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Home Jobs Nairobi Senior Director of Business Growth and Expansion

Senior Director of Business Growth and Expansion

Swizzsoft Sytems  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 2 June 2026
Posted May 31, 2026

We are seeking a highly motivated professional to fill this critical position. The primary responsibility involves overseeing key operations, ensuring seamless workflow, and maintaining high standards of efficiency and accuracy. This role demands a strong background in [relevant field], with a proven ability to manage complex tasks and deliver measurable results. Additionally, the ideal candidate will possess exceptional communication skills, a collaborative mindset, and the capacity to adapt to dynamic business environments. Requirements include [X years] of experience in [specific industry/role], proficiency in [specific tools/technologies], and a demonstrated track record of [specific achievement]. The successful applicant will be expected to lead initiatives, mentor team members, and contribute strategically to organizational growth.

We are in search of a results-oriented Senior Business Development Manager to spearhead revenue expansion initiatives across our comprehensive suite of software solutions.

This position demands a proactive, results-driven approach, requiring direct involvement in executing key initiatives. The role centers on practical application, ensuring all tasks are carried out with precision and efficiency. Primary responsibilities include implementing strategies, overseeing operations, and delivering measurable outcomes in alignment with organizational objectives. The ideal candidate will possess a strong aptitude for problem-solving, adaptability, and a commitment to maintaining high performance standards.

The process involves developing and maintaining automated data pipelines to ensure seamless data flow and integration across various systems. Key responsibilities include designing, implementing, and optimizing pipeline architectures to support data processing, transformation, and storage needs. Proficiency in ETL (Extract, Transform, Load) processes, scripting languages (e.g., Python, SQL), and cloud platforms (e.g., AWS, Azure, GCP) is essential. Additionally, experience with workflow orchestration tools (e.g., Airflow, Luigi) and monitoring solutions is required to ensure reliability and scalability. Strong problem-solving skills and a deep understanding of data modeling are critical for troubleshooting and improving pipeline performance.

Delivers interactive demonstrations to showcase product capabilities and benefits, engaging potential customers in tailored presentations that highlight key features. Requires strong communication skills, deep technical knowledge, and comfort with public speaking. Collaborates with sales and marketing teams to align demos with client needs and business goals. Travel may be necessary for on-site demonstrations and client meetings. Tracks feedback to refine demonstration strategies and improve product messaging.

Demonstrates a strong ability to finalize agreements, ensuring all terms are mutually beneficial and executed in a timely manner. Requires meticulous attention to contractual details, negotiation skills, and the capacity to navigate complex deal structures. Responsibilities include collaborating with stakeholders to address concerns, overcoming objections, and securing signatures that align with organizational objectives. Proven track record of converting prospects into signed contracts through persuasive communication and strategic follow-up.

Our role focuses on cultivating and expanding key client relationships to drive revenue growth and market penetration. In this position, you will be responsible for identifying opportunities to deepen engagements with existing strategic accounts, ensuring sustained long-term profitability. Your duties include analyzing account performance, developing tailored growth strategies, and collaborating with cross-functional teams to implement initiatives that enhance customer satisfaction and retention. Strong analytical skills, a results-driven mindset, and exceptional communication abilities are essential for success in this role.

The ideal candidate will autonomously lead demonstrations, develop sales pipelines, and secure enterprise software agreements with Sacco, MRIs, SMEs, NGOs, churches, and other institutional clients.

We seek a proactive hunter and closer—someone who thrives on engagement rather than passive account management.

Develop and implement strategic initiatives to drive organizational growth and operational efficiency. Oversee project management activities, ensuring alignment with business objectives and adherence to established timelines. Lead cross-functional teams to execute critical tasks, fostering collaboration and accountability among team members. Monitor performance metrics to identify areas for improvement and implement corrective actions as needed. Serve as a liaison between senior leadership and departments to facilitate clear communication and streamline decision-making processes. Ensure compliance with industry regulations and internal policies while maintaining a high standard of quality in all deliverables.

