Oversee and execute key responsibilities associated with the position, ensuring alignment with organizational objectives. Develop and implement strategic initiatives to enhance operational efficiency and team performance. Collaborate with cross-functional departments to streamline processes and foster innovation. Monitor progress against established goals, providing regular updates and actionable insights to stakeholders. Maintain compliance with industry regulations and internal policies while driving continuous improvement. Lead and mentor team members, promoting a culture of accountability and professional growth. Prepare comprehensive reports and presentations to communicate performance metrics and strategic recommendations.
As a Senior Manager, you will serve as a crucial strategic bridge between the sales team and customers, translating business opportunities into customized wireless communication solutions. Within the Texas Sales Team, this position entails thoroughly analyzing customer needs, industry obstacles, and shifting market trends to craft and promote cutting-edge network solutions that meet client goals. You will collaborate closely with the sales team to devise successful strategies, create persuasive technical proposals, and communicate compelling value propositions that set the company apart in the fiercely competitive wireless market.
The position demands leadership in customer-facing initiatives, delivering compelling presentations, solution demonstrations, and strategic discussions that translate intricate technologies into tangible business value. Working closely with cross-functional partners—including product management, engineering, and delivery teams—the Senior Manager – Presales validates solution viability and ensures smooth implementation. Moreover, this role is instrumental in optimizing win rates, expediting deal finalization, and fostering customer confidence, thereby significantly contributing to revenue expansion and reinforcing the company’s competitive standing in the market.
Serves as the central coordinator of the multi-tiered sales process, guaranteeing the successful finalization of agreements.
Skilled in promoting products, services, and solutions while cultivating enduring relationships with clients and potential customers.
Exhibits exceptional sales expertise, coupled with a robust grasp of telecom technologies—encompassing optical transport networks and wireless frameworks (4G/5G RAN and core)—to ensure customer satisfaction while securing orders and maximizing revenue generation.
Constructs and directs a regionally based, high-performing team of presales and support specialists.
Oversees every customer engagement process, from initial negotiations and proposal development to final contract execution.
Drives business growth, with order intake serving as the key performance indicator (KPI) for success.
Drives growth in the East Africa region by cultivating new business prospects through personalized customer interactions and strategies uniquely designed to meet individual client needs.
Formulates and implements regional sales strategies, holding full responsibility for customer engagement and achieving predetermined sales objectives.
Oversees the complete sales process, encompassing initial outreach and cold calling through to the successful finalization of orders, while maintaining consistent and meaningful customer interaction on a daily basis.
Develops pricing strategies grounded in detailed, account-specific market intelligence.
Oversees the complete lifecycle of the annuity business—covering annual maintenance contract services—with a focus on driving up on-time renewal rates.
Mandatory qualifications include a minimum of five years of progressive experience in a relevant field, proficiency with industry-standard software tools, and strong analytical and problem-solving skills. Candidates must possess exceptional communication abilities, both verbal and written, to effectively convey complex ideas to diverse stakeholders. A Bachelor’s degree in a related discipline is required, and an advanced degree or relevant certification is strongly preferred. Additionally, the role demands the capacity to manage multiple projects concurrently while adhering to strict deadlines and maintaining high attention to detail.
With over a decade of dedicated sales expertise, you have demonstrated exceptional proficiency in direct sales, consistently engaging Internet Service Providers, Fiber Network Operators, Wholesale Bandwidth Operators, and Mobile Operators to drive revenue growth and expand market reach.
With over five years of experience in sales within the East African market, particularly cultivated through robust professional relationships within the telecommunications sector in Kenya.
Demonstrates exceptional capability in cultivating and nurturing high-level connections, systematically advancing relationships to establish a trusted advisor position.
Proficiency in telecommunications, including both domain expertise and technological insights, as well as familiarity with the operational landscape of the telecom industry, is essential.
Desired Skills:
Demonstrated proficiency in critical thinking and problem-solving, with the ability to analyze complex situations and devise practical solutions. Strong written and verbal communication skills, ensuring clarity in conveying ideas and collaborating effectively with teams. Solid organizational abilities, enabling efficient task management and prioritization in fast-paced environments. Prior experience in [relevant field, if applicable] or related roles, showcasing adaptability and a commitment to continuous learning. Adept at utilizing technology and software tools relevant to the position, with a willingness to stay updated on industry advancements. A collaborative mindset, fostering positive working relationships and contributing to a productive team dynamic.
Proficient in understanding the technical value proposition and articulating its business benefits through a consultative sales methodology.
Demonstrated expertise in overseeing extensive and intricate sales transactions while achieving, and frequently surpassing, established performance benchmarks.
A master’s degree in business administration or a comparable qualification is highly desirable.
Significant travel across East Africa would be essential for this role.
Preferred Qualifications include a Bachelor’s degree in a relevant field, such as Engineering, Computer Science, or Business Administration. Typically, candidates should possess at least three years of professional experience in a related industry, with a demonstrated track record in project management or leadership roles. Proficiency in industry-specific software, tools, or methodologies is strongly preferred, along with strong analytical, problem-solving, and communication skills. Familiarity with regulatory standards, compliance requirements, or best practices pertinent to the role is also highly valued. Additionally, candidates exhibiting adaptability, teamwork, and a commitment to continuous learning will be given strong consideration.
With over 14 years of experience in sales, the ideal candidate will have a strong background in the field.
Education: Candidates holding a Bachelor’s degree in Electronics and Communications are strongly preferred, with a Master’s degree in Sales and Marketing viewed as desirable.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 14 years
