, workplace discrimination, and collective bargaining agreements is highly valued. Additionally, familiarity with evolving labor policies and judicial precedents is crucial to maintain organizational adherence to legal standards.
Seasoned professionals with at least two years of experience in People Risk Management are sought for this role. Candidates must possess a proven track record in identifying, assessing, and mitigating risks associated with workplace dynamics, employee behavior, and organizational culture. Responsibilities include developing and implementing risk management frameworks, conducting thorough risk analyses, and ensuring compliance with relevant regulations. The ideal candidate will demonstrate expertise in fostering a positive work environment while proactively addressing potential risks to employee well-being and organizational integrity. Strong analytical skills, attention to detail, and the ability to communicate effectively with stakeholders at all levels are essential for success in this position.
Skilled in overseeing and directing teams, with a minimum of three years of hands-on experience in personnel management.
With a minimum of four years of experience in relationship management, candidates are expected to demonstrate a proven track record in fostering and maintaining professional connections. This role requires strong interpersonal skills, the ability to build trust, and a strategic approach to nurturing long-term partnerships. Professionals in this position will be responsible for identifying growth opportunities, resolving conflicts, and ensuring client satisfaction to drive business success. Effective communication, negotiation, and problem-solving abilities are essential to excel in this dynamic environment.
Qualifications
BA/BSc/HND , MBA/MSc/MA , Professional Certificate
Experience Required
7 years