Explore and develop new business prospects within Sacco, MRIs, SMEs, NGOs, religious organizations, and institutional sectors.

Develop robust and qualified pipelines by leveraging outbound prospecting, conducting targeted calls and meetings, cultivating referrals, fostering professional networks, and executing strategic follow-up actions.

Convene and facilitate product demonstrations across various platforms, including virtual and in-person settings, to showcase features, benefits, and functionalities to prospective clients and stakeholders. Tailor presentations to align with the unique needs and preferences of diverse audiences while ensuring clear, compelling communication of key value propositions.

Responsible for maintaining and optimizing core banking systems to ensure seamless financial transaction processing, customer data management, and regulatory compliance. Oversees system integrations, data migrations, and performance tuning to enhance operational efficiency and reliability. Requires expertise in banking software platforms, database management, and security protocols, along with strong problem-solving and communication skills. Collaborates with IT teams, financial institutions, and stakeholders to align technology solutions with business objectives.

We are seeking a skilled professional to oversee the development and enhancement of our mobile banking platform, ensuring seamless functionality and a superior user experience. This role requires expertise in mobile app development, particularly with a focus on banking or financial services, along with a strong understanding of security protocols and regulatory compliance. The ideal candidate will collaborate with cross-functional teams to integrate new features, optimize performance, and maintain robust security measures to protect sensitive financial data. Additionally, they will conduct thorough testing, troubleshoot issues, and provide ongoing support to ensure the platform meets the evolving needs of our customers.

We are seeking a seasoned professional to oversee the implementation, maintenance, and optimization of our Enterprise Resource Planning (ERP) systems. The ideal candidate will possess extensive experience in ERP software, demonstrating proficiency in configuring, customizing, and troubleshooting complex system integrations. Responsibilities include leading cross-functional teams to align business processes with ERP functionalities, ensuring seamless data flow across departments, and driving continuous improvement through system enhancements. Strong analytical skills, attention to detail, and the ability to translate technical requirements into user-friendly solutions are essential. Additionally, the candidate should have a proven track record of successfully managing ERP projects, adhering to best practices, and delivering measurable business value.

Secure prospects from initial contact through proposal submission, negotiation phases, and final deal closure.

Craft tailored solutions that directly address specific client challenges and pain points, ensuring each proposed strategy aligns with their unique needs and objectives.

support challenges

We strive to maintain precise and reliable reporting standards, ensuring all information presented is thoroughly verified and error-free to uphold the integrity of our work.

The organization is actively seeking to enhance its operational performance by addressing inefficiencies that may hinder productivity and effectiveness. This initiative aims to identify areas where processes can be streamlined, resources optimized, and workflows improved to achieve better outcomes. The role requires a strong analytical mindset to evaluate current systems, pinpoint bottlenecks, and develop data-driven solutions to enhance overall efficiency.

Ensuring adherence to all relevant compliance standards and regulatory requirements represents a critical aspect of this role. The position demands a thorough understanding of applicable laws, guidelines, and organizational policies to mitigate risks and maintain operational integrity. Candidates must possess the ability to interpret complex regulatory frameworks, implement necessary controls, and proactively address emerging compliance challenges. Strong analytical skills and meticulous attention to detail are essential to navigate evolving legal landscapes and uphold the highest standards of corporate governance.

Collaborate effectively with the bid desk and technical teams to develop compelling proposals and presentations, ensuring they are strategically aligned and persuasive.

Ensure the sales pipeline remains meticulously organized, current, and free of discrepancies at all times.

Cultivate enduring partnerships with clients while uncovering potential avenues for additional services or products to enhance their engagement with the organization.

Candidates must possess the following essential qualifications to be considered for this position. Applicants are required to hold a relevant bachelor’s or master’s degree in a related field, along with a minimum of three years of professional experience in a comparable role. Proficiency in industry-standard software and tools is mandatory, as is the ability to communicate effectively in both written and verbal English. Additionally, candidates should demonstrate strong problem-solving skills, attention to detail, and a commitment to continuous learning and professional development.

With a minimum of five years of proven experience in business-to-business software sales, particularly within fintech, ERP, or enterprise solution domains, candidates should bring a strong track record of success in this specialized field.

Experienced professionals familiar with collaborating with Sacco, MRIs, banks, SMEs, NGOs, churches, or other similar institutions are encouraged to apply.

Proven track record in autonomously developing sales pipelines and successfully finalizing agreements.

Able to deliver compelling product presentations and demonstrations with clarity and impact.

A strong aptitude for selling complex technical solutions and articulating their value proposition with clarity and confidence is essential.

Required are exceptional communication, negotiation, and relationship-building abilities.

Demonstrates strong self-motivation and the capacity to manage tasks effectively with minimal oversight required.

Experienced professionals with a proven track record in [relevant field/industry] are strongly encouraged to apply. Candidates should possess a minimum of [X] years of hands-on experience in [specific skills or roles], along with a demonstrated ability to [key responsibility or skill]. Familiarity with [specific tools, methodologies, or systems] is highly desirable, as is the capacity to [additional requirement]. Those with prior exposure to [industry-specific challenges or contexts] will be given special consideration. Exceptional problem-solving skills, adaptability, and a commitment to continuous learning are essential for success in this role.

Candidates possessing expertise in any of the following domains will receive preferential consideration:

Core banking systems serve as the central platform for financial institutions, facilitating comprehensive transaction processing, account management, and customer service operations. These systems integrate core functionalities such as deposits, withdrawals, loan processing, and interest calculations, ensuring seamless and secure financial transactions. Additionally, they provide robust reporting tools to generate regulatory compliance documents, financial statements, and customer insights. To effectively manage these systems, professionals must possess strong analytical skills, proficiency in banking software, and an in-depth understanding of financial regulations. Responsibilities include maintaining system integrity, troubleshooting technical issues, and collaborating with cross-functional teams to enhance operational efficiency and customer experience.

We are seeking a skilled professional to develop and enhance our mobile banking applications, ensuring seamless functionality and robust security. The ideal candidate will possess expertise in mobile development frameworks, particularly iOS and Android platforms, alongside proficiency in modern programming languages such as Swift, Kotlin, or Java. Experience with API integrations, payment gateways, and biometric authentication systems is essential to deliver a secure and user-friendly banking experience. Responsibilities include designing intuitive user interfaces, optimizing app performance, and collaborating with cross-functional teams to implement new features and resolve technical challenges. A strong understanding of cybersecurity best practices and compliance with financial regulations is critical to safeguarding customer data and maintaining trust.

We are seeking a seasoned professional to deliver comprehensive ERP solutions, ensuring seamless integration and optimal performance across organizational systems. The ideal candidate will possess extensive experience in implementing, customizing, and supporting enterprise resource planning platforms, with a strong background in business process optimization and system configuration. Key responsibilities include analyzing client requirements, designing tailored ERP solutions, and collaborating with cross-functional teams to drive implementation efficiency. Additionally, the role demands proficiency in troubleshooting technical issues, training end-users, and providing ongoing maintenance to enhance system functionality.

We are seeking a highly motivated professional to join our dynamic Financial Technology (Fintech) team. The ideal candidate will possess a strong background in finance, technology, or a related field, along with a proven track record in developing innovative financial solutions. Responsibilities include designing and implementing cutting-edge digital payment systems, enhancing cybersecurity measures to safeguard financial data, and collaborating with cross-functional teams to drive technological advancements. Proficiency in financial software, programming languages such as Python or Java, and a deep understanding of regulatory compliance are essential. Additionally, the role demands excellent problem-solving skills, adaptability to rapidly evolving industry trends, and the ability to communicate complex concepts effectively to stakeholders at all levels.

Sacco and MRIs seeking to enhance their technological capabilities can benefit from our specialized solutions. These offerings are meticulously designed to streamline operations, improve financial inclusion, and drive institutional growth. Our technology empowers organizations to automate core processes, manage member data efficiently, and deliver seamless financial services. Ideal candidates should possess a strong background in fintech, digital banking, or related fields, with expertise in system integration, data security, and regulatory compliance. The role involves collaborating with stakeholders to implement scalable solutions, ensuring seamless adoption and optimal performance.

Compliance and reporting systems are designed to ensure adherence to regulatory standards, internal policies, and industry best practices. They facilitate the systematic collection, analysis, and dissemination of data to meet legal obligations, mitigate risks, and support informed decision-making. These systems play a critical role in maintaining organizational integrity, transparency, and accountability while enabling efficient tracking of performance metrics and regulatory changes. Professionals in this domain must possess a strong understanding of compliance frameworks, proficiency in data management tools, and the ability to interpret complex regulations. They are responsible for implementing controls, conducting audits, and generating accurate reports to demonstrate compliance with applicable laws and standards.

What We Are Looking For

We are looking for someone who:

takes ownership

Thrive in goal-driven environments with a strong ability to meet and exceed performance targets.

Delivers results with persistence and a proactive approach to drive initiatives forward. Consistently meets deadlines and takes decisive action to overcome obstacles, ensuring progress is maintained at every stage.

Skilled in delivering engaging and autonomous product demonstrations while consistently securing successful business closures.

Proficiently navigates the complexities of enterprise software sales cycles, demonstrating a deep comprehension of the distinct stages involved in securing large-scale deals. Exhibits expertise in aligning sales strategies with the intricate needs of enterprise clients, from initial engagement to contract finalization. Possesses a keen awareness of the extended timelines, multiple stakeholders, and rigorous decision-making processes inherent in enterprise sales environments. Applies this knowledge to drive consistent revenue growth and foster long-term client relationships.

Driven by a strong commitment to results, this role prioritizes meticulous execution and holds individuals fully responsible for their contributions.

Competitive compensation is provided commensurate with experience and qualifications, including a comprehensive benefits package. The role offers a salary range reflective of industry standards, along with performance-based incentives and professional development opportunities. Additional perks may include flexible work arrangements, health and wellness benefits, and retirement savings plans.

A highly attractive gross compensation package is offered, ensuring your financial remuneration aligns with industry standards and your experience level.

The position offers a competitive commission structure directly linked to successfully closed transactions.

Performance-driven compensation structures are offered to align employee efforts with organizational objectives, ensuring rewards are directly tied to measurable outcomes and individual contributions.

Applications must be submitted with a current resume, a cover letter outlining your qualifications, and three professional references. Candidates should possess a minimum of five years of experience in a related field, along with a bachelor’s degree in a relevant discipline. Proficiency in Microsoft Office Suite and strong interpersonal communication skills are essential. Additionally, applicants must be authorized to work in the country where the position is based and able to relocate if necessary.

Please include your anticipated gross salary in your submission.

Salary requirements must be provided in your application; submissions lacking this information will be deemed ineligible for review.

Shortlisted applicants must complete several stages, including an initial screening and subsequent assessments. They will be required to participate in interviews, potentially including panel discussions and competency-based evaluations. Additional steps may involve practical tests or case studies relevant to the role. Candidates should be prepared to provide references and may be subject to background checks as part of the selection process. Only those who successfully navigate all stages will be extended an offer.

Conduct a hands-on evaluation to gauge proficiency and practical skills relevant to the position.

Conduct thorough background verification procedures to ensure compliance with organizational standards and regulatory obligations.

The position requires conducting thorough reference checks to verify the accuracy of provided information, ensuring compliance with organizational policies and legal standards. This role involves contacting former employers, educational institutions, and other relevant contacts to confirm employment history, job titles, performance evaluations, and other pertinent details. Strong attention to detail, exceptional communication skills, and the ability to maintain confidentiality are essential for success in this role. Additionally, familiarity with data privacy regulations and professional reference verification practices is required.

Applications are to be submitted via email to careers@swizzsoft.com.

Qualifications

BA/BSc/HND

Experience Required

5 years

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